This rehab facility is amazing! My pediatrist referred me for severe foot pain, not relieved with…read moreinjections and orthotics. After a an extensive review of my symptoms, Lynae and Nick felt my pain was nerve-related coming from my back. Exercises, reevaluation, and added exercise I'm pain-free. Discharged with a plan to keep me well I am back to doing the things I love. Golf, walking, exercising, and caring for my grandkids.

Great service! These folks know how to identify and treat an injury. Very accommodating in…read moreschedule. Great location, easy access to building and parking.

Excellent care, ty Shawn and staff. Very nice group here in Muskegon. Appreciate the help.read more

I have completed 2 rounds of physical therapy with Northern. All of their therapists involve you in…read morewhy each exercise was helpful to my recovery. They are so knowledgeable in how the body works and moves. They are easy to talk to and include fun conversation, questions and trivia questions. Their explanations of how to do each exercise are helpful They provide printed copies of each exercise to do at home. I feel supported and feel they care about each individual they treat. Their facility and equipment are up to date and they sanitize after each person uses it. They schedule your sessions when they work best for you. I highly recommend Northern Physical Therapy, soon to be Ivy Rehab to any patient. Thank you, Northern!

If I could give this facility a zero rating , that's exactly what I would do. I scheduled my…read moreappointment a week ago for a FCE, which they told me they did because I asked as soon as the person answered the phone. Only to get a call 25 minutes the day of my appointment as I'm arriving in Grand Haven from the owner stating that they don't do that test. He did apologize for the inconvenience, but 25 minutes before my appointment. Absolutely unacceptable. Gas is at a. all time high and you can't put a price on wasted time. He had the nerve to ask me was it for my job because they should be able to reimburse me. No it wasn't for my job but since your the owner and it was your employee that made the mistake you should be able to reimburse for my gas. He goes to state that the employee that scheduled the appointment has only been there for six months. Not my problem. Customer service at an all time low.

From the owner: One on one care, manual therapy, sports injuries, post-op, vertigo, TMJ, balance, headaches, fun…read morewelcoming environment.

Excellent! Doctors and staff treat me with respect and actually take interest in my health and…read morewellbeing. Unlike others, who just want to over treat me with more drugs and radiations. All my questions around medication, follow up were answered. I think their catholic identity makes them different and better.

June 14, 2018: The younger woman at the information desk on…read morethe first floor needs to be fired for her dismissive, snobbish attitude toward me. When I was leaving the place and she seen me but purposely ignored me, while telling the person behind me to have a nice day. I don't know if that is part of the job or if it's required to tell people to have a nice day as they're leaving, but she made it clear she wasn't going to say it to me. I thought it was discriminatory, unprofessional and disrespectful. This was somewhere around 3 p.m. - 4 p.m. today.