This is a low class place, if you can find better, please do. The doctor don't care. The therapists are always late and rush your session. The women behind the counter could care less. They have their favorite patients and are mean and cold to patients who don't kiss their behind. Becky is the worse "B" there. She's vile as she looks; rude, condescending, has a bad attitude. She's a true "Becky." She acts like it's a bother if you ask her anything. It's your job! She'll bully you that you can't see the doctor, if you don't schedule things when she says. I know the law, before you dismiss anyone, you have to give last prescriptions. These people just there for a job and money. They don't care about mental health patients that are suffering, they have no empathy. I will be reporting this place and everyone in there. They think they can't be reported because it's a private place, but there are people that investigates even private, independently owned places. They keep the door locked now, you have to call to get in, I see why, they've been threaten. Maybe they'll lose some weight going back and forth. They can keep the door locked, but they got to come out and go home alone, watch how you treat people! read more

If I could rate ZERO stars, I would!!! I made an appointment with Cindy Landcaster for my 12 year old daughter who is struggling with some depression. I was told it would be a virtual appointment. I was never sent a link to join the virtual appoint so I called the office the morning of her appointment and they assured me I would receive one. I never did. The appointment time came and went. I received a phone call on my cell phone two times, 25 minutes after my appointment time from a very rude lady. She first questioned me why I didn't answer the first time she called and why my voicemail was full. "What's up with that?" she stated. Really? When I asked if she was Cindy, she VERY curtly said, "no. Cindy had a personal family issue. What can I help you with?" First of all, I have NO IDEA who this lady was and Secondly, I had already given this information over the phone when I made the appointment. It made me VERY uneasy so I said, I will call the office to reschedule or find somewhere else to go. The rude lady said, "FINE". She didn't even know my daughters name or who she was attempting to "help". When I tried to explain, she became even more indignant and attempted to talk down to me. This was the most UNPROFESSIONAL experience I have ever had!!!! My daughter was even more upset because she was at the point where she REALLY needed to talk to someone. She still does. Now, she has to wait until we can get another appointment somewhere. This place calls themselves a "Behavioral Health Group" What a joke! All they did was make my child feel worse! Thanks for NOTHING! PLEASE DO NOT take your children to this heartless place! read more