I had a frustrating experience after purchasing a snare stand from Guitar Center. It broke after…read moreonly four months of use. When I first tried to return it, I was told to contact the manufacturer since it was still covered under the one-year warranty. Unfortunately, I called the manufacturer's number repeatedly for nearly two months and was never able to get through to anyone. I visited several Guitar Center locations looking for help, but I kept getting the runaround. Thankfully, I eventually went to the City of Industry Guitar Center and met Vince, the Sales Manager. Vince immediately took ownership of the situation, listened to my concerns, and provided outstanding customer service. He exchanged my broken snare stand for a new one and resolved an issue that had been dragging on for months. Vince turned a very frustrating experience into a positive one. His professionalism, willingness to help, and commitment to customer satisfaction truly stood out. Guitar Center is fortunate to have an employee like Vince, and I hope he receives the recognition he deserves. Thank you, Vince, for going above and beyond!

Every time I go into this location a guy named Ricky is always very nice and helps me with all my…read moremusical needs this weekend I had a DJ gig in Palm Desert Was in and out within 15 minutes of renting speakers and stands.... This location is great lowkey spot Thanks again Ricky

The men who moved my piano were very professional. They took their time to make sure there was no…read moredamage to houses or the piano. I was missing a couple of bolts in the legs, and they were able to help me. They recommended Vladimir to tune my piano. He also did a thoroughly professional job. I am excited to practice again.

Had a great experience with tuning and cleaning services!…read more Pricing was very reasonable at $250 combined. Vladimir was very good with communication upfront, and really friendly and competent. Originally had planned for tuning only, but he showed us some unexpected clean up needs and got to work on both. He's also a good pianist, so we got a little show at the end when he showed us how well tuned our piano was!

My daughter has taken lessons here for several years, starting with piano, and we've had mostly…read moregreat experiences with the teachers. When one teacher wasn't the right fit, the staff was flexible and supportive in helping us make a change. The director and front desk are thoughtful, accommodating, and always focused on what's best for the students. Recently, my daughter switched to cello and absolutely loves it--her teacher, Jasper, is genuine, respectful, and makes learning the cello feel relaxed despite its challenges. Recitals are fun, and we're so happy with the program and its affordability that we plan to enroll our other kids in piano group lessons for music theory. We'll update this review then!

We signed up through the city recreation program. It was advertised as Introduction to Piano. It…read morereally should be Introduction to musical instruments since other instruments were introduced. I felt mislead, but my daughter ended up enjoying it. She really wanted to play the piano so we continued to take the classes. The way they teach piano is by scales, Solfège. The monthly tuition at the moment is $137 per month for 1 hour lesson once a week. They take zelle, card, or cash. The classes are pretty big in my opinion. Maybe 10 kids per class. I think it's way too big. Especially with little kids. Should be 5 kids per class or maybe 4. I say that cause I can see the instructors are trying to keep it together when the littles get out of order. One of them rebuked my 6 year old child for touching some instrument. I couldn't see what she was doing, so I didn't say anything. It was quite embarrassing. I'm the parent I could have taken my kid out to speak to her and tell her not to touch anything and spared her the embarrassing rebuke in front of the whole class, but anyways. There is another music school in Walnut that teaches piano by letters. Might be a good choice for a kid that wants to learn piano seriously. It's called Tchaikovsky school of music. The price is reasonable for 30 min private lesson depending on what level of instructor you choose. Which is better for little kids cause it's shorter. They'll also work with you if you need reschedule, and wont charge for days the instructor is on vacation. Music N Smart is a decent music school, but it's only 1 out of several you can choose from. They wont work with you if you need to reschedule and will still charge full price if they are on vacation.

D and J company was very careful and respectful of moving a family heirloom, our 150+ year grand…read morePiano. They were also supportive to help us navigate this very emotional time for our family.

My nephews have recently been taking piano lessons and asked my mother if they could have our…read morepiano. My mom told them they had to ask their auntie if it would be okay, in which I did say yes and told my brother that he will have to find a moving company to help move it to his house if he wants it (had no idea that there were piano movers). My brother ended up finding D & J Piano Movers, who are right out of Azusa. My brother called them on a Wednesday night and they gave him a quote right away (it cost $200 to move the piano about 8- 10 miles away from my house). D & J Piano Movers was great because they did let us know that they would be able to pick up the piano this past Monday (it would have been earlier but my schedule didn't work to be where I would be at home during designated times). On Thursday, they let my brother know that they would come on Monday between 9- 11 am. They called on Monday morning to let us know that they be arriving in about 15 minutes. They parked on the curb by our house around 8:50 am and got ready to start moving the piano out of our living room. The process was smooth and easy. I also asked them to take a box to my brother's house that held all the sheet music and music books. Overall, it was a good and positive experience and appreciate that D & J Piano Movers was able to give us a time frame to when they would arrive. And also give us a call when they were going to be on their way. And I am glad that our family piano can go on to the next generation to be used and hopefully just as loved as I had in my childhood.