Mowed for us once then said he would mow again on June 7th He never showed and he never called We reached out to him the next week and he said his truck had broken but we wondered why if he was not working, why he did not call his customers to let them know his issue and that he wasn't able to come as he had promised We scheduled with him for the following Saturday and when we did not hear from him by 4:45 pm, we texted and asked if he was still planning on coming to mow that day He assured us he was But once again, he did not call or show When we once again contacted him as to why he says he'll come but doesn't even contact us, he got angry We tried to tell him that when he says he is coming to mow, we have to stay home and wait, which we did for two Saturdays in a row He was totally unsympathetic and complained of how he has so many customers, he shouldn't have to be concerned if he doesn't show read more

Unreliable and untrustworthy. Full details below: Justin responded to my Yelp request for quote on a backyard project for a patio and play set area on 3/22/20 and showed up the next day to provide an estimate. He drafted up estimates fairly quickly, and we came to an agreement on 4/1/20 with project estimated to start the last week of April or first week of May. I paid a deposit for the full cost of the materials with payment on the labor to be paid upon completion of the project. He came with a guy on 4/19/20 to measure and stake out the areas, so all appeared to be on track. He does not have a stump grinder and would have to sub that piece out, so that was scheduled for the week of 5/11/20. I contacted Justin on 5/12/20 to confirm when the stump guy would be here because they were supposed to have the stumps cleared and begin work on the play set area that week ahead of the concrete delivery for footings in the play set area and under the paver patio where a pavilion would be installed. He did not respond, and I followed up again on 5/14/20 because the stump guy still had not shown and Justin had not responded. I spoke to him via phone, and he informed me that the stump guy was a week behind because of rain but assured me he would be there Monday or Tuesday of the next week. He assured me the stumps would be cleared and they would start work on the play set area by Wednesday 5/15 and the project would be completed by the end of the month. He sent me a text Saturday evening that he confirmed with the stump guy that he would be here Monday weather permitting. Monday was a beautiful day, but the stump guy had not shown in the morning. I texted to confirm the time he would be there and followed up with a call. Justin responded that he got a hold of the stump guy and that he was finishing another customer's job and would be here later Monday or Tuesday. I responded with a text informing him that I did not appreciate the broken promises and missed deadlines and asked for better communication from him of any issues going forward. The stump guy no-showed on Tuesday. When I texted and called Justin, he did not answer. When he finally did respond, he informed me that he would be cancelling the contract because he was understaffed, had not ordered the materials yet, and there was a 6-8 week wait for the pavers I had paid him a deposit for 6 weeks prior. He assured me he would process the return to my card as soon as possible. I had to follow up Thursday because he still had not done it. He responded and assured me that he processed it through Square and that it would take 2-7 business days for me to see it back in my account. I asked for a screenshot or other evidence of the return. He responded that he could provide a copy of the return but did not do it. I have had to open a dispute with my card company against the charge since I cannot trust anything he told me. read more

This guy took over $5000 for a deposit with a signed contract, it's been 4 months and no work done. Complaints filed with Attorney General, police and Better Business Bureau. Avoid like the plague. read more

Had a contract for landscaping work. Was to be finished weeks ago. Well he never started and either gave an excuse or never answer calls/emails/text. read more

Where do I begin. Justin is not only a con man, but also a pathological liar. My wife and I hired him back in March 22. We agreed on a price and signed the contract. He said he could start in two weeks and would be done in two days. He said he'd be by to pick up the money for materials that upcoming Tuesday. The only time he ever actually showed up when he said he would. He assured us we'd have all the materials delivered by that monday. Guess what? Never happened. Surprise surprise. We actually fired him on june 2nd. Yes that's right months later nothing completed and still never received all the materials we paid for. He never showed when he said he would and if he did show up he wasted the hour he was there fumbling around our property because he obviously didn't know what he was doing. We were more than patient considering everything going on, and gave numerous opportunities to have him be honest with us and let us know what was going on. There's much more but you get the jist. If you're looking for a liar who will only show up to take your money, never answer calls, texts, never show up when he's says , and never follows through with one thing he promised. Look no further. Immaculate Landscaping is for you! Justin is a first class b.s.'er who won't let you down if you're looking to be dissatisfied and ripped off! read more