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    Illuminating Expressions By Rochelle

    2.0 (1 review)
    Closed Closed

    Services - Illuminating Expressions By Rochelle

    Electric installation or replacement

    Electric repair

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    4 years ago

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    Big Sandy Superstore - Evansville

    Big Sandy Superstore - Evansville

    (9 reviews)

    Loved working with Heather!! She was so friendly and patient with us. Answered all of our…read moreconcerns. When we go back we will request her again!! If you want the best ask for Heather!

    Editing this review as the customer service for this company was surprisingly bad. My wife and I…read morepurchased a new mattress from Tim at Big Sandy Superstore in Evansville Indiana. We ended up purchasing a new Sealy Posturepedic Elite Hybrid. We verified they would ship to our house in Illinois. No issues or so we thought..... The shipment arrived and the order had to be returned due to multiple items being damaged and filthy. The store manager reached out to corporate and the regional manager to check policies on resolving the issue. Corporate said refund them and tell them to buy it somewhere else. The regional manager said they would only reship the mattress and they didn't know when they would ship it. We purchased the bed as a mattress, box springs and mattress cover and the corporate and regionals managers responses were basically we don't care about your business. We had the entire order refunded and we will never return to a Big Sandy Superstore again. The only reason this review is getting a two star is because Tim (salesmen) and the store manager (Eric) were understanding to our issue and frustration. They don't realize they work for a terrible company. I hope this will help shed light on who they work for.

    Illuminating Expressions By Rochelle - lighting - Updated September 2026

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