I went to Malara Eyecare in Liverpool this morning. They checked me in immediately. I don't think I…read morewaited 10 minutes and I was called back by a technician named Jake. He was very knowledgeable and took me through each pretest calmly and thoroughly. I then got to see the doctor after a series of tests on my eyes. I actually saw Dr. Malara today with his assistant, Joshua. I appreciated. Dr. MaLara's candidness with me and suggesting cataract surgery. They also tested my retinas which came out fine. At the end, I met with a technician named Dawn who explained my options for eyewear and gave me my updated prescription. This is, by far, probably the best optometrist and business in the Syracuse area! - Dr. Debbie Anderson

STERLING OPTICAL - Great Customer Service and Eye Wear!!!…read more Visit Date: Saturday, October 26, 2024 I was completely impressed with the morning greeting and enthusiasm of the team members when I entered the building. I instantly felt like I had been doing to Sterling Optical for years and it was first eye exam and new glasses shopping. I wanted t something new exciting and kind of not my usual pick for eyeglasses. Anna and other teams pulled out 4 different pairs of glasses. One being a thick red set. I didn't like the first set but another went girl in the back and brought out another red pair. And oh my gosh they were amazing. The exam process was done by the apprentice - Izzy (sorry if I spelled this wrong). was asked first if it would be acceptable for Izzy to conduct the eye exam process. I said yes. The video technician and ophthalmologist visit also went smoothly. I left this building feeling appreciated as a customer, excited to come back to get my glasses and just the overall human capacity of being KIND. Thank you so much for the first time experience! Some of the team members present at my visit: Anna Alex Apprentice (Izzy)

After having a negative experience with an eye doctor at one of the large chains, I asked my…read morefriends which optomitrist they would recommend in the Syracuse area. Krzyzak Eyecare was recommended more than anyone else, so I decided to give them a try, and I'm very happy that I did. It did take a few months to get in there initially, so if you are reading this and thinking about schedueling an appointment, plan accordingly. While I usually hate waiting, I considered this to be a good sign that people are happy here and that I was making a good choice. For my exam, I met with Dr. Michael Krzyzak, who I felt was very personable and did an excellent job explaining what he was doing and what the best options were for my situation. After the exam I met with the absolutely wonderful Alicia, who helped me pick out my new frames and was very thorough in making sure that she had the perfect measurements for my new progressive lenses. When someone knows what they are doing like she did, it adds a whole new level of value to buying your glasses in house, rather than online. And when I came back to pick up my new glasses, she made me feel like a VIP even though I am new to the practice. The whole experience was everything that I could have asked for and I'm so grateful to have found an eyecare team that I have complete confidence in and will now stick with.

I have been here twice. The first visit was with Dr Wells and the second with Michael Krzyzak. Both…read morevisits were a great experience. Both doctors took the time to explain things so that I understood my eyes, issues, etc... versus my prior eye doctor who would say, "you have astigmatism". With no further explanation. I appreciated the time spent with me and taken to confirm that I had no further questions. I did not feel rushed at any time. The optician who assisted with my contacts was also very nice and patient - if you haven't worn contacts, what a task learning to put them in and out! You've been warned! She was encouraging and never made me feel rushed. They've got a new patient to add to their roster and I would encourage anyone I know to go there too.

I was not happy with the doctor assigned to me. He couldn't figure out my prescription after many…read morevisits. I use torics xr for astigmatism and still seeing blurry from my right eye. Doctor has no people skills whatsoever!! He decided to keep my old prescription instead of figuring out a new one. Absurd!!! Not to mention I paid a lot of money to just have my prescription stay the same because he could not come up with a new one. Total waste of my time and money!! After all, I still had to go to a new doctor to get an accurate prescription for my eyes.

Very safe office. Great kind helpful.staff. Dr. Smith took his time and listened to my concerns…read moretaking his time to address all of them. Staff very helpful picking out glasses. They have a good variety of frames to choose from.

Have been going to Dr. Druger for many years and have had cataract surgery from him 13 years ago. I…read morenow have 20/20 vision and credit him. I am so pleased to live without glasses after wearing them all my life.

Dr. Drugar is fantastic as well as his office staff. All are very pleasant and caring. Highly…read morerecommend.