We have been with Imperial since 2014 and have had nothing but great experiences. Great family-run business where you can talk to real people, not some distant call center. Our lawn has never looked better and the guys are very respectful on our property when they come out. Highly recommended read more

Canceled my lawn service without calling. I tried to to explain what happened but did not want here it . Was very rude and unreliable.

Started with Imperial around 2 years ago and my lawn has never looked better! With following their expert technician's recommendations and following their treatment plan, I have the best looking Bermuda and Fescue in my neighborhood. Their office admins are well educated and super helpful! read more

Imperial Lawns - Lawn Services Near Me - Edmond, Oklahoma

The reason for this one star review is because of the lack of communication and professionalism. We have been with this company from the beginning of the year and to be honest, the services they provide aint worth the money. You can save your money and do it on your own or another company that will be more on top of your lawn. What I mean by this is, that the "program plan" they announce in their website does NOT get followed. We have had only one fertilizer and one Pre-emergent put on our lawn after 5 months, according to their plan, I should've already had 3-4 services done. Not only that, don't expect to know when they are coming, they just send a message a day before when they decide they will be going to your yard. If you were to ask, what time of the month, they cannot give you a straight answer just 2 weeks out. We asked for aeration in March, they said, " we will come April" which was fine, but what made this not ok, is we are in May and not a peep of that service that we asked for. If you are looking for a company that will be doing lawn work every month this ain't it, its not consistent. However, if you are looking for a company that comes and throws a bit of fertilizer and weed prevention a few times a year, this is it. Also, one last thing, the attitude when answering the phone needs a bit of work, maybe because it was early in the morning and they were tired and running 30min late. read more

I've been with Imperial Lawns for an entire year now, and I can't be happier with their services! Love the technicians and love the ladies in the office! 10/10 would recommend to everyone. read more

We were referred by our neighbors for weed & grass fertilizer. Unfortunately, the team sprayed over and killed more than $300 worth of premium soil & ornamental grasses, staining our raised bed in the process with the dye they used. These grasses had been established and matured to provide border around our raised bed. Every single grass around the border outside of their spray zone continue to thrive with no damage. We called and talked with Jennifer, who asked for photos which we provided. We were told they would contact "their people" at the extension office & never heard from them again. After waiting the first week, I contacted SWAFL to come out and test the area. Their test results revealed both the grasses and soil had been contaminated by herbicide from two specific chemicals - both of which used by Imperial Lawns. Today, I finally called them back to explain that we still had no word back from them, we didn't feel that they were taking our concerns seriously & that we were cancelling our contract with them. The person taking my call sent my call to Jennifer who said they were too busy this time of year to call me back. She explained that "their contact" took one look at the picture and said they died from a freeze despite the fact that the other grasses outside the spray zone clearly showed thriving grasses. I explained that we had test results proving that they killed the grass & contaminated the soil & how much money this cost us. She wasn't even interested in seeing the test results or rectifying the hundreds of dollars worth of damage done. To be dismissed with no follow-up or effort to salvage the relationship, we have opted to leave this review. read more

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This is a great company for lawn care. I'll for sure have them out again for all my lawn care needs.

Absolutely an amazing company. I use them not only for my pets house but all my rentals. They fertilize, spray for weeds and apply the appropriate chemicals to ma'am my Laayoune the greenest in my neighborhood. It also help my rental stay full and desirable because of how nice it helps the curb appeal. Highly recommend! read more

Called and asked for a quote, gave address and phone number, was informed by Jennifer , she or another lady would calll me back to give quote. Its been several days now. It's winter, business is slow, this is why imperial lawns customer service is terrible, and has bad ratings, imperial lawns does not stand behind anything they say ! read more

I called 3 weeks ago. No reply. I call again today literally trying every single extension and not one human being picked up the phone. Inexcusable read more

I've paid nearly $200 for fertilizer and weed control this year and my lawn looks awful. Not sure of they are using cheap product or skimping, but I'm done! read more

If your looking to have a beautiful yard Imperial Lawn will not disappoint! Their service is impeccable! This company takes all the worry away of wondering what to do to have a pretty yard! Thank you for year after year of great service and having a beautiful yard! read more