I sent a note online requesting information for cost and availability for tax preparation services…read more I received an email response almost immediately. When I returned email with further questions and wanting to set up an appointment, I didn't hear anything back. After two weeks of waiting, I called them and spoke with a very inexperienced sounding person on the phone. I made an appointment, she could not tell me the name of the accountant I would be having my appointment with. I had a conflict of schedule and needed to reschedule the appointment, and could get no response, so I canceled the appointment. Still have not received any response asking if I wanted to reschedule. I went with a different company.

This business is located in the basement of the Tri City National Bank across from Mills Fleet…read moreFarm. I had to get my taxes done by a professional this year because the tax law changes last year made my head hurt. With a professional doing them, they are no longer a pain to do. In fact, it was super simple. I gathered up all my needed documents, scheduled an appointment, stopped in and talk for about 10 minutes to get the lay of the land. They quickly scan over your documents while your there, and in my case Connie even made a quick phone call to get some clarifying details that was missing on one of the items I took in. Some days later, I pick up my completed taxes. It was super easy, and I trust that they did the work properly, as the results were similar to what I came up with last year. Being a new customer resulted in a 10% discount. Prices are extremely reasonable for all the work they had to do. This was not a 1040-EZ kind of job... I will definitely use them in the future. The resultant tax work comes back in an envelope to keep everything together and ready to file away.

Reliable, dependable and accurate. Donahue & Associates has been a huge blessing to our business…read moreand personal tax needs. They take care of all the details.

From the owner: Certified Public Accountant…read more We service all types of business and individual accounting needs. We have extended hours of operation throughout the tax season to meet the needs of our valued customers. Please call for more information or questions regarding our services offered.

The staff is very professional and kind. They'll work with you to figure out any problem you have,…read moreeven if they can't solve it in that moment.

They receptionist at the Germantown office was rude, unprofessional, and condesending to me on the…read morephone. We took our business to Liberty tax and they were fantastic.

Keith Prince is fantastic !! Been handling my taxes both personal and business for 15 years. He is…read morevery forth-right ,knowledgable,and crosses the T's and dots the I's. What more would you expect from a guy who once worked for the IRS !! We will never stop using his services..The Best !! Camille &Randy---- Lake Country Maid Services.

"Ok I'll bust out the crayons for you"…read more My ex-husband and I went to them to help us with our 2018 taxes after our divorce was final. It was our first time using an accountant, so we had no idea what to expect cost and service wise. First, our final preparation fee was twice what we were quoted. We paid $815. Second, the amounts of what we owed/were refunded fluctuated by hundreds multiple times. Even before they sent our taxes to the IRS, the amounts changed. Nervous, we went ahead and let them file our taxes. When we received notification from the IRS that our taxes were filed incorrectly, we contacted them and asked them to help us understand what had happened. In the text exchange they said "Ok I'll bust out the crayons for you". Our questions brought defensiveness, "I'm unsure if you believe us or not that we have both been in this professional field for 5 years not including college", when all we wanted was to understand why my ex's return was so much less and mine was so much more than expected. We used an accountant so our taxes would be filed correctly. If we were going to send them incorrectly and have the IRS correct them, we would have done the taxes ourselves.

Excellent service. Bryan even stopped by our house to collect all our paperwork and answer…read morequestions. He sent daily updates and in the end, saved us a substantial amount of money on our taxes.

Friendly, courteous , & real help. I have a number of accounts with Waterstone and always willing…read moreto give valuable information. never too busy to service. Ryan helps making consumers accommodate to the realities of today's marketplace.

Excellent customer service, every time! I've been banking with Waterstone for several years and…read morehave multiple accounts with them. That alone tells you that I love this bank! All the employees are always very friendly and willing to help you. On today's visit, I went to the branch to fix a little problem I encountered. I have my mortgage through Waterstone Bank, and I hadn't received my escrow check, to pay my property taxes. First, I called Customer Service. They looked up my account, and told me the check was sent out two weeks ago. It must have gotten lost in the mail or something, because I never got it. The Customer Service Rep told me that I could just go into any branch, and they could issue a stop-pay on the old check and issue a replacement. So that's exactly what I did. Easy as pie! They have a small waiting area, with comfy chairs, arranged around a coffee table, a TV on the wall, that's usually got some news channel on, and a station with fresh, hot coffee. So I sat and waited a few minutes while they got everything in order and issued my new check. They brought it over to me; I had to sign one paper for the stop-pay, and I was sent on my way with a handshake and a 'Thank You'.