Danny and crew were very good with their communication and their work. Mold man was working hard all day and did a fantastic job in the crawl space and the attic. Very satisfied with a job well done. Just bought a house with mold in the attic and crawl space. I thought their price was very reasonable. Mary in Franklin Township read more

Julio, Douglas, Nathan, Tommy & Shane did an amazing job on our house they're professional, on time, clean and pay attention to detail. They do not slack off at all and get the job done right. So glad these were they guys coming in they are a good representation on this company and it's standards! read more

I bought a new home and during the inspection there was a finding of mold in the crawlspace and the attic. There was some initial miscommunication on the dates they were coming out. However, once that was figured out the team was on time and got the mold knocked out quickly. Dan the mold dog was an absolute professional and him and his team members saved me a lot of worry. read more

We have now used Indiana Residential for 2 significant home repairs. The kitchen ceiling repair was amazing. A large section of dry wall had to be replaced, retextured, and painted. It looks perfect. Ignacio worked efficiently with minimal interruption to our daily routines. The roof repair eliminated our leak. Over the course of these two jobs, we dealt with many members of the Indiana Residential team. Without exception, employees including Chris W, Elyse, and Rachel were courteous, professional, and responsive to our needs. We will continue to call on them for home repairs. read more

We have been waiting for them to call us for over a month. We have reach out 3 times . Was told guy for the jib will call you and he never does. read more

We were buying a house that had a long list of inspection repairs that needed to be done. We collected quotes from all over Indy. Indiana Residential wasn't the cheapest but they weren't the most expensive (by far) and they were the only ones who listed in detail all the work to be done (roofing repairs and crawl space mold remediation). Scheduling was a breeze and they were super easy to get a hold of with questions. The work itself was done well and the man working on the crawl was exceptional (he cleaned the snow off my car for me!). We were super impressed. read more

We hired Indiana Residential when we bought our new home as there were a multitude of different repairs that we needed done (plumbing, electrical, drywall work, gutters, misc repairs). They were easy to interact with, most of our communication was via email. The estimate they provided was the final bill (no surprise costs or fees). Additionally, the employees that perform their services are friendly, respectful, and followed all COVID guidelines. We are actually having IR return to our home to complete more work on our fireplace mantle. We would recommend Indiana Residential to anyone looking for a variety of home services/repair at an affordable rate. read more

Mike, Kelly, and their team helped me with the repairs on my town house downtown Indianapolis in Lockerbie during the sales process. They assisted with mold repairs, a new water heater, and 12 new windows. In addition to some small plumbing repairs and painting. The work was completed on time and was totally seamless for me, as I do not live there anymore. One phone call and they took care of everything, it saved me a flight up to Indy! They did a great great job and I would highly recommend them to anyone. 5+ Stars! read more

We used Indiana Residential during our real estate transaction for needed repairs. The project ran much longer than we were told it would and the work wasn't of the quality we expected. Once complete we had an opportunity to review the estimates for other companies for the exact work we had completed- only to find out after the fact Indiana Residential was much higher priced. Some repairs were 60-70% higher while most averaged 45-50%. This would have saved us a considerable amount of money on the sale of our home.. I'm certain the project would have been completed with much more satisfaction- as I don't see how things could have been any worse than that of Indiana Residential. Recommend exploring other options and definetly compare estimates with others in the same trade. read more

I was told to use this company by my Realtor; we needed to get an estimate on an inspection report. We also wanted to have this company address some of the repairs, but at this point I'm not sure anyone even works there. I had called their business number on Friday and they did not respond or return my call. I emailed them on Friday too and did not receive so much as a receipt email. In this economy when someone is trying to GIVE you their business, you should at least have the courtesy of responding with a quick, "We will be in touch, thank you." In this business, decisions are made quickly and negotiations often rely on speed of communication. Indiana Residential fails miserably in this regard and should pursue a different sector. read more

Difficult to deal with..WAY OVER PRICED when price compared with 3 other companies in same trade. Owners and staff act like they are too good to help us with our problem- DO YOURSELF A FAVOR AND CALL ANYONE ELSE!! read more

Probably one of the most disappointing contractor services I have ever experienced. In theory, this idea is actually quite novel. Unfortunately Indiana residential has not mastered the process, the execution, or the customer service. So, this is how it works. Most of the time Indy residential is contracted out by realtors who have work that needs to be done prior to closing on a home for their buyers. Indy residential comes out, gives them a quote and completes the work before closing. They also do contract work based on your needs if you call them and they will come out and give you a quote for the work. I've had a chance to experience both. First,my realtor told me how great the service was, so we contracted them to do some work before the closing on my new home. About 80% of the work was done correctly, the other 20% was either left undone, even though I paid for it, or done incorrectly. Fast forward to this year, and only a few months later, that the caulk and seal on my shingles that they were supposed to take care of are now falling apart again. I called Chris at Indy residential to come out and take a look, and they basically said that they could see on the work order that caulk was used, but have no record of what was actually done so basically I have no proof that it wasn't done correctly, and that they can't warrantee the work after the winter time. So, now I am out not only my money (they did refund a small portion-but not enough to cover the inadequate repair) and lucky me, I have to pay to have it redone The right way. Next, we had some issues with a broken pipe. We have them come out a couple of times to give us an estimate. They came out and then sent us a quote that didn't encompass the work I needed and was totally different than when I ask for, so I asked him to come back out again. This finally happened to weeks later, and then I never ended up getting another estimate. Apparently my job wasn't big enough, or they are too busy. In this day and age, this process should not be so hard, workmanship should be right, and customer service should be a priority. I found none of these things through with Indiana residential. Unfortunately I will not be using their services, and if your realtor asks you to use the service, I would think hard and long before you do. Getting the work completed quickly is not always the best thing. Unfortunately I learned that the hard way. read more

I have used Big Frog Plumbing for two jobs. They where fantastic! Quick and clean. Very affordable. They even told me I didn't need some things to save me money! I highly recommend using them for you next plumbing job!! read more

We recently bought a home in Avon, IN - during the real estate transaction, we ordered an inspection that revealed a number of age and weather related repair issues such as loose rooftop shingles, rotten fiberboard trim, leaking windows, broken outside electrical outlets, interior water damage, and other issues - after contacting Indiana Residential and receiving an acceptable quote we were advised to wait for a few weeks until the weather warms up in order to make outside repairs more lasting - over the past few days Indiana Residential dispatched 4 repair technicians - each day they were on time, worked all day, took only a short break for lunch, they kept every work area well protected, and after each project was finished, they cleaned the area as if it was a hospital operating room, each project was executed flawlessly - the quality of their work is beyond approach - we couldn't be happier and I would, without hesitation, recommend Indiana Residential to friends, family and neighbors - We are very impressed !!! read more

Indiana Residential did some work for us when we moved into our Brownsburg home in 2015. Fast-forward to 2 and a half years later, when we are moving again, we find out that they had previously installed a sump pump as requested, but never installed an outlet or plugged it in, so we've just had a cold sump pump sitting in water that whole time. When I reached out to them, they seemed reluctant to remedy the problem, but sent someone out a couple days later. When they discovered that they had in fact not finished the job, they did so at no cost (as expected). A few weeks later, a buyer's inspection finds that there are temporary bottle jacks in the crawl supporting the center beam on non-level ground. Asked them to evaluate whether this was procedure or a mistake and whether the presence of the jacks indicated a worse condition that anticipated. They said the jacks were supposed to be taken out, but were confident that they would have no issue removing them as they had not been intended to stay past the work date (and therefore serve no purpose other than allowing contractors to install shims). They come to remove the jacks and decide that, even though they aren't structural engineers, as they keep telling me, that the jacks (remember, a temporary, not-up-to-code solution) should probably stay put. Overall, the work done and expertise were mediocre, the customer service was sub-par, and my overall satisfaction has continued to decline in dealing with them. Not worth the price. read more