If anyone reads my Yelp reviews, it's pretty obvious that I undertake this responsibility with a…read morecommitment to the truth as I perceive it and with no conscious attempt at deception. My pledge to commit to that philosophy is even more serious in the instance when I received my first exam from the optical professionals at Whitson Vision, with locations on East 86th Street in Indianapolis and at IU West Hospital in Avon (in addition to surgical facilities at 9002 N. Meridian Street in Indy). I recently completed my first appointment with Dr. Doore, an Optometrist who, along with several others, ran a series of tests to ensure that my Type 2 Diabetes was not causing any severe issues with my sight. Each and every individual displayed the finest measure of kindness, compassion and a commitment to concise and easily understandable, plain English doctor-patient communication. This was not my first experience with the Whitson Workforce! My domestic partner has experienced a decades- long case of chronic glaucoma and has benefitted from Dr. Whitson's direct surgical expertise, including two significant procedures that seem to have turned out...well, to be succinct, brilliant! Doctors and patients seem unanimous in their opinions that Dr. Whitson is the "go-to" opthalmologist when no one else can fix a difficult eye problem. I am more than pleased to report that, thanks to his work with my partner and now with me, William Whitson, MD continues to foster that same reputation with our household! I recommend his services enthusiastically.

No one ever answers the phone at the front desk. How am I supposed to make an appointment?read more

I had LASEK surgery with Dr. William Keeling at Indiana Eye Clinic in Indiana in 2017/2018. Prior…read moreto this, I had been a patient of Dr. Keeling for most of my life, and my mother was also a patient there. Because of that long-standing relationship, I trusted him completely with my vision and my care. Before surgery, I had multiple consultations with Dr. Keeling. I was told that I was an excellent candidate for LASEK. After surgery, I carefully followed all post-operative instructions and attended many follow-up appointments. Throughout those appointments, I repeatedly reported that the vision in my right eye was not as clear as my left eye. Approximately one year later, Dr. Keeling discussed performing a LASEK enhancement. At that visit, additional testing was finally performed, including a visual field test and OCT scan. At that point, it was discovered that I had a retinal detachment in my right eye. I was told the detachment was severe and "macula off," meaning the central retina had detached. I required emergency retinal surgery the very next day, including placement of a scleral buckle. The retinal surgeon explained that the detachment was serious and had likely been present for a significant amount of time. Following the scleral buckle surgery, my vision permanently changed. I now experience double vision, distortion, loss of detail, and ongoing visual complications. I later learned that I had lattice degeneration associated with my high prescription (-6.00), which raised serious questions for me about whether I was an appropriate candidate for LASEK in the first place. This experience had a profound impact on my quality of life and mental health. I share this review so others will ask questions, seek second opinions, and carefully research all risks.

If I could give it a zero I would. I saw Dr Terry a year ago with an eye problem. Now I am living…read morein San Francisco and need a referral from my former eye doctor to see someone at UCSF ( where I need to go because of my insurance) and he is refusing to give me a referral because he hasn't seen me for a year. I DO NOT LIVE THERE ANYMORE. What a jerk. The office people are nice though

The staff is excellent. The doctors are totally rushed and zip through describing the procedures…read more Especially difficult for my elderly mother to comprehend. This is our third appointment here and still need to schedule two surgeries back to back. All three appointments have been 2-3 hours long. 5-10 minutes for a scan. 10-15 minutes to talk to doctor. The rest of the time spent sitting in the waiting rooms. Incredibly unprofessional and inconsiderate.

The many negative reviews caused me to put up a positive one. I have gone here for 3 years,…read moremultiple times, and have always had an outstanding experience. I didn't experience long wait times described by others - in fact, I'm always surprised at how smoothly things proceed given the volume of patients they serve. All staff have been polite, well-trained, and professional (with one exception out of perhaps 20). Dr. Holbrook is the best - he explains things to you and listens. Dr. Chang did my cataract and Lasik surgery with Melanie the best nurse ever as well as the other nurses whose names I don't remember. Dr. Chang was also a great communicator and of course did the surgery perfectly. I would highly recommend the practice

I wouldn't suggest using this service. They've extended the time for results to the point that…read morequarantining for 14 days is the better bet at this point. They should tell you upfront that you may or may not get results and so I cannot recommend this outfit at all. They have no point of contact. Everything is a recorded message so it's all been pretty much a waste of time for the people in my family that made the mistake of trying to use this service

Just go to Riverview Urgent Care - I made the mistake of going to the Minute Clinic for a bad cough…read more/ head cold and was really just looking for a prescription for a Z-PAC to help. The person I saw told me my Pulse Ox was too low and I should go to the ER. They wouldn't do anything at that point nor would they provide a prescription. She told me I likely would not be billed but of course, I ended up paying over $90 for no services. Then I went to the Riverview ER/Urgent care but they took me on the urgent care side. Ended up giving me the same pulse ox test and said it was a little low but not as low as CVS said. I ended up speaking with a real Dr. and he had me take a chest x-ray to be safe. All was negative and they gave me the Z-Pak prescription and the bill for the urgent care was about double minute clinic because of the X-Ray but would have been about the same without it for much better service.

Dr. Ravichandran is always professional, kind, and interested in my care. She asks me probing…read morequestions to better understand how I'm feeling and what I may need moving forward. Dr. R. And her staff communicate well and provide follow-up answers to questions I may have. The office staff is also professional and kind.