After 25 years, our beautiful hardwood floors definitely needed an update and some maintenance…read more Wyatt took out the apprehension we anticipated for the project and did an amazing job with recommendations and professional finishing. We are very pleased and appreciative! Thank you, Wyatt. We are SO enjoying the finished product!

From the owner: Professional Hardwood Floor Refinishing: Industry leading equipment, HEPA Vacuum System, On-Site…read moreColor Samples.

Tom and his staff are very helpful and very busy. They are great to work with even on a budget. If…read morethey know ahead of time you need to build out your project in stages they are happy to accommodate and make your dream a reality.

I went here to a price for a custom cabinet in the house. Spent an hour explaining and designing…read morethe thing. Promised to get back to me with a price, never did.

My sales rep was wonderful! He did a great job of helping me find a solution to my flooring…read morechallenge. I am not enamored with the choices on the market now but Joel helped me find something that I am reasonably happy with. I'm 100 miles away and Thornton really had a wide variety. So glad to have a solution & will return to them again - just wish they were closer!

I did not have time to come in to the showroom to choose what I wanted so everything was…read morecommunicated via email. I was offered very limited selections of options to choose from for flooring and carpeting to upgrade my house for a rental. I think they must have assumed that I wanted mediocre quality since it's set to be a rental. For carpet, I was given 2 options for colors to choose from. I was initially offered the 30oz carpet but I feared it would not be plush so I wanted to upgrade, so 40oz was the next up. For flooring, I had 3 options for colors to choose from. I choose what was best based on what was presented to me. They took 2 days to install over a period of a week. I guess it's normal for after installation of the flooring that they don't install the toilets back for you? Anywho, after installation, I noticed the carpet felt CHEAP, I wondered if the upgrade was done? I can't imagine what the 30oz version would feel like. The flooring also cheap looking and felt slippery, maybe because it was new. I hope that wears off otherwise it's going to be an issue. Not happy with the results I complained about it to Mike, the properties manager. He was pleasant and we worked out the solution for it. What I learned from the experience was I can't trust the experts/professionals to do the right thing and pick out what I need over emails. They made it easy for me choose by giving me limited options but I should have asked about the quality. I needed to come to the showroom and feel the products out first to know what to expect for such an expensive project.

Quick service and the floor looks great. Wish there had been a way to pick flooring choice from…read morehome.

They could improve on their customer relationship. Girlfriend and I bought a brand new build from…read morethem and we do not feel like have been treated fairly ever since viewing this home. To me, seems like they just wanted a quick sale.

We had a hose on our refrigerator that leaked down the floor into the basement. Kosta came over…read moreand got right to work replacing the drywall and fixing some other sheetrock cracks. He did an awesome job. He is very knowledgeable and knows his stuff.

From the owner: We have immediate openings and we love working with our customers to make sure that there project…read moreturns out to be exactly how they envisioned it.

Great organization, they have been a blessing to work with. They have always gotten back to us…read moreregarding our project. They were very polite and professional. They have responded to any modification or changes we made during our contracted project.

They are very responsive and helpful. I highly recommend this company! They are easy to work with…read moreand provide detailed information to complete the job.

They were very helpful when I was buying the product, but 1 1/2 yrs later when the planks began to…read moreseparate at the seams, NO customer service at all. For 2 months, would not return a phone call, come to look at the floor, and just blamed my installer for the problem. Was not asking for a refund, just how to possibly fix it. Very dissatisfied!!