The worst experience ever. Believe the bad reviews. The sales process was easy but once the unit…read morewas installed it had nothing but problems. The problems were multiple - faulty install, faulty unit. KC left us cold. Literally. Dodged calls. Ultimately they neither repaired nor replaced the unit even though it was brand new and under warranty. We paid many thousands of dollars for a beautiful unit that simply never worked. Their unwillingness to make things right is astounding. I expect more from a local business. We're disgusted with KC and how they handled the situation. We're going to have to pay thousands more to purchase a new unit from another company. If I could leave zero stars I would. One star feels like I'm giving them credit where credit isn't deserved. *** Reply to Keith *** We are probably listed under my husband's name in your client database. Thanks.

We had trouble with the air intake on a new fireplace. Keith made a house call to investigate and…read moreidentified the problem was covered by warrantee. When the new part was available Keith installed it and made sure it was working. All around a great experience. I highly recommend KC Stoves & Fireplaces. Brian Jim Thorpe, PA

My family and I visited the showroom on a rainy Saturday afternoon. We were greeted by a woman, her…read morename was Mindy, the owner! We were looking at gas inserts, she spent about 2 hours with us and seemed knowledgeable! She told us that she would get some prices for us and to give her a week to do so! We gave her a week and a half and reached out to her. She apologized and said things were crazy busy around there and that she would send it out by the end of the week! I once again reached out after receiving nothing from her and stated that it felt that she didn't want our business and was told again she'd send it out! We never received anything from her and I then stopped reaching out! I wouldn't use this business even if she was the cheapest, not a way to run a business! Very disappointed

Jen did a great job helping me understand how to use the gas fireplace in the house we just bought…read more She gave great instructions, set everything up and cleaned the fireplace for us as well!

All good !! Very courteous efficient and honest. Would recommend!…read moreTry them now!! Best so far and very happy.

Eric O. and Fran arrived at our house on time. Eric was able to diagnose an issue with our insert…read moreafter a look at our stove, checking adjacent areas for wiring, and took the time to look at the electrical panel box in the basement. He let us know that Warrington Chimney does not do electrical work but that the issue will probably be remedied with an electrician visit. They were clean, laid down a cloth in front of the stove so no mess was made. Warrington Chimney will be our new chimney sweep for our yearly clean.

Jim was awesome! Fantastic service! He was here on time. He was very helpful, polite and…read morepersonable. A true professional! He figured out why our fireplace was not working. He had a great process. It was a weird issue that he narrowed down to a power problem. He made it look easy and provided great advice. Jim got our fireplace working. It is clean beautiful just in time for the holidays. Thank you Jim and Wood Heat!

called for service request and it took 2 days before someone returned my call. It will take them 6…read moreweeks until they can get here. Will not be recommending them any time soon.l

Mike and Jase did a great job installing my stove pipe and chimney cap. Very professional team,…read morethey took the time to do the job right. Highly recommend.

want a great inspection? use Integrity Chimney Service - it's not just a name it's the way they do…read morebusiness. Michael Jackson (not the singer) took his time to show me all that was wrong & right with our chimney. very transparent & explained everything. took photos of all the damage, cracks, & rust. that made it an easy decision to move forward with a new fireplace box & chimney repairs. i will be getting an estimate with options too- good, better, best! that's great to have choices! can't wait to get it in working order and enjoy the warmth when it's cold outside. will post pics when work is done! thank you Integrity!

I had two chimneys cleaned. The technician was very thorough and neat. Upon completion, he went…read moreover his findings backed up by photos. Everything was completed electronically with a copy of the bill arriving via email. In addition. Any repair work that needed to be done (again backed by photos) came in a separate email along with an electronic acceptance or rejection.

Second time using Wells and their technicians were very clean and careful. They covered the entire…read morearea from the front door to the fireplace with tarps and left everything nice & clean. The inspection report is very thorough and contains pictures of the chimney lining.

I am so impressed with Lehigh Valley Chimney. I originally called for a chimney cleaning, and they…read moretook the time to thoroughly inspect my chimney and explain all of my options. The team was very friendly and communicative throughout my first initial call to my job being done. I highly recommend!

Tech team Chris and Nick were extremely professional, knowledgeable and provided quality repair in…read morea timely manner! I highly recommend them!

Scammers!! Asked for a chimney sweep and the employee did nothing, recommended we get a new…read morefireplace and said he couldn't do anything because he didn't have a manual for our chimney. I wasnt home at the time so I called the owner of the company asking why I paid for NOTHING. Said the employee would return my call and never did. I was also told the employee didn't have a ladder so not sure how they were going to clean my chimney.

Service was good. Diagnosis show needed new part.read more

Seems to be out of business. Phone out of service and also website. They need to close website…read moreand post somewhere they are out of business.

A fantastic experience all the way around. I always knew about Distinctive, and for the life of me,…read moreI don't know why I just didn't start there. I renovated my super small kitchen last year. Although I started my hunt for a backsplash right away, I wanted to wait until I found something I loved, and all of the other fixtures were installed so I could see how it truly looked in the space. I didn't know how much of an issue I'd have finding "it", and as I said, I should have just started with Distinctive. I went to H Winter multiple times, Floor and Decor, all over the internet, and every custom tile/stone store and big box store within a two-hour radius. I looked forever, and no matter where I was I'd eventually see the same options over and over. Then I went to Distinctive... just like I should have all along. Do not let the size of their store fool you. I can confidently say that Deb (owner and design extraordinaire) has, by far, the best selection of any place around. Her eye is fantastic. Distinctive has sublime tile in every flavor. They have a vast selection of truly beautiful, artisan tile and stone. Nowhere else comes close. Deb was patient and wonderful to work with. She could charge for her design services and is just a delight. I ultimately went with my first instinct: a subtle, shimmery gray tile with a crackle finish. I was immediately drawn to this crackle finish when I saw it on the website of an artisan tile manufacturer based in California, but never saw anything similar in person, until I finally went to Distinctive. She has the good stuff! The unique finish calls for some special installation considerations. I hired Deb's son Nathan to do the work since he's familiar with all things stone. I've been a friend of Nate's for over 20 years, and know the quality and craftsmanship of his work. He is a true artist. He prepped the walls so that they were perfect prior to putting up a single stone. He made design suggestions that were wonderful, and created a subtle, custom geometric design above my stove. He is a master in his craft and a wonderful person. I just can't say enough good things! Save yourself some time, and start there!

Others may claim satisfaction with Brian Keen's work. I do not…read more In May 2017 Allentown notified residents on my street that some sidewalk curbs and aprons required replacement. Since 3 other neighbors were using Keen, I only received an estimate from him, which he said would be substantially less than having Allentown do the work. The sidewalk work required him to dig a 6" trough across my driveway. Two months later, this trough remained unrepaired, despite his telling me he would when he estimated the job. And common sense dictated that he would repair any damage incurred during the work. He claimed that that would now be a separate job at additional cost. After weeks of threats by Keen for payment despite the incomplete work, I paid him and deducted the cost of repairing the damage he did. If you hire him, be sure to get a detailed written contract and don't trust any verbal assurances. Or better yet, hire someone who is less expensive and more trustworthy.

Outstanding craftsmanship. For over five years, I have observed Brian doing a full gamut of masonry…read morework in my Deep West End Allentown neighborhood. I was always impressed with his attention to detail and the quality of the finishes. Recently, the City of Allentown required all of the residents on my block to repair/replace sidewalks and curbs. About 90% of the block went with Keen, and the superior quality of work is in stark contrast to the two jobs done by a competitor. Brian himself is the hardest working member of his own crew of polite and trustworthy professionals. He really is a true leader. I plan to use him for other jobs beyond my sidewalks/aprons - and would be happy to provide a personal recommendation if asked. I would also gladly walk anyone around the neighborhood and point out many of the jobs Brian has done.