Sure everybody already knows how great this company is, but sometimes it can't be said enough…read more Anytime we have an issue with our HVAC, the team is quick to respond and do everything they can to get our system going. Certainly marks of a good company. What makes them great is how they go above and beyond. You can see how they care for their customers. Definitely the best I have come across and absolutely recommend!

From the owner: professional service at a affordable price read more

I contacted Coleman's since I'm having issues with a recently installed, brand new water heater…read morepurchased from and installed by another company. Truthfully, I feel taken advantage of by that company, like they just wanted to make a sale, neglecting to properly inspect and diagnose my prior unit. The issues I was having previously have returned. I'm very frustrated and don't want to deal with them again. I should have known better when the responding tech took less than 5 minutes to mutter, "This heater is bad. This is not a good brand," despite my previous heater being only 4 years old. I contacted Coleman's A/C Heating & Appliance Repair seeking a professional who would listen carefully to the issues I'm describing and offer sound advice/solutions on how to proceed. I expected to hear back from Coleman's within a day or two. But my inquiry was responded to quickly. The technician was friendly, listened, and we discussed what could be done to get my hot water going again. It was suggested I contact the company that performed the install since I'm still under warranty. But it was such a negative experience with an inattentive, apathetic tech that I'd rather cut my losses and allow Coleman's to care for my unit. I will follow Coleman's advice. But at the first sign of indifference or rudeness by that other company, I'll call Coleman's out to fix my heater.

NO SHOW; NO CALL! My date of service was on 10.23.2024 between the hours of 10:00 a.m. and 12:00…read morep.m., NO SHOW, NO CALL. I attempted several times contacting them about my appointment; was I still on their agenda; the status of the appointment; It is now 2:09 p.m. on 10.23.2024 and I've still not received a call or visit from anyone. I've been waiting since 10:00 this morning. A courtesy call would have been great! Poor customer service.

Done Right Heating and AC are incredible. Great work and honest advice. That's hard to find these…read moredays.

My tech was super friendly and coordinated with my tenant to get to my property promptly to inspect…read morethe AC leak. He was a very nice person. He appeared to do a cursory review, was on his phone laughing and chatting the while he was there (per my tenant) however his inspection did not find the source of the leak. I was told "the area is dry, nothing leaking here, and the drain pan is dry." The leak slowly continued as my tenant's AC was being used, which caused further damage to my ceiling. (see pic) The service call was not cheap, nor was the problem resolved. A subsequent company found the issue to be a blocked condensation line and they unclogged it. I really wanted a better outcome, but unfortunately, it's now costing me even more as the damage is worse.

Our unit stopped working in the hottest time of the year. We were worried how long it would take to…read moreget someone here. I called Reed's not knowing much about them. A tech came out the same day we called, identified the problem (needed a new fan motor, I think. I'm not great at mechanics). This was late on Wednesday. By Thursday morning they had ordered the part which arrived Friday morning. They set a time for 3 pm. The tech called earlier today to ask if he could come before 3. Thrilled to have some AC back. Charged less than we were expecting. Asked If we wanted to sign up for a year's service contract, which seemed a little high until we saw all the discounts and perks, such as 20 percent off instead of the 10 percent fee that we've been offered other times from different companies; no extra fee for emergency calls; and several others that we had not typical seen when using other companies. The woman who answers the phone is very helpful, friendly, and polite; the owner really knows his stuff and will go through everything with you; and the tech was early, quick, and polite. This is the first review I've written in nearly a year. We're very happy with them.

So, I left a review on Reed's website -- and wouldn't you know it, every single one is a sparkling…read more5 stars. Either they're performing HVAC miracles... or someone's got a heavy hand on the delete key. Here's my experience: I got home after a week of travel to find my AC completely off. I checked the basics -- thermostat battery, breakers, etc. -- but no luck. I called around, and Reed was the only company that had time to come out. At the time, I was relieved. Now... I have an idea why they had availability. The so-called technician arrived and diagnosed the issue as a bad coil -- said it needed replacing for $280. Not great, but I figured okay, let's get it fixed. Then he went out to inspect the outside unit, called me over, and showed me some exposed wires. "Actually," he says, "it's not the coil -- the short happened here." I thought, well, maybe that's a good thing -- wires have to be cheaper than a coil, right? Nope. "That'll be $280 to fix." Funny coincidence -- same exact price as the original issue. I raised an eyebrow and said, "You've got to be kidding me." suddenly, without hesitation $180. Impressive how fast that price dropped $100. So, I said, it's hot and I'll have air. I said sure, go ahead and fix the wires. Twenty minutes later, he's back with a plot twist: "Actually, the short damaged your air compressor and is shot. He begins to explain that the unit should be under warranty and if I knew the owners name that had it installed, I could get it fixed for about $2,200 if it's under warranty, $5,000+ if it's not." At that point, I felt like I was in an episode of HVAC: The Upsell Chronicles. Not entirely convinced, I brought in another company for a second opinion. Guess what? The only issue was the wiring. Compressor? Totally fine. They not only fixed the wiring but gave me a complete inspection all for the low price of $195. No drama, no doom, no five-grand surprises. Moral of the story: If you're in or around Vicksburg, MS and you're having electrical issues AC/Heater "DO NOT CALL REED" Call: Martin Air Conditioning & Elect. You will be glad you did. I hope this helps.

My old unit had a refrigerant leak and finally kicked the bucket at 23 years of age. A friend from…read moreMississippi reached out to me about AC Doctors. I'm so glad they did! Not only was service fast, but they came 2+ hours out of the way to look at what I had and set me up with a new unit. The owner took his time to make sure we had a new unit that adequately fit our needs. Once we selected a unit, the team came the next day to install. The new unit is amazingly quiet and runs like a dream. The install was absolutely perfect, the service was amazing, and the pricing was on point. The install also has an amazing warranty that outcompetes the competitor's warranties. The company offered several financing options that had competitive rates and affordable monthly notes. AC Doctors made the whole experience easy from removal and install to financing. I definitely recommend giving them a call for your AC needs!

I live in a 25+ year old house. AC Doctors has replaced all of my heating and cooling units. They…read morehave also routed some duct work to correct flaws in the house's original HVAC design. They have also replaced my main water heaters and added a small water heater directly under the kitchen sink for instant hot water. AC Doctors knows their stuff. They do the job right. They also recognize and fix problems that homebuilders often leave behind. AC Doctors also stands behind their work. If something doesn't work out, they will make the situation right. I have used AC Doctors for years and have recommended them to many friends.