So good. Make the switch from ADT and don't look back. Ethical, efficient and communicative company…read morewith excellent service and pricing. Love Vintech!

Company - As anyone is these days, my condo association is…read morevery cost-conscious. We received several bids for the work we needed and Vintech was able to beat them by far. They were really willing to help us and achieved a lot of savings even with upgraded products. Vincent and Blanca have been very attentive and easy to work with. Vincent was even willing and able to retrofit some of our older cameras with newer wiring so we're set for future upgrades. Workmanship - Initially I was very concerned with getting a new security system because of all the added wires and equipment peaking out from all areas, but the techs that installed our system did an amazing job at hiding everything. I can't imagine what all goes into stringing these cables through ceilings entails, and it all happened so fast, they basically started one day and 5 cameras appeared on walls/ceilings/stair bays the next day. Product - Of course after great prices and excellent workmanship, there had to be something skimped somewhere like the DVR/cameras, but they didn't! Cameras have an ultra wide angle with excellent color and sharpness. This is from the experience with previous Sony system that we were using that was a bit older, but also high quality from ADT - the pictures look great and the DVR is very easy and fast to work with. Everything from our interactions with Vintech to the final product up and running have been met with great value. I highly recommend them!

DO NOT COME TO THIS ESTABLISHMENT! -- I am highly…read moredissatisfied with the customer service and lack of professionalism by an employee PERRY. To begin with, I was misinformed of their return and refund policy. I was told by another employee that you could return any item within thirty days. I visited the store early in the month and called to inquire about my return. I only opened one product I purchased and could not even figure out how to use it ..the other item was brand new not opened at all. On multiple phone calls Perry claimed there were no refunds or returns at all. I immediately went to their company website and saw otherwise. It stated that you indeed could return within a 15 day window. My return/refund was within those days. He then asked me to come into the store to speak with him regarding this matter- I drove all the way just for his co workers to tell me he had just left. Perry was condescending and ignorant on our phone calls. He huffed when I asked why couldn't at least get a refund on the unopened item that was 100$. His words were - 100 dollars is a lot of money to you? As he huffed mockingly and condescendingly when I mentioned the reason for my return- a teacher who made little pay on top of managing other unexpected life events. Perry needs a customer service 101 course . I will never step foot in that store and will continue to tell everyone never to do the same. Honestly disgusted by their lack of professionalism. I can only imagine how many other customers he has done this to.

Their techs stole my tools when servicing my camera system. The service call was to repair 1…read morecamera and help me unlock my NVR so I can access the content. The tech took 9 hours to run 1 80' line and get 1 camera repaired. Then at the end of the day, it was almost 8p on Friday night. The job took so long he didn't have time to help me with the NVR portion of the service call. However, he did manage to steal my Milwaukee Drill set with 2 drills, a set of bits, and a staple gun. This set was brand new, and I only used it on 1 job. When I called to discuss the issue with them. The tech that serviced my location originally answered the phone. He admitted to accidentally taking my drill set. He stated that his set is also Milwaukee and that it was an honest mistake. He also told me that he would drop off the item the next day. 2 weeks go by, and I contact the office again. And this time someone else answers the phone. He states that this is not possible and that we did not lose the drill in that fashion. I asked for him to check on it, and he told me that he would let me know. That was over a month ago now. This criminal outfit made a point to not repair my system so I can review the camera footage. This is so they can conceal the fact that they stole my tools. Moral of the story here is: Don't let a thief onto your property.

I asked Autosonics to install a retro-fit radio and screen…read moreon a 2012 Fiat 500C drop top. Look no further. These are your guys. Knowledge and taking care of the customer is front and center. You be the judge:

Finally bought a new car after the disaster these scumbags did to my car. They even shorted out the…read moreturn signal sound. I forgot what that sounded like. The owner is a loser who won't stand by his product if you happen to review his business.

Keri kept constant communication throughout the scheduling / repair process. Keri gave a great…read moreprice compared to other competitors. After successfully repairing the TV, they mounted the TV free of charged and help with hiding the wirings. This TV is 85" and weights 100 pounds. I was expecting them to leave after fixing the TV, but they stayed until they verified: 1) TV update is completed and successful 2) tested sound of exterior/internal speakers 3) helped me configured my Google Home integration on my phone 4) tested a few streaming apps for video/audio. In addition, they gave recommendations about the current mounting brackets. Even after I left, I found an issue with a couple of apps. They debugged through texting and eventually found a solution that rectified the issue. They are experts in the field, they are willing to help/educate, and they will ensure 100% support until customer satisfaction. Highly recommended!

Great experience with installing new camera for the house. Reasonable pricing for what I needed.read more

This place was the cheapest around my area, they were very nice, I called a few times to get an…read moreestimate for my cracked windshield, they were consistent with the price when other places kept fluctuating. I was in and out, I waited about a month to submit this review just to be sure there were no leaks or issues! Definitely keeping them in my rolodex!! Great service!

The only reason everyone else gives this place 5 or 4 stars is because they are cheap, fast, and…read morethirsty. If you like your car, want it to look good as good as it can then this place is not the tint shop for you. They slab it on and say thank you ma'am....but dont care if you like it or not. I had to pay for it before even looking at it....why? Because they know they did a poor job. The tints are cheaper material and shoddy technicians that cut and slap that cheap arse tints on hate their job. You are basically throwing 165$ for them to scam you because once they are on they wont take them off! * in response to the manager, the paper says up to three weeks and you never offer up any other tint products to install, not to me or any of the 3 other ppl that stop by. Be honest. oh wait.... your business doesnt know how. Look 3 weeks later still bubbles! They say there is a warranty but won't replace or redo shoddy install. It's not really the product that sucks it's the crappy slab job they call tinting with air bubbles, and poorly cut shape. There is about a 2 mm space between the tips of tint and the outline of my window. It is very noticeable when rolled down. Not to mention all the air bubbles and imperfections that will not go away...dispute their "little piece of paper" Just cough up the extra 100$ if you want to do it right.

I've been a customer of Verizon Wireless for over 10 years, and recently decided to start my…read morebusiness services with them. Unfortunately, this experience has made me seriously question that decision. I went To store to replace a stolen IPad. I visited the store at 1100 S Canal St in Chicago on Sunday and was initially told my claim was still processing. I understood and waited until Monday. On Monday, I confirmed with Verizon customer service that the credit for the replacement iPad had been applied, and the representative also sent me an email confirming that the credit was back on my account. I even called the store ahead of time to make sure the iPad was in stock, and I was told that it was. When I arrived, I spoke with a representative named Alonzo. While explaining my situation, the manager, Dianna, came over, did not say much or introduce herself, and began going through the Alonzo's tablet device. She then asked me to explain everything again. I gave her an explanation and even let her see confirmation email, she walked away without giving any clear direction and went to back room of the store. A few minutes later, Alonzo left and went to the back. He came back a few minutes and told me the iPad was no longer available. This didn't make sense since I had just confirmed it was in stock. When I asked for help finding another location or calling another store, I was basically told to figure it out myself. At that point, something felt off. I had a friend call the store while I was still there, and they were told by another employee, Xavier, that the iPad was actually still available. That was extremely frustrating and made me feel like I was being given the runaround. When I brought this up to the manager, she changed her explanation and told me I needed to call Verizon again before anything could be done, then walked away to help other customers while I was left sitting there trying to fix the issue on my own. In the end, I had to resolve everything myself with little to no support from the store staff. The lack of communication, professionalism, and consistency was disappointing. After being a loyal customer for so long, this experience left a bad impression. I expected much better, especially as someone bringing business to Verizon.

This review is for JASMINE!! She is incredible. I had to return my router and I was in and out…read morewithin fifteen minutes?!? She was so helpful, kind, professional, and efficient thank you Jasmine!

Excellent company overall for smart access systems (using Salto locks), intercoms (Butterfly MX),…read moreand security camera systems. Technicians are very responsive, knowledgable, and very easy to work with. Great company!

Very fair pricing. fast service and very responsive techs. our access control was completely…read morereplaced and our tenants are very happy having key fobs or phone app capabilities

Highly recommend this location. After I briefly left Verizon for Xfinity, and decided to return due…read moreto many technical issues, I worked with Casey at this location to get my account re-activated. There were a number of technical complexities in getting my phones working again, but Casey very patiently worked with me and the Verizon tech teams to get everything sorted out, then helped me find the best options for my account services.

First of all, they need to update their hours on here, and also the Verizon site. I'm not one of…read morethose jerks who show up just before close intentionally. But the hours were wrong. I came at 5:48, and they could easily have completed what I came for - I prepaid hotspot SIM card, within those 12 minutes. But he just gave me the thousand yard stare behind his desk, clearly giving zero Fs. If I could give zero stars, or infinite negative ones, I would. The sign says, "If you have found this store closed during scheduled business hours, please contact our home office for assistance. 1-888-271-3677." Dang right I called it.