My AC stopped working so I gave AD & D a call. They we're able to quickly diagnose the problem and…read moreget it solved. Very professional and explained what they were doing and why they were doing it during the whole process.

I contacted Coleman's since I'm having issues with a recently installed, brand new water heater…read morepurchased from and installed by another company. Truthfully, I feel taken advantage of by that company, like they just wanted to make a sale, neglecting to properly inspect and diagnose my prior unit. The issues I was having previously have returned. I'm very frustrated and don't want to deal with them again. I should have known better when the responding tech took less than 5 minutes to mutter, "This heater is bad. This is not a good brand," despite my previous heater being only 4 years old. I contacted Coleman's A/C Heating & Appliance Repair seeking a professional who would listen carefully to the issues I'm describing and offer sound advice/solutions on how to proceed. I expected to hear back from Coleman's within a day or two. But my inquiry was responded to quickly. The technician was friendly, listened, and we discussed what could be done to get my hot water going again. It was suggested I contact the company that performed the install since I'm still under warranty. But it was such a negative experience with an inattentive, apathetic tech that I'd rather cut my losses and allow Coleman's to care for my unit. I will follow Coleman's advice. But at the first sign of indifference or rudeness by that other company, I'll call Coleman's out to fix my heater.

The Colemans installed a new heat pump for us this month. I chose them due to the excellent…read moreservice I had received in the past. They were very professional and the communication was excellent. The unit was installed quickly and works wonderfully well. Their estimate was below other businesses in the area and I felt that they, being a family owned business, were more invested in providing exemplary service. Which proved correct. They supplied some extras and explained operation and maintenance as well as the warranty. I highly recommend this business for anyone seeking trustworthy, reasonable, and professional service.

Sure everybody already knows how great this company is, but sometimes it can't be said enough…read more Anytime we have an issue with our HVAC, the team is quick to respond and do everything they can to get our system going. Certainly marks of a good company. What makes them great is how they go above and beyond. You can see how they care for their customers. Definitely the best I have come across and absolutely recommend!

They are a small business that has been around over 20 years and don't advertise…read more Performed warranty repair on my Generac standby generator. Excellent job and great customer service! Hired them to clean my water heater and the results were excellent! I noticed a couple comments on their and compared quotes to other certified establishments. They had the best rates and the quality exceeded expectations. Highly recommended!

Just used these guys for first time…read more Start by saying, Highway Robbery.... Service was fine but the fee - is a joke... Really high standard service charge. Parts cost mark-up 500% Plus hourly, which they added an extra half hour, I assume for tip. All for very minor maintenance that had already been partially completed by another HVAC company. ie. no investigation needed, no disassembly of HVAC, etc Everything laid out and all they had to do was connect 3 wires and re-assemble... So angry.... I do the service tech a huge favor and they rip me off.... Never using these guys again....

Our air was out and my brother called Mr. Crowley, and he came to our home the same day and…read morereplaced a part. He was kind and very knowledgeable. I highly recommend this company for your H-Vac nreds.

King was classy from the get-go. He was quick to respond to my inquiry and called to confirm on…read morethe morning of our appointment. King arrived with Robert and Nathan in support. All were personable and knowledgeable. They tested and inspected our multi-zone system, educating me as they went. They gave an encouraging estimate to install AC into an outbuilding. They fixed the zone that was not cooling with a capacitor, all at a very fair price.

Customer Experience - Kingz Cooling & Heating Solutions LLC…read more My mother contacted her home warranty company after discovering water leaking onto the floor from the mechanical/HVAC closet. She called me and asked what I thought could be causing it. Based on my experience, my first thought was a clogged condensate drain or a failed condensate pump. The home warranty company dispatched Kingz Cooling & Heating Solutions LLC. During the first visit, the technician diagnosed the condensate pump as not working. I was on the phone with my mother during part of the visit, and the technician explained that it was a minor repair and that he would contact the warranty company for authorization and return with the replacement pump. Before leaving, he indicated that the HVAC system itself was operating. Because the condensate pump was not working, he asked my mother if she had a bucket that could temporarily catch the condensation until he returned. My mother instead asked him to turn the system off until the repair could be completed. The following day, the technician returned and replaced the condensate pump. After making that repair, however, he told my mother that there was now another problem involving the outside condenser/compressor. Naturally, my mother became concerned and immediately called me. At that point, I began asking the technician some basic diagnostic questions. I asked whether he had checked the contactor and verified that it was engaging. I also asked whether he had tested the capacitor and confirmed its readings. His response was that the system needed a hard-start kit. That raised concerns for me. I have worked in the plumbing/HVAC trades since 1996 and have owned a professional plumbing, HVAC, and electrical company in the San Francisco Bay Area since 2001. I understand HVAC diagnostics and the proper process for determining why a condenser or compressor isn't operating. I did not interfere with the technician while he was performing his original service call. However, once an additional repair was being recommended immediately after work had been performed on the condensate pump, I wanted to make sure my mother was receiving an accurate diagnosis. My mother is elderly and blind, which makes it especially important to me that contractors clearly explain what is actually wrong and recommend only repairs that are necessary. The Kingz technician stated that he would return the following day with a hard-start kit. I did not feel comfortable authorizing additional work without an independent diagnosis. I therefore told my mother to contact another HVAC company that our family had used previously. I agreed to pay for the service myself because I wanted an unbiased second opinion. The second technician arrived and reportedly identified several issues with how the condensate-pump work had been performed. More importantly, within approximately 30-45 minutes, the HVAC system was operating and cooling again without installing a hard-start kit. I asked the second technician to thoroughly test the system and clean the outdoor condenser while he was there. After approximately 1 1/2 hours of inspection, testing and service, he called me with his findings: * The system was operating and cooling properly. * The original capacitor was functioning. * The compressor was operating properly. * No oil or residue indicating an obvious compressor/refrigerant problem was observed. * A hard-start kit was not required to restore operation. Based on that second opinion and the fact that the system was operating normally, I instructed my mother to cancel Kingz Cooling & Heating Solutions LLC's return visit. My concern isn't that a technician can never make a mistake. Everyone in the trades can make mistakes. My concern is recommending an additional component or repair without completing enough diagnostic testing to demonstrate that the repair is actually necessary. When you're servicing an elderly homeowner--especially someone who is blind--the customer is placing an enormous amount of trust in the technician standing inside their home. My advice based on this experience is simple: Get a second opinion before approving major or questionable HVAC repairs. In this situation, doing so saved my mother from authorizing additional work that ultimately was not needed to get her air-conditioning system operating properly. There are experienced and honest service companies available. Sometimes getting that second opinion is worth the inconvenience.

Cullen is super awesome! Makes time for the job and will stay to the completion--even if it means…read morestaying late late!! They spent three consecutive days at my house making sure we were comfortable and satisfied! Their main intention was not out to make money but to make a satisfied customer who would return again and again. That customer is me!

My old unit had a refrigerant leak and finally kicked the bucket at 23 years of age. A friend from…read moreMississippi reached out to me about AC Doctors. I'm so glad they did! Not only was service fast, but they came 2+ hours out of the way to look at what I had and set me up with a new unit. The owner took his time to make sure we had a new unit that adequately fit our needs. Once we selected a unit, the team came the next day to install. The new unit is amazingly quiet and runs like a dream. The install was absolutely perfect, the service was amazing, and the pricing was on point. The install also has an amazing warranty that outcompetes the competitor's warranties. The company offered several financing options that had competitive rates and affordable monthly notes. AC Doctors made the whole experience easy from removal and install to financing. I definitely recommend giving them a call for your AC needs!

Timmy came out to quote me on a new system per a request I sent to them. He was a nice guy that did…read morean evaluation of my current system as well. Every other A/C company I have spoken with immediately says (before they even inspect the system) that I defiantly need a new system when they hear my old one is 20 years old. I'm not in total disagreement with that statement, but Timmy inspected all the pieces of the system and decided that the leak I had was very small. A new charge of R22 (at 1/2 the price of other A/C companies) and my units are running like they are new, cooling the house very nicely. It is a rare occurrence when someone isn't trying to sell you a 10,000 dollar system and is just as happy to offer a way to extend the usefulness of your current system. When it does come time to replace my system, I will be getting a quote from this company as part of the bidding process.

A serviceman was sent out to inspect my system when the AC unit would not blow cold air. He said my…read morefreon was low. Gave me more freon and was on his way. My system worked fine for a few months. When talking with other AC repair experts, this is a total hack job. AC units are a closed system. Therefore, if freon is low, there is a LEAK. Good companies will find the leak and address that issue. Bad companies fill you up with more freon.