We used In Style for a surprise birthday party. The driver, also the owner, showed up perfectly on time. Was very accommodating to our requests for stops and tour. The limo we were in had a mechanical malfunction and he had a replacement limo there in perfect time to continue our tour without a hitch. Easy to book and easy to work with. Will definitely use them the next time we need a ride in style! read more

This business was hired to take a party of 16 from a residence, to a bar to surprise a person celebrating a birthday, out to dinner, back to the original residence, and then each party goer home as they wanted. If we wouldn't have called, we would never have gotten anyone to pick us up. They gave us an excuse that the driver never showed up. They never picked up the 16 people at the original residence causing everyone to drive to the bar and leave vehicles in parking lots over night. We made it to dinner while the driver texted the whole time on icy interstate roads and then were told another vehicle would pick us up. We were picked up and taken on a loop down Main Street as advertising and then back to the original residence. We were then told they weren't coming back to give rides home. So 16 people stuck at the residence without vehicles and have been drinking. Did convince them to come back and when we called to pick up at the original number, the man was annoyed and kept saying call your driver. We didn't have the driver's number. So after 3 phone calls and a text the man finally gave us the driver's number. He showed up 30 minutes later and said this was the only pick up he was making and he wouldn't be back. The absolute worst communication from a "business" we have received in a long time. Some shallow apologies made at the beginning about being late but never a gesture of discount or anything to make up for their mistake. In a customer service based industry, this should have been done. I will never use again or recommend to anyone I know. read more