Christa was awesome! She was super informative and the class was not boring at all. She kept…read moreengaging with the students and never made anyone feel uncomfortable. She really enforced all the new rules that the American Heart Association changed. No appointment needed, fee was much less than other places and also if you're renewing, you get a $5 discount! I would recommend taking the class here. I had zero problems with signing in or getting things set up.

I have been attending ACLS, PALS, and CPR courses at the Peterson location since 1996. For many…read moreyears, I had Ms. G. Limos as my instructor, and she set the standard for what a great instructor should be: punctual, respectful, approachable, knowledgeable, and able to create a comfortable learning environment where students feel encouraged to ask questions. The classes were always efficient, engaging, and respectful of the fact that many attendees are experienced healthcare professionals. Unfortunately, my recent experience at the Foster location with Ms. Eun Goldstein was the complete opposite and, without question, the worst ACLS/CPR class I have attended in my entire nursing career. At the beginning of class, she confidently stated that she was "the best ACLS instructor you will ever have." Such a statement naturally sets very high expectations. However, while she may be knowledgeable about the course material, knowledge alone does not translate into being an effective educator. A great instructor teaches, guides, encourages, and builds confidence. Unfortunately, the teaching style I experienced was rude, intimidating, and condescending. I have 12 years of experience as an ER nurse and open-heart ICU nurse, and I worked as an in-house registry nurse in the Rush Oak Park Emergency Department while also working full-time in AMITA Health BH. Despite this diverse clinical background, I was publicly belittled when she made comments implying that because I work in psychiatric nursing, I "do not know anything." She laughed in front of the class, which was humiliating, unprofessional, and completely inappropriate. During mock codes, students were frequently called out or criticized in a manner that felt more humiliating than educational. On one occasion, I answered a question correctly according to ACLS guidelines, but was criticized for giving a "bookish" answer because it was not the exact response she wanted in a real-life scenario. I also witnessed other students being spoken to in a manner I found unacceptable. A Loyola student who struggled to answer a question was referred to as "low class," and a new graduate nurse was told they had a "poor education" because they did not understand her question. Those comments have no place in a professional educational environment. Communication was also a significant challenge. Many students had difficulty understanding her explanations throughout the class, yet asking questions did not feel welcomed. At the beginning of the course, she specifically instructed the class not to ask her questions. A student sitting in the front row was publicly reprimanded for looking into their bag while she was speaking and was told, "All eyes in front of me. What are you doing?" ACLS and CPR classes are meant to strengthen clinical skills, critical thinking, confidence, and teamwork during high-stress emergencies. Students attending these courses include experienced nurses, new graduates, and healthcare professionals from different specialties. Every student deserves to be treated with patience, dignity, and respect. Paying $150 for a class where students feel intimidated, embarrassed, and afraid to participate is extremely disappointing. For anyone seeking a professional, respectful, and engaging ACLS experience, I strongly recommend the Peterson location with Ms. Gloria Limos. She demonstrates what an exceptional instructor should be--knowledgeable, approachable, and committed to helping students succeed. I sincerely hope the Foster location addresses these concerns, because clinical expertise alone does not make someone a great educator. Professionalism, humility, communication, and respect for students are equally important. My advice to future students: choose your instructor carefully.

This was a very well taught class. I had not been in a classroom in over 17 years.The EMT course…read moreand state exam is very challenging and the instructors do a great job of preparing you. If you take it seriously and pay attention they get you through it.

The Chris' run a great program. I've been a paramedic for over 20 years and I can tell you they…read moreexceeded my expectations with my daughter's EMT class. The lead instructors are career paramedics with an extraordinary amount of experience. My daughter finished the accelerated program and easily passed the state test on the first attempt.

Excellent course and run very efficiently, both the on-line portion as well as the in-person…read morecomponent. Be sure to complete the whole on-line portion in advance, and take a screen shot or bring a print out of your completion certificate to the in-person training. And come on time! I see a Yelp of 1-star from someone who arrived 12 minutes late. You will get so many texts and emails in advance telling you to 100% be on-time or you will not be permitted to participate in the in-person training and you will not get a refund. This was relayed to me very clearly, several times. No problem with that policy at all, and I am sorry that the couple who were late were not permitted to take the class, but I totally understand. We started right on time and there was a ton of material presented in the first 12 minutes, so if someone came late, I would not have appreciated having to start over. So I am glad Falcon has that policy and would encourage them to stick with it. Our instructor, Nadia, was one of the best CPR instructors I've ever had. I have been in healthcare 30 years, so have taken a BLS course about 15 times, and she made it so easy for everyone, time just flew. We really did use nearly the whole 3 hours and she packed in a ton of great information, then offered an additional free 15-minute bonus class about Naloxone. Nadia is a great presenter. She invited and fielded all the questions, gave options for positioning, and had us practice each skill until we were able to demonstrate it fully and correctly. I really liked the addition of the adult-size choking practice vests that come with an inflated bladder in front so the person performing the maneuver can really feel how much force is needed to dislodge the item causing the choking. That was new for me, and I thought it was a nice addition to the class. Only suggestion is to move this class to a location that doesn't require stairs. I can navigate stairs well now, but not always. And someone like my mother, or anyone in a wheelchair, wouldn't be able to get up and down the stairs required for the class (in basement) or up to the bathroom and back down (second floor). I didn't see an elevator, but maybe there is one that I didn't see, but I looked for one.

We had a great experience Falcon CPR!! I would highly recommend them for all your CPR training!read more

I highly recommend First in Rescue Training. They came out to our place of business for the…read moretraining, after conveniently deciding on the correct date. Equipped with the necessary tools, they were able to transform our space function into a proper classroom setting. Their professional and knowledgeable staff facilitated the most comprehensive training we have received. We feel confident with our CPR and AED skills to perform this life saving task under pressure. We recommend First in Rescue Training to anyone and/ or any business in need! Thank you again! Taylor Abitua InnerPeace Pilates

From the owner: OSHA Compliance Training Confined Space Training and rescue…read morestand-by Trench Training HAZWOPER First Aid CPR/AED Fire Extinguisher Training Fall Protection Lockout/Tagout Fire Brigade Training.

Have used them for both my CPR certifications in 2023 and 2025, no issues! Michael is a great…read moreinstructor!

Wonderful experience! Mike and Team could not have provided…read morebetter instructions. Definitely will use again for renewal as well as recommended to all I know.

Fantastic! Quick, easy , friendly & professional. I'll do all my cpr needs here! Highly recommend…read more I did BLS & ACLS , quality program & not intimidating. Easy parking. Coffee & water there for free. Nice clean environment.

From the owner: Chicago Metro CPR specializes in American Heart Association training classes.read more