I had gone to this spa quite a few years back and absolutely loved getting a pedicure from them. I…read moredecided to take a friend and get pedicures again. Since my last visit they had changed things around. Instead of a calm darkened room, we were placed in a very well lit room. The door was left open so we could see people looking in as they walked by. The chairs were ok but not extremely comfortable (no recline or massage options). They used a pedicure bowl instead of having a foot tub like other places I had been. The ambiance was definitely lacking and not the relaxing experience I had hoped for. The lady that did my pedicure was rough on my feet. When she as using the sugar scrub and some of the other products I could see my feet turning red. My friend seemed to enjoy her pedicure more than I did so it might have just been my luck. Overall I would say try somewhere else. There are better options in the area.

I have had several permanent makeup procedures performed by Cassie Goodman from the Retreat Day Spa…read moreand I cannot say enough good things about her work. I had my original permanent eyeliner done almost 3 years ago and was met with the utmost professional courtesy and top notch work. I receive compliment after compliment about my eyeliner and have referred several people to her and they have also loved their permanent makeup. I cannot rave enough about Cassie and her amazing work. I beyond love my permanent makeup and will continue going to her for any of my permanent makeup needs. I work in the modeling and acting industry and have had several professional makeup artists also compliment my permanent eyeliner. Cassie is amazing!!

I had such a great experience here! The atmosphere was clean, welcoming, and relaxing, and Kahori…read more made me feel completely comfortable from the moment I walked in. She really took the time to listen to what I wanted and paid close attention to detail while shaping my brows. I could tell she cared about making them look natural yet polished, and the results turned out even better than I expected. What I appreciated most was how gentle and professional she was throughout the whole process, I never once felt rushed. It's clear she value both quality and customer care. My brows have never looked this good. I'll definitely be coming back and would highly recommend this place to anyone looking for beautiful, well-shaped brows in a friendly and professional environment!

The hardest part about traveling is not having access to the best of the best. I was visiting…read moreAugusta and was expected to stay for a while...and let me tell you! Finding a rare gem like Kaho...I hit the jackpot (I'm from Vegas so the saying fits). I went to Kaho twice and will go to her again should my stay be extended. From start to finish Kaho made sure I was comfortable and I always left her place feeling the prettiest! In such a sleepy town like Augusta, Kaho is a rarity! I would recommend her times a hundred! Not only did she do an exceptional job with my lashes, the quality behind her work is really impressive! There was no rush, she took her time and my lashes always came out just the way I expected. If you're in Augusta and are in the market for lash extensions or micro blading services. Kaho is your girl! Thanks Kaho!

Warm and friendly! Great service! Kathy Jackson is amazing! This is a full service salon, takes all…read morecomers.

I had a really bad experience ... but told them over time my hair lifts after washing. I called…read moreand they didn't really care.

I had my lashes done yesterday and I made the lash person aware both on my form I filled out online…read morewhen booking, and in person when I showed up that the last time I had lashes done- 8 years previously that , I had a classic set put on, and they only lasted about a week before they started falling out. & I didn't know if that was because i had oily lashes or what? But So I wanted fuller this time. My lash appointment when great but when I left I noticed that when I blinked it was scratching my eyes. I went to run errands - mall, nails done, returns to target and at one point someone commented I had lashes on my face. I looked in a mirror and sure enough/ I had five lashes on my face. Then I got home around 9 pm and I was sitting talking to my husband and he said I had lashes coming off my lashes and so again I looked at a mirror and a bunch more had fallen out and were on my shirt, cheek, and also just sitting like on my natural lashes but all wonky. By the time I went to bed at midnight half of my lashes were missing. And my eyes hurt soo bad from the scratching every time I closed them or blinked. They were blood shot and watering. I contacted the last place first thing this morning and told them what happened and showed them pictures. I leave for hawaii today and honestly do not want a refill done- not from the same lash artist as before- my eyes hurt so bad. And their response was that they had been doing lashes for 13 years and never had this happen before and that I didn't inform her I had oily eyelids or she would have suggested a tin & lash lift instead but she would not refund. She said I could come back in after hawaii for a lash tint ( which costs $30 and my extensions cost $150). But she would refund. The issue is I not only told her at my appointment that my last lashes only lasted a week but I put that info on the form as well. And said it might be from oily lash lids ( I don't really know if I have oily lash lids or not, I am assuming I do because my first set 8 years ago fell out only after a week). And I KNOW oil breaks down glue. So that was my only conclusion. But second: they didn't fall out the day I had them and they didn't hurt like these did. These fell out in less than 7 hours. And my eyes were red and scratched from the lashes being so close to my eyeball She said she won't do a refund only a lash liftint I don't want a lash tint that only costs $30- I want a refund for the $150 I spent. And I am not one to ever ever complain- I hate confrontation- I hate when people are upset with me. I don't even complain when there is a hair in my food at a restaurant. But this caused my eyes to hurt so badly and they fell out within 7 hours and I spent soo much money on them. I would like a refund-

I've been very happy with this lash salon. They make their own fans, they have good technique and…read moreretention, and the girls are all so sweet.