Full disclosure ... I did not get to use use the cleaning services offered here. This review is…read morebased on my experience with the business. I was renting a co-op sort of house where we all get two weeks in the summer and are responsible for arranging our own cleaning before we leave. The people who rent the weeks before us are both cheap ... and slobs. They 'semi' clean the house themselves to save money vs. hiring someone and do a poor job. So, we never trust them to clean well. This year, more than ever, we wanted a top to bottom cleaning of the house to ensure all was good from a pandemic perspective given the slobs that rent the weeks before us, so I did a little research and called Cape Cod Cleaning Collaborative because they seemed to have the most trustworthy reviews. I spoke to the owner who returned my message promptly and asked me several questions about my needs. She mentioned that unfortunately, she isn't taking new clients this season due to a reduced work force and also, they can't clean houses as a one-off. They will do a 'deep clean' of a house at the beginning of the season and then come in for 'touch ups' but don't really do the whole 'I have the house for this week and would like it cleaned when I arrive' type of thing. If you rent a house, the home owner would likely have to have this deep clean done at the beginning of the season and then schedule subsequent cleanings for when guests leave. This wasn't our situation. I see that some reviews get a little pissy about this protocol but I have to respect it because it means they do a great job, are thorough, and don't go through the motions. If I owned a house on Cape Cod, I'd certainly use no other company but this one to clean it based on this interaction. However, the owner was great about passing on the name of the company she uses to sanitize and clean carpets in the homes she deep-cleans when she heard of my concerns about covid. She sent an email to that company's owner referring me to his business and he ended up coming in and doing a fantastic job of sanitizing the house and carpets for a great price. She didn't have to make that referral for me and did not benefit from it financially ... she was just trying to be helpful. Another reason why I would choose this business over any other business on Cape Cod, if I owned a house. Based on our initial conversation, it seems like the business owner really takes into account the needs of the customer and doesn't cut corners. I passed her name along to the person who owns the house we all split weeks at during the summer and I can only hope he will call her to arrange for cleaning going forward vs. everyone doing their own thing. Like I said, even when things didn't work out in terms of doing business together, the owner went out of her way for us and we were grateful for that. If I do end up buying a house on Cape Cod one day, this is the only company I'd call to set up cleaning.

Have used them for the past four years, however no longer…read more They went from hourly billing to fixed billing per cleaning visit - but failed to communicate that - I didn't know it until I got the invoice! And - at the same time - they increased prices by over 30%. They have also become unreliable - the most recent cancellation was last week when they cancelled less than two hours before they were supposed to arrive. Switching to a company that cleans several of our neighbors houses - come highly recommended - and cost less!

most terrible service i ever had. 2 gierls came for 2 hours work. charge $150 . does not have…read morevacume cleaner . left all dust on and undert he carpet. i did call owner of this company . her name is lurdia. she did promise get back at the next day after 5 oclock she never did. on top of that she does not respond on my phone call for the last 2 days. please please please. do not use their service. terrible job and communication bunch of liers.

From the owner: Spotless cleaning is a owner operated local business we do have employees to provide fast and…read moregreat work and make our customers satisfied, we do commercial and residential cleaning including summer turn overs on Friday Saturday and Sunday and we clean from Ptwon all the way to Plymouth, we have great references customers that have been with us for 11 years since the business started in 2005 and still the same quality now that I provided when I started . We also do construction cleaning , one time cleaning, every week, every other, once a month, no job are to small or to big we do it all .

Great service on repairing my vacuum that was throwing dirt out the back. Fair pricing and vacuum…read moreis like brand new. I'll be back when I need a new one! Love family owned businesses!!

After the sale it's the service that counts. I cannot overstate how much they take this to heart…read more Even though my problem was the result of a faulty breaker and not the result of their installation they contacted my electrician and worked with them to resolve the problem. In addition, they lent me a vacuum the moment the problem arose. If only, everyone treated customers this way...

These guys were great. Came right on time. Service was outstanding. Highly recommend.read more

They came to clean our furniture. They really put alot of effort into making everything fresh and…read moreclean. Would recommend highly!

English speaking staff --…read more Cancellation on day of service was also inconvenient and costly as I had already been billed and had paid for the trial clean of a 20 by 15 studio for close to $200. My friends in New York, Boston, San Diego, Los Angeles, Santa Fe, San Francisco, El Centro, Paris, Madison, Maine and Utah find this unbelievable.

I've worked with several cleaners over the last 15 years on Cape Cod and, by far, Lucy's team is…read morethe best! We are with thrilled with their consistent attention to detail. For example, microwave cleaned to perfection, beds made impeccably, and glass glass candle hurricanes are cleaned. On top of that, the team is friendly and easy to work with. I fully recommend Lucy's Cleaning!

Before you commit to using Summers, be careful to reach an understanding on what work you want…read moreperformed and how much they will charge, preferably in writing. If you read some of the other reviews, you'll understand why. They charge $55/worker/hour, which comes to $165/hour for a crew of 3. They claim this is "roughly half" of what other companies of their caliber charge. I doubt it. After some debate, Chantelle wound up billing us 3 times what we paid when we last used Summers 5 years ago. Her crew arrived over 2 hours late. Chantelle said there was a mixup, as another client had the same first name. Yes, first name, not last name. On the plus side, her crew did a superb job. But, no, we won't be using them again.

The reason there are two stars and not one is because the actual cleaning was great. The cleaning…read morepeople were very sweet and did an amazing job - I do not want to take that away from them. The low rating is for being completely mislead on the quote. NOTE: THEY WILL BILL YOU PER PERSON PER HOUR. On the quote, they will outline the cost per hour but then will charge you PER PERSON PER HOUR. They will not note this on the quote or tell you in person when they come see your place. We will not be using this service again as we were not only completely mislead but there was no flexibility from management (Chantelle) due to their complete lack of information. One of us was in the house and noted the cleaning people were there for only 2 hours and yet they billed us for 7 hours. Even with a timestamped video log and us telling Chantelle that we were not told this information on the quote, she still insisted we pay the full amount. Beware. Quick Update- went to leave the same review on their Facebook page and conveniently got an error message when I responded "no" to "would you recommend this company?". Wish I checked Yelp before I booked them.

Clem and his team did an amazing job deep cleaning our house. Very easy to book and communicate…read morewith about services. They were incredibly thorough and exceeded our expectations. Pricing was very reasonable. I would highly recommend them and will definitely be using them again in the future.

Service was timely.Floors looked great. Overall great job of cleaning. Polite, friendly. Would…read morerecommend.

After speaking with Jason, my wife and I decided to go through Hart Cleaning. At the beginning of…read morethis years rental season, we were hit with a 450.00 cleaning fee for a 1000 sqft condo, the rental turnovers were 275.00 which is outrageous. After paying 275.00 for a cleaning we came in the condo only to find the granite counters were filthy from the previous renters as well as food crumbs in the kitchen area during COVID. I had spoken with Sasha about dissatisfaction with the service which went on deaf ears. If you're renting in the New Seabury MA area do yourself a favor and shop around.

stay away !! for away !! showed up one hour late late to clean my condo last month. all five hart…read morecleaning services workers were stoned. all smelled of weed and stumbled out of the van. even the owner jason hart. all had on belt but do know how to use it. pants half way down there butts. at this point i had seen enough and cleaned the condo myself. come to find out this the crew running drugs out of bayberry motel in harwich port