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    Assured Direct Mail

    5.0 (1 review)

    Services - Assured Direct Mail

    Advertising

    Copymaking services

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    3 years ago

    Assured Direct Mail is an excellent business, the owner and all the employees are so kind.

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    Solutionreach

    Solutionreach

    (23 reviews)

    Terrible company to work with. They have poor business practices and have an auto renewal clause in…read moretheir contract. They do not comply with the law and do not inform customers when renewal is approaching. They have been very difficult to work with. Extremely poor customer service. The integration with our PMS leaves much to be desired. We were told that the forms feature would make things so much easier for us. In fact, it has been a disaster. We do not even use the forms feature because it is not integrated fully with our system. It creates more work. That was one of the main selling features that caused us to make the switch from our previous company. Stay far away from Solutionreach. There are so many other better options out there. Providing one star on this review is being generous.

    As i see, other reviews confirm my experience with this company. Horrible customer service. I…read moresigned up with them when i Bought a retiring doctor out to continue with services to not change thinsh around drastically. 5 years later when i realized that i am paying way over the range for the same services other companies provide i contacted customer service. The customer service mentioned that they will have the rep assigned to my company to call me back to cancel. I have never met this rep nor spoken to him in 5 years. not even sure if i talked to him back in 2021. he emails me back and of course says that contract keep renewing and i cannot cancel. he is also very offended that i am cancelling and keeps asking me the reason i am cancelling. After repeating for the Nth time that i am cancelling because i like to consolidate my online software as well as price being high he insisted i cannot cancel. After i asked him to provide me with law required renewal notices he never got back to me and couple of months later send me to a collection company which makes solution reach icon of professionalism. stay away from this company there are many other better and more reasonabke companies out there. I dont think they realize it is 2026 and there are plenty of software companies out there providing the same services. In the era of AI everything, patient appt reminders and texting appt reminders aint rocket science. I am actually in process of retaining an attorney to stop collection harrasment. It may cost me more but they are crossing the legal lines alot and they hope bullying will lead to get what they want.

    MyAdvice - SEO

    MyAdvice

    (57 reviews)

    Was referred to this company by a friend so I believed them. Michael, the owner seemed sincere. We…read morewere supposed to get a new website that was SEO optimized and they were going to manage it. They said for 12 months I would be paying $1000 but my website would be ready after 6 weeks. My website still wasn't done after 6 months. After 6 weeks, I started building my pages on Chatgpt and sending it to them and they did put up some of them but changes were not done when asked. They kept sending the "marketing manager" to call when I threatened them. It did not give traffic to my website. This company is a scam. After paying them for 6months, I paid another company thousands of dollars to build out a new website for me. I told them that I no longer wanted to do business with them and their response was that I was being irrational. It was another 3 months before they realized that we were no longer using their platform and my credit card wasn't working for them. They have written and threatened me many times saying that they were going to call all of my vendors and tell them not to do business with me. I laughed at them, what a joke! My other vendors deliver what's promised and get paid. I asked for a copy of the ratified contract because I never received a copy and they ignored that request. I just received notice of a claim on my credit report for a different amount from what they said I owed them (for the 3 months that they did NOOOOOOO work and didn't notice that we weren't working with them anymore even though I told them). This company is a scam. AI will tell you that the only good reviews come from their own website but not 3rd party review sites. Do not trust this company.

    It took the 2x longer then we agreed to produce my website then at the end of the year contract…read morethey wouldn't let me cancel and auto renewed for another year because I only gave them a written cancellation request 35 days before then end of my contract instead on 45 days.

    Assured Direct Mail - advertising - Updated August 2026

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