So, there are always reasons we can complain. But here is what I've experienced, and reasons not to…read morecomplain: * They are punctual. I don't wait in the lobby for an undue time. The nurse is prompt. It's easy to schedule an appointment. And the front desk personnel take care of payments and update information promptly. * They are collaborative. Dr. Alicia Blair and the nursing staff listen and work with you. * They are well networked. Dr. Blair has worked with many doctors in the area. * They have a good sense of humor and seem to care about each other's welfare.

I have been seeing Brittany Todd for many years now. I have seen a couple other doctors there as…read morewell on emergency basis. From front of house to back, this office is very friendly, courteous, considerate and compassionate. I have always been able to be squeezed in if I did not have an appointment and was very ill. Brittany listens to my every concern (give that woman a raise just for this ) and tries as many avenues to get to where I need to be, and I'm extremely appreciative of that. Especially nowadays, after the pandemic, it seems a lot is brushed off or pushed to the side. This place has never made me feel this way. If I need a specialist, I have a call from one usually within two weeks. I can't say enough great things about this business. Highly, highly recommend. We need more offices ran like this!

No complaints! They were the only office around that had an appointment that wasn't 3 months away!…read moreI arrived a few minutes early, checked in, and was called right away. Nurse was very pleasant and I met with the PA who was nice and professional. Got everything checked out that I needed and was in and out in about 40 minutes (including the time it took me to fill out paperwork).

This is the worst doctors office I have ever been to. I always have to wait a long time to see…read moreanyone, the staff is constantly changing, they never answer the phone, I have never met the Doctor, I just see a different NP every time I go. Very poor care and service. Do not go to this office, you will regret it!!

I went to this facility because all other Urgent Cares were closed at 9pm on a Saturday. They were…read morenice enough & was in & out in a good timeframe. But they misinformed me that they could not use a local on my laceration because it was on my finger & the capillaries are too small. So with stitches off the table, I opted for glue. I found it odd that they didn't try to push the sides of the cut together. So as the glue wore off, I had a large open gash. I used steri-strips (left over from a previous surgery) to close the wound. Today at another dr appt, I asked my surgeon about using a local on fingers & he said that is ridicules & he noted that they absolutely should have stitched it. It is gonna be a bad scar. Luckily its just on my finger. Altho my first response to them was positive, as the wound heals, I'm seeing a bad outcome now.

Very Professional & Efficient, I was impressed with how smooth the appointment went…read moreStrongly recommend

Bobby Lupkowski is a friend of mine and is an individual with a serious mental health disorder…read more These claims have been investigated and found to be false, and as a result there is an order of protection against him for making these false allegations. Please do not believe this nonsense, he IS in counselling and needs to continue with psychotherapy as there is still delusional issues going on.

I needed to find a new doctor quickly and was told they were accepting new patients. My medications…read morehad run out and could not be re-filled and I explained my urgency to them. I visited the office to schedule an appointment. I was given an application to fill out. I said I'm not applying for a job, I want to make an appointment. They said I needed to apply to become a new patient. I've never heard of anything like that nor has anyone else. I have excellent insurance and no serious medical issues. I completed their application and left. A few days later I received a call saying all of their doctors were NOT taking new patients. I told them I clearly stated my urgency when I stopped in and was told they were taking new patients. Now I find out that wasn't true and I wasted 4 days waiting. They CLEARLY don't care about people's well being. In visiting many other doctors in my area I found many are under the Family Care Medical Group. I visited 5 with similar bad results. I would not trust these insensitive, uncaring people with my healthcare.