Ruy Barbosa is high off the charts in professionalism. He was responsive to our questions, and…read moreintuitive about our interests. He communicated with us throughout the project of installing a new Timberteck deck. His crew worked straight on through from start to finish without empty lapses of time. The men are so highly skilled. We continue to be happy with our beautiful deck. Therefore, we asked Ruy to install a Timberteck stair rail at our front doors, which also has withstood the test of time. We'd been concerned that installments like this would compromise the brick, whereby requiring a total rebuild, but a rebuild wasn't necessary. He also advise us on an easy and effective fix to divert water from flowing from the gutter and freezing to ice on those brick steps in winter. Based on the outcome of these projects, and our experience in their progression, we highly recommend this company.

Brutal experience with them back in 2022-2024. Would take weeks and, more than once, even months…read moreto get them to come back and do any work (see screenshots of my text interactions with them -- note the dates). They were supposed to build a new rubber roof. It started leaking on 3 separate occasions (which btw was never fully fixed -- we moved on to different contractors who did address the issues). And like I said, it would take months for them to actually come back and attempt to fix anything. Often they'd come by, look at the damage, then I wouldn't hear from them for multiple weeks. Meanwhile, more damage continues to accrue to the walls and ceilings. The internal fixes they applied for the water damage were just patch jobs. They just plastered and painted over. Meanwhile, the insulation behind the wall was soaked and accrued black mold that we had to address later. Also worth pointing out a major blunder at the beginning of the project (see attached videos and pics). They opened up the roof, and left it open for multiple days without doing any work. Well of course a major rainstorm came by (which was on the weather forecast well in advance). Alll that water poured into the house in the middle of the night setting off fire alarms. It was a nightmare to deal with on my end.

TLDR: We hired them to completely remodel our bathroom, redo the basement stairs, and they did a…read morefew other small things along the way. Rouben and his team were phenomenal. If you want quality work, excellent communication, and ease of mind, hire Build Pros. We originally wanted to have our microwave vented out (rather than circulating air and grease in the kitchen) and add a second banister to the stairs to the basement to make them more safe for our growing toddler. We were also considering having our spare basement bathroom remodeled. The bathroom really wasn't very functional because it was built in pieces (so the gross tiny stall shower wasn't even in the bathroom). That was a big job, and we wanted to get a quote for all three pieces. The first two jobs were too small on their own, so we hired Build Pros for all three. They were amazing to work with, and the work they did was the highest of quality. The team was extremely communicative, and we always knew when they were coming, what they were doing next, and what to expect. Their spreadsheet system made it really easy for everyone to keep track of what we had selected, costs, etc. They helped us a ton with design decisions, made recommendations when appropriate, and made sure we were happy with absolutely everything before moving forward. Our house stayed unbelievably clean, given the level of work they were doing, throughout the process. Mike and Rouben were fantastic at reimagining the layout of our bathroom, taking all of our priorities into consideration. John, their carpenter, is a master. We went way over budget, but a lot of that was my fault. I wanted a bathroom that was functional, but the more we talked and designed, the more I realized we actually could get a really *nice* bathroom that wasn't just functional, but high end. They did a bunch of other random things in the area too. We just were so happy with their work, and they were already there, so we asked them to fit in a few small things and they were awesome in getting those done too (adding a couple outlets in the adjacent home gym, replacing our outdoor water spigots, etc.). We are extremely happy with the final products. We even had a water problem shortly after they finished. They fixed it swiftly with no charge. It might have been a part issue or a labor issue, and so in the beginning it was unclear whether we were going to have to pay for repairs right away. I would have been very disappointed if they had charged us, and have all the more confidence in them since they fixed it and stood by the work and warranty. The only real negative was that sometimes when we had to make a decision, and the team gave us a quick "off the cuff" estimate about how much a few different options would cost, the estimate was really a fair amount lower than estimated. That contributed to some of our cost increase, but in the end I think we would have made the same decisions regardless. We're extremely happy with the final products. We even hired them again and they're starting work at my mother-in-laws house this week! I'm already dreaming of putting an addition on our house in the future, and we will hire them absolutely if/when we do this.

Rouben and his team were excellent. I almost hired another company to renovate our 35 year old…read morebathroom. At the last minute I found BuildPROS and because of their excellent reviews, gave them a call. Rouben is a contractor that actually returned calls and texts throughout the process. The team was efficient, extremely neat and pricing was very transparent. He gave me some great ideas as we were making our selections and kept in touch throughout the process. Dan did the majority of the work and was very neat and clean and trustworthy. We are very pleased with the final result and I would use BuildPROS again in the future.

We are currently in the middle of our kitchen/bathroom renovation. Throughout the process so far,…read morefrom the initial sales/estimate through cabinet installation, my wife and I have been very impressed and happy with KCCNE and their partners. All of the people doing the work have been great and put a lot of effort and attention into their craft. We have also found our project manager, Cody, and the rest of the KCCNE staff to be very responsive to any questions/issues. And finally, when issues arise, as they inevitably do in projects of this size, KCCNE has been very easy to work with to get the issue resolved. No fuss or any problems. I definitely recommend KCCNE.

Quote was way higher than most other similarly qualified vendors. Pushy salesperson, "take it or…read moreleave it" attitude.

Constantin installed bamboo wood floors in our house, sub-contracted by Lumber Liquidators in May…read more2019. He and and his crew did a wonderful job. They were friendly and accommodating. The job included ripping out the old carpeting and vinyl flooring. The old sub-floor by our front door had some water rot. Constantin cut out and replaced the rotted section, at no extra charge (except the cost of plywood). He also helped me relocate and drill a new hole through the finished floor for my previous home theater wires. Once the work was completed, they did a great job cleaning up. Overall, his work was top-notch and went above and beyond our expectations.

Bad Communication…read more I was ghosted after getting a verbal estimate and confirming I wanted to move forward with the project. I waited for the written quote he said he'd send me in a few days but it never came. I waited a few weeks and still no quote. I followed up with him twice but he didn't respond either time and never got back to me. Very disappointing.

Priced right, serviced even better. Have used them for kitchen Reno, garage conversion to bunk…read moreroom, and lots more. Dependable and gets it done well

I finally decided to get my gutters cleaned out and my house power-washed. Working through Yelp,…read moreTom was always responsive and helpful. Our home looks "new" according to my partner :) They offer yearly memberships too - I'll certainly be reaching out again for my home maintenance needs.

Brown Bear Home Solutions really excels in the area of customer service and reliability. Josh…read moreshowed up early, communicated often and was 100% committed to ensuring everything completely exceeded expectations. Without reservation, I highly recommend contacting Brown Bear for all your Home Improvement or Commercial Handy-person needs! I am already developing a list of items for them to work on in the new year. Bravo for a job well done!!

I reached out to Dave Bradley; he came my to house and was extremely knowledgable, courteous, and…read moreinformative. Dave led me in the right direction and went above and beyond he is truly a prorfessional woodworker Thanks Dave

From the owner: DB Carpentry & Restoration is a professional carpentry and restoration business specializing in…read moreresidential repair, historic restoration, and detailed finish work. Services include structural and finish carpentry, wood restoration, trim and molding repair, door and window repair, porch and exterior wood restoration, and corrective repairs for aging or damaged homes. DB Carpentry & Restoration focuses on preserving original materials whenever possible, delivering durable repairs, and improving the safety, function, and appearance of homes. The business serves homeowners seeking skilled craftsmanship, honest assessments, and long-lasting results rather than temporary fixes.