Leaking demand water heater. They responded quickly, arranged for a replacement and installed it as…read moresoon as it was available. Competent and friendly staff. Thank You!

From the owner: Northumberland Climate Solutions Inc. serves Northumberland County. We provide solutions for all of…read moreyour climate needs. We are the only Ruud dealer in the Northumberland County area and we want our customers to be 100% satisfied. We are a fully licensed and insured, full-service HVAC (heating, ventilation and air conditioning) company. Please call us today for a free estimate and your free consultation!

Amazing people and service. Carrie-Lynn was great to deal with and made the whole painful process…read moreof changing over my hvac equipment less painful

I reviewed them a year ago - and gave an excellent review then. Well, guess whose furnace wouldn't…read morestart during our recent winter storm/power outage Dec 23, 2022? I was down to 12 Degrees C. in the house after 24 hours of no power. Mike came out Christmas Eve!! - in the middle of the winter storm!!! Cheerful and professional like last time. I am embarrassed to tell you how little he charged me - considering he had to drive to Cobourg from Port Hope. On a Saturday. On Christmas Eve. I wouldn't even think about calling someone else to look after my heating and AC systems. I can recommend them with complete confidence.

Hakim and Callum from Comfort Zone were here on time this morning to perform annual maintenance on…read moremy geothermal, fireplace and Rinnai systems. They were tidy, courteous and efficient. I couldn't be more pleased! Betty F.

Poor Service and more. I had a service agreement…read more Comfort Zone's technician diagnosed fumes from my fireplace and he said the fireplace needed a new part. Fine, so far. Comfort Zone ordered the part and it took months to arrive -- ok, supply chain issues, I thought. Another of their technicians came but couldn't install it because he said the glass would break. Then, Comfort Zone didn't contact me at all. I had to go to their location and demand service. They sent who they called "their best technician at no cost to me". He said the perimeter was a little bent and adjusted it within a few minutes and left without checking the air quality. By this time, my fireplace had been shut down for the whole winter. This month, in preparation for this winter, I got another company in to check the fireplace and the fumes, which are a health hazard, are still there!! That's the worst part! The new company has ordered a new glass for me, which I am paying for, in full. Thank goodness for them. That was my service experience, on a service agreement.

I have been using Hoover's for 5 years to service my furnace and clean my chimney. My insurance…read morecompany just told me I had to replace my oil tank, so I contacted Hoover's to get some advice. They gave me some options, with no hassle, no pressure, and their prices didn't leave me in the poor house! I ended up switching from oil to propane. They removed and took away my old junk furnace & tank and put in a nice new, smaller furnace, the area they worked in was cleaned up and tidy when they left. I have always found the staff to be friendly and knowledgeable, I definitely recommend Hoover's if you are looking for honesty, great workmanship and friendly service. A++

From the owner: Whether you heat with Oil, Natural Gas, Propane or Wood, Hoover's Home Energy Inc. maintains,…read moreservices, sells and installs all makes and fuel types of furnaces. We are an authorized Napoleon HVAC dealer, with furnaces and air conditioners MADE IN CANADA! We also carry Canadian made BLAZE KING wood stoves and fireplaces. We do chimney sweeps, liners, repairs and inspections. Fully licensed and experienced technicians always perform the highest quality of work and are available in emergency situations 24 hours a day, 7 days a week. Our clients trust us and depend on us for all of their home comfort needs; heating, cooling and indoor air quality. Whether your equipment needs to be maintained, repaired or replaced, our thoroughly trained technicians will keep all of your heating and cooling systems operating at peak performance. 100% Customer Service Guarantee, competitive pricing, fast, friendly service. Oil * Wood * Propane * Natural Gas Furnaces * Air Conditioning * HRV * Oil tanks * Oil tank pump outs * boilers * gas line for BBQ's, dryers, outdoor fire pits * Inspections * wood stoves * fireplaces * inserts 24hr Emergency Service We are TSSA Licenced, WETT certified.

I have twice been in to talk to the guys at Friendly fires about solar panel installations and also…read moreabout pellet stoves and fireplace inserts. I have been impressed with both their selection of products and their knowledge of all of the products they have at their Cobourg store. They have a lot of experience in all three types of installations and were able to use examples of previous installs to explain my options. I did get one of them out to my house and they looked things over and then patiently explained my options. While I didn't make any major purchases, I felt very comfortable dealing with them and would have no concerns at all about pulling the trigger with these guys when I am ready to make a purchase. They get top rating from me for selection, knowledge, experience and their easy and patient way of explaining everything.

From the owner: Friendly Fires has been servicing our customers for over 20 years. To date - we have sold over 750…read moresolar and alternative solutions, 1,000's of BBQ's and Smokers, and over 15,000 fireplaces. How many have we serviced in that time? With 19 licensed technicians on our team servicing 3-5 fireplaces per day - well - a lot! Contact us to turn your vision into reality.

Stay away from this company. It seems their approach is to hire subcontractors at the lowest…read morepossible cost without properly checking or correcting their work afterward. The people were friendly and never pushy, but unfortunately they didn't seem to know what they were doing. The quality of the installation was poor. I had to diagnose and correct multiple basic installation and configuration mistakes myself, which is not something a customer should have to do after paying for a professional HVAC installation. Here are some of the issues I found after the installation: Incorrect AC wiring: The AC wires were supposed to be connected to the Goodman R-32 adapter board that was supplied with the unit. Instead, they were connected directly to the furnace control board. Because of this, the outdoor AC unit starts for about half a second every time power is restored. The installation manual, including the correct wiring diagram for the Goodman adapter board, was in the same box as the board, but it appears it wasn't followed. Incorrect thermostat wiring: The Y wire was connected to the Y2 (second-stage) terminal instead of the correct Y terminal. As a result, the blower operated at the wrong speed after installation. Blower configuration was never completed: The furnace manual clearly explains that the blower speed for each stage must be configured through the furnace control board using values from 0 to 25. It was left at the factory default of 25, which is not appropriate for this installation. I had to change it myself to 10 to match the required second-stage heating airflow, and the system now operates much more appropriately. Unnecessarily short wiring and piping: The installers cut all of the wires and piping much shorter than necessary, making it difficult or impossible to correct their installation mistakes later. There was already extra wire available, left by the previous furnace installers, so there was no reason to cut everything so short.

From the owner: Residential, Commercial & Industrial HVAC Contractor…read moreFurnace, Airconditioning, Boiler, Tank & Tankless Heater Service, Repair and Installation.

I would not recommend this company. They cancelled 3 times over six weeks and then showed up when…read morethey weren't supposed to. When they serviced my furnace, the technician said it was deficient and that it either had to be repaired or replaced. A B tag was put on it and Embridge gas was contacted. That means I had 90 days to fix the furnace or the gas would be shut off in our house. The repair bill oddly was more expensive than to replace which is quite odd. Repair was 7000. Replace was 5000. Who would you choose to repair when they can get a new one for cheaper? I decided to get a second opinion and the registered technician said it was a scam and the furnace did not need to be replaced or fixed. He had the B tag removed. He also said the quote for the repair was way above what it should be.

Extremely disappointed with Doyle Plumbing - unprofessional and unfair…read more Although the landlord arranged the call, I (the tenant) paid the full invoice. Despite this: Doyle refused to provide me - the actual paying customer - with any information, photos, or report about the blockage. They blamed my small pizza/wing shop for a grease clog, claiming it was "consistent with restaurant use." We do not cook with oil or fat, wipe all pans with paper towel before washing, and our grease trap was almost empty after 3 years use when cleaned days earlier. The section of piping in our store has a one way valve installed that would have likely plugged first, yet our plumbing was clear. Residential grease, laundry detergent, food waste, etc. from upstairs is far more likely. An apprentice/helper completely misrepresented a conversation, falsely telling the landlord I said our grease trap was "installed backwards" (I never said that - it was a hypothetical question to the grease trap cleaner asking what would happen if installed backwards - to which his reply was, "nothing would happen"). They failed to clear the line properly the first time and had to return, yet I was still charged for both visits. Zero transparency, inaccurate blame on my business, and poor service. I paid the bill but was treated like I didn't matter. Will never use Doyle Plumbing again and cannot recommend them. Disappointed paying tenant - Newtonville, ON

If you're looking for Country Hearth and are unfortunate enough to reach Robert Murdoch, hang up!…read more He will sell you on anything you are looking for and deliver nothing. He is asolutely the worst contractor I have ever dealt with. After giving him thousands of dollars and waiting for months he ruined our heating system, our yard and and our driveway .Now we are spending thousands to undo the damage he caused. Please do yourself a favour and avoid this guy.

From the owner: • New & Replacement Furnace Installations • Ductless Heating…read moreInstallations • Hot Water Solutions including: o Tankless On-Demand Systems o Hot Water Tank Installations, with the option to rent • Fireplace and Stove Installations including: o Wood o Pellet o Natural Gas o Propane • Chimneys, liners, masonry repairs and new builds • Chimney sweeps, WETT reports • Ducting systems, venting for all applications • Geothermal systems • Radiant in-floor heating • Gas lines, BBQ quick connects • Replacement Parts & Accessories