I came with a rush order for a large canvas; I'm been hunting for a reliable, local printer, and I…read morewas impressed with how quickly MinuteMan responded to my emails--especially when I had a rush order! Sadly, I learned they OUTSOURCE the canvas printing to another, unnamed company. Still, this was important, and they believed they could do a rush order and get the canvas to me in time to ship it via express mail overseas. Also, their quote price was shockingly in my price range! The canvas arrived early!. . .But despite talking extensively with MinuteMan, and adapting my files to ensure no errors with them for their press, there was OBVIOUS BANDING on the piece. Also; The outsourced company, a sign shop that does large scale printing, not only did they send a print with such issues, they mounted my canvas at an angle, making part of the black area appear on the canvas, and part of the image on the sides. There are also staples to the canvas that were not put in properly--They stick out and I learned this by hurting my hand when unboxing it; Since I prepaid, I had someone else pick up my order, and the person I sent was not knowledgeable about printing, or the piece, enough to realize there was an error. These errors all ensured I could not ship the piece the same day, or the next--and wouldn't arrive overseas in time. I am, understandably I hope, very hurt by these results, both to my hand and my career. I was beyond upset from all this, and while I was able to arrange to show in other ways, I decided to contact Minute Man and let them know what happened (In fact, much of this is from the email), thinking I wouldn't hear from them until Monday--and I was expecting to be told 'too bad', as I have met SO MANY print shops that do this. EXCEPT MINUTEMAN. They wrote back ASAP, apologizing, issuing a full refund, and letting me know they would be talking to the company they outsource their canvas through intending to get a refund for MinuteMan's acquiring their services! I know this one time, my print got messed up; But before that, I had customer service so good that, THAT is why I picked this company. One issue with prints of my work is moire, an effect you see when screen tones are printed and someone resizes the picture larger or smaller. The gentleman I worked with, Luke, helped me set up my print file so it was perfectly sized for canvas printing, including letting me send the piece over and letting me know if it looked good on their end: Despite this taking several emails, Luke put in the time, and moire? Was one thing my print DID NOT HAVE. Luke actually helped me set up the file *perfectly*, and frankly, I'm very impressed. I have had a lot of companies give me specifications or a template that still didn't work. Some have even changed their template or requirements listed on their websites after. Luke, however, was able to give me the exact specifications--and they were correct! I'm someone who needs a printer I can trust, and one who is local; I'm looking forward to getting my business cards done here, along with post cards, posters, greeting and holidays cards, notebooks--honestly they print so many things I need that I'm not sure I'll need another print shop. . .ever. They also do apparel, promotional items, and even custom items. I admit, this MinuteMan won me over, because who really wants to wait for their orders to come? With MinuteMan, they might do it fast, but the work they do gives you a smile that lasts. And unlike most print shops? They don't screw you over, are honest, and yes, their service is fast--Usually it's not a good thing to finish so fast, but this Minute Man is one I'm personally committing to; Their my go-to printer from this point on. I cannot recommend them highly enough.

great experience!! they did a wonderful job making a print out of my painting!! I plan to use them…read moreagain and again.

Writing to express great appreciation for the fine service provided by Tracey Holloway. We were a…read morebit shell shocked after our car accident and Tracey went above and beyond to make our repair experience easy. This is a good business and she treated us with much compassion and kindness. The whole process was a breeze due to Tracey's work. Wish all businesses had a Tracey.

Magnificent Mohamed and the team at Black Optix . They did a great job on my 2024 Toyota Prius . I…read moredropped my car off at 1 and it was ready a few hours later. Mohamed answered all the questions and concerns I had about which package to get. He was super responsive and helped make this process really easy . I will tell everyone I know about the customer service , quality of work and overall price.

Meh. After using…read morethem for several months I've gotten a little frustrated at the lack of creativity their design team uses. I order a new banner every month and I try to post something different at the front of our apartment communities. Every month they send me the same banner with minimal changes. They're also pretty expensive for what you get. The people who work there are very nice, but that only goes so far.

Ronnie was great to work with . Gave me my estimate quickly and it was installed within 5 days. He…read morewas also very customer oriented. I will be utilizing them for all of my signage needs in the area and highly recommend them.

Every time I've visited this location, the team has been professional, welcoming, and willing to go…read morethe extra mile to help customers. They do a great job explaining products and services in a way that's easy to understand while keeping the experience efficient. The store has a positive atmosphere and it's clear the staff cares about delivering a great customer experience. Definitely one of the better retail experiences I've had.

The new ownership is great. They did a great job for our project. Highly recommend.read more

I just needed a copy of a booklet that was comb-bound, along with a couple of the pages enlarged…read more The employee who "assisted" me seemed totally put out, like I was bothering him with such a trivial request. No smiles, no "thanks for your business," didn't even respond to me at times. He said they couldn't (more like wouldn't) re-bind the booklet after making the copies. It was like it was the first time they had ever seen such a booklet. Bizarre. So, I wound up going to Staples, where the cheerful print services employee had a quote for me within a couple of minutes. Asked about re-binding the booklet, he said, "yeah, no problem, we do that all the time" (to paraphrase). The kicker? The quote from Sir Speedy was $143.55. Staples was $56.50 and that was with two 24x36 and two 18x24 enlargements not included in the Sir Speedy quote! The employee at Sir Speedy I dealt with needs to just run print jobs in the back while another employee with a modicum of friendliness and personality interacts with the public.

Good bunch of guys. Prices are great and good customer service. I will definitely be a repeat…read morecustomer.

I entrusted family photos and heirloom to Keith Fabry - and I am thrilled with the results. The…read morebest outcome was copy of a damaged 1930s oil painting celebrating summer - . KF pumped more color into the final product and sealed it onto an acrylic material that will last another 100 years. Jack helped me choose the right material patiently and delivered finished product and my originals (not damaged or lost!). I can't imagine the details involved in this project - but I'm impressed and grateful. Since my Search delivered Keith Fabry as the only center who could handle my request - I'm relieved. The value for better -than- perfect - is priceless. No complaints. No problems

While our company is based in CA, we had an event in Richmond, VA and I needed a vertical banner…read moreASAP and was wary to transport one there and back. Plus, I had a very tight timeline of 3 days, and no other printer could offer any assurance the banner would be ready/delivered in time. I found one of Keith Fabry's websites and ordered an overnight bannerstand for pickup at their office. I uploaded the file in the early moring hours and it was printed and ready for pickup the same day! Even though my flight landed later than scheduled, Debra took care of me and I was able to get the banner in plenty of time for the event. As for the banner, I paid for upgraded material and it came out looking great and was packed very well, so I was able to transport the banner via checked baggage on my return flight without issue. While KF may not be the least costly, their pricing is fair for their amazing turnaround and excellent customer service. Plus, they offer printing for Canva files which makes printing large items even easier for the casual designer or ad-hoc sign needs. Another shoutout to Debra and the entire team at KF!

I have been dealing with Lewis for about 7 years. I have always been more than pleased with his and…read morehis team's work. Recently, I was a vendor for my 1st trade show. Lewis helped with so much of the designs and layouts. His ideas were so great, it made it difficult to choose between them. The event corridinator even commented on how great our booth looked!! The work has always been great. But what puts them over the top is their customer service. They have gone upon and beyond. Even my partner, who's always just gone to the "big stores" said Lewis is GREAT! That he'll start recommending Copy Cat to everyone he knows.