PLEASANT GROVE, UT: Pride signs is an awesome firm. We have purchased signs from them various…read moretimes over the years, and love the result and the workmanship. Drew and Debbie are super nice, they work with us to meet deadlines and deliver high quality. They supply signs for a ton of the local political campaigns, and can source and manufacture harder-to-find items as well. Highly recommend.

I've been working with Print Mark for about 7 years now, and I honestly can't say enough good…read morethings. Karen (the owner) has helped me with hundreds of projects over that time, everything from small art prints to more complex jobs, and she's always been incredibly reliable. They're fast, communicative, and just really easy to work with, which is everything. I've never had to worry about things getting done on time, and if there's ever a question, they're quick to help figure it out. It's one of those places where you can tell they really care about their work and their customers. I keep going back for a reason.

My wife went to Provo UT for a film festival but she forgot her business cards. Panic. I contacted…read morePrint-Mark and told them our dilemma. I advised them I had the file for the cards and sent it to them and asked them if they could help print them on such short notice. They didn't hesitate a second and contacted my wife and had her order in record time. This is definitely a first rate, customer oriented business. I recommend them whole-heartedly!!!

Jesse is an incredibly talented individual, with amazing creativity and energy. He is able to take…read morea concept from napkin to worldwide release, while keeping in mind all the players, their interactions, and how to best interest them in your success.

These guys are awesome! I run a side business and they were able to design and print perfect…read morebusiness cards for me! I've seen their work on banners, brochures, and signage, and it's the highest quality I've ever seen. I'd recommend them to anybody.

Assured Direct Mail is an excellent business, the owner and all the employees are so kind.read more

This place rocks!…read more Had a LAST MINUTE project to get done and called Janice. Not only did she get it done for me, she actually drove it to my house!!! WHO DOES THAT?! I will never use another printing company--they have set the bar 'way' too high. I would recommend them to everyone. One happy customer here!!!

This place was a joke. My wedding invitations came out completely off color and the owner took zero…read moreresponsibility. I had to repay FULL price to reprint them. When I told the owner how disappointed I was with this customer service his last response to me was "Planning a wedding must be REAL stressful for you, huh?" What was stressful was having to hear this sarcastic remark from the OWNER to a *twice* paying customer. I would not recommend this place to anyone. Not to mention they obviously take no time or care into the other products they put out, as I was short 20 envelopes.

Great team and really knowledgeable in website design. They have lots of recommendations for tools…read morefor small business to make it easier to manage a business.

In July 2025, I began working with Kamren Nielsen at Big Red Jelly regarding digital marketing for…read moremy company, DOA Pest Service. Kamren assured me that their team handled SEO and Pay-Per-Click (PPC) campaigns successfully in-house. I was initially hesitant to sign a contract because of prior negative experiences with agencies that failed to perform and then charged cancellation fees. Kamren repeatedly assured me that if I wasn't satisfied, the company owners would have "no problem letting me out of the contract with no financial penalty." Although this was not in writing, he emphasized it multiple times. Timeline and Issues * August 2025: I signed up for services at $1,995/month, with the clear understanding that we would have weekly meetings to review PPC and SEO progress. * I was assigned Cassandra as my point of contact. She was polite but unable to answer specific questions regarding our PPC campaigns or SEO strategy. * Despite repeated discussions, the team focused on producing minor marketing materials (e.g., a trifold brochure) instead of implementing or reporting on the SEO and PPC campaigns that were the main reason I engaged Big Red Jelly. When I raised these concerns, Kamren told me that my goals could not be achieved at the current rate and insisted that I double my monthly payment to $3,995/month. He stated this would provide direct access to Spencer, the PPC specialist, and include weekly meetings and full SEO implementation. I reluctantly agreed to the increase based on those assurances. The first week showed minor improvement -- I met with Spencer once via Zoom and felt optimistic. However, the following weeks returned to the same pattern of missed meetings and vague updates. When I requested an SEO report, I was promised one by September 27. After more than five weeks with the company, I finally received a document that: * Contained outdated data (May-June) * Included irrelevant information about Big Red Jelly's own SEO, not DOA Pest Service * Lacked keyword research, ranking reports, or any measurable metrics By late September, our cost per lead had reached $486, far exceeding acceptable performance levels. Spencer repeatedly canceled meetings, and there was no progress on either SEO or PPC deliverables. Cancellation and Unauthorized Charge At that point, I informed Kamren that I wanted to cancel our agreement and move on. Shortly after, I received notice of an unauthorized $3,995 charge from Big Red Jelly labeled as an "offboarding fee." This charge directly contradicts the multiple verbal assurances from Kamren that I would be allowed to cancel at any time without penalty if unsatisfied. Summary Big Red Jelly misrepresented its services, failed to deliver on agreed-upon work, and charged an unauthorized fee upon cancellation. Their actions have cost my small business both time and money -- resources that are critical for a growing company.