Not only is Jennifer incredibly knowledgeable and takes the time to explains things so the average…read moreperson can understand but she has an amazing positive personality! In 1 hour I went from being afraid of what I had got myself into to being totally confident. She is the BEST!

From the owner: We pride ourselves in personal service and ensuring each client is managed with their unique…read morefinancial situation in mind. We know that finances can be scary and complicated. Our mission is to take the fear and confusion out of finances for everyone. We want to make your finances make cents.

Absolutely terrible service at a very high price. I went…read morethere early March. They where all booked up and couldn't see me with out an appointment (that is very understandable. no complaints there) So I decided to use the drop off service. I was told that it should be available by Wednesday. I called them Saturday to see if I could pick it up. I was told someone would call me back. About 30 min later I just went there to see why. I was told someone was working on them now. I asked why it isn't done. It has been 8 days. I want to know why I has been 8 days. Why there was a hold up without a phone call and what discounts I can expect to get. I was told the lady working on them is with someone now (which is odd because I was also told she was working on my taxes right now) I was also told she had 2 appointments and can call me around 11. (When I'm sleeping as I work midnights) I asked for my stuff back so I can go somewhere else. She said she was with a client so I started to walk toward her office to get my forms back myself when she finally interrupted the session to get my stuff so I can leave. I really needed to get this out of the way. I wanted to have this done so as well as planning to pay for it out of this check. This really put a major change in my schedule as well as a major headache. I suggest if your willing to pay $70-$90 just to have someone simply e-file your taxes, practically anyone else would be better. I know I sound bitchy but these are supper high fees they charge for there services. I expect value for my dollar. I'm paying for convenience here. Imagine if you performed this way for your boss. I know at my work they would be all over me.

From the owner: Looking for income tax services in St Thomas, ON? Visit H&R Block and get what's yours. We make it…read moreour mission to ensure you get the most out of your return. Sit down with a Tax Expert or simply drop off your paperwork--either way, you're in great hands.

If you have basic tax return they are OK. For anything else run the other way. Estate and trust…read moretaxes are only done by one person and it takes FOREVER, even had to call CRA myself to get the proper procedure to file an adjustment. When they explained by spouse's return this time got everything wrong and got very rude when I pointed this out.

Run far away. This place is good if you have simple basic taxes of just a single T4. If you have…read moreemployment or investment expenses. Try any other place. Dragged my file along then cancelled due to being too busy to deal with. Reccomended literally anyone else

Excellent service for a past 14 years...Absolutely professional and friendly staff... Would…read morerecommend your services to anyone... Oliver Nikolic