I will NEVER return to this Spa. It doesn't even deserve a star. Took my husband there for…read moreFather's day for foot massage that included a 10 mins soak. Our feet soak in plain water for 25 mins! They kept talking in like my husband and I were not there. It's Father's Day. Wanted him to relax. Cell phone keep ranging. Lights stayed on 15-18 mins while our feet were still soaking in water. Asked for money before they even started anything. Phone still ringing. My husband had to ask them to turn ringer off and of course they had no idea what he was saying. When they asked for money they could understand us bout after that they couldnt! Right! Right! She takes my feet out of water finally and puts my legs on chair without towel or anything. When they start doing foot massages ( now remember its support to be relaxing) they start talking. WTW is going on Why???? I have to ask them to stop talking because (which I would think they knew and of course they did) its supposed to be relaxing. This was the WORST experience I've EVER had before!! I will NEVER Recommend or come here again. I would complain to management but I'm sure they would not understand! Oh by the way the 60 mins foot massage turned into a 30 minute Upsetting Experience!!

Since it has changed owners. This place is terrible. I've come twice so far. Once at 8pm no lights…read moreno nada. This time I called first. Girl says ok. I come lights are off. Stay away!

Just what I was looking for . I travel a lot and need to treat myself to touch therapy manual…read morehealing. I love this place and will visit anytime I am in Toronto !!!

I give a big fat ZERO. I bought 2 services on Groupon made appointment. When making appointment…read moreperson was very short with me and rude. Went to appointment no one was there called phone went straight to voicemail. Tried to call the next few days phone straight to voicemail. Left messages no returned calls. DON'T WAIST YOUR TIME OR MONEY!!!!!!

I have been going to Ling on and off for years and she always delivers the best massage experience…read more Highly recommend

Had the pleasure of booking an appointment with Ling and she is amazing. Great massage therapist…read moreand such a lovely person. Not sure I will go anywhere else but here!

Have been going to Cyndie now for over a year. She has helped with my sciatica pain. She is…read moreprofessional and efficient. Has a great personality. I appreciate that she is not part of a chain. Her service is unique. I enjoy the ambiance of going back to a slower, quieter time. I don't just get a message, but a respite from the hustle bustle of today!

I have had multiple problems form back, legs, etc. and Cyndie has always been able to help! Most…read morerecently I have been having migraines for over a month now. Been to regular doctor and neurologist. NO one was able to help me except for pain pills. Since Cyndie has helped me so much in the past I decided to go to her. She finds out where you are hurting looks at her medial chart then starts working on my shoulder ( not my neck or head) I few minutes later NO headache. And so far headache free for the first time in a month! If you want a relaxing massage she can do that too but honestly I think she is better than a doctor if you are in pain.

My husband booked this through ClassPass. We went on a Sunday afternoon. We parked in the garage…read moreadjacent to the building. Parking cost us $11. Since the building was closed, I couldn't ask if they validate parking. We rung the doorbell, and an individual answered. My husband was supposed to have completed a few steps prior to arrival, but the woman said she could walk us through the process. Once upstairs, the bathroom adjacent to Zero Gravity's door was being fixed/installed, so I had to get over a few things to get to the doorway. Once there, we called and were buzzed in the room. Inside the room was plenty of sanitizing wipes. We wiped down the massage chairs, and opted for the woman to guide us through the process. We could have followed the tablet prompts as opposed to being guided by a live person. I wasn't sure if I would enjoy this experience as I was uncertain if I had followed the instructions correctly. I wasn't sure worried that my position and stance may not have been correct. I made small adjustments here and there, and by the last 20 minutes, I was relaxed. I do wish they had a handwashing sink inside to use after wiping down. Hand sanitizer would be good too. There's at least one camera in the room. Location and having to pay for parking are a drawback. I wonder if there's staff there to help guide patrons during regular business hours. I would try it again.

A wonderful, upscale yet affordable experience! Easily accessible, private and provides a quality…read moremassage.