Dickinson recently came to handle our home insurance through Twin City Fire Insurance and The…read moreHartford. They have just refused to renew our insurance because they say we failed to arrange for a home inspection. Despite their claim that the inspector phoned 3 times to make an appointment, we have no record that he did so. Nor did we receive any warning notice before the arrival of the notice of nonrenewal. When spoken with on the phone, they simply restated their claim that the inspector had reached out even though we can find no evidence that he did either by voicemail, text, email, or regular mail.

For the past nine years this agency and its personnel were excellent. I could call and get answers…read moreto questions almost immediately and my calls were returned promptly . The past year it has degraded in to a mess, I ask the agent if there was a cheaper vehicle insurance and she assured me she would look for it. I never received a return call. I called to cancelled my insurance 3 months ago as I had found the same coverage cheaper and was assured it would be taken care of. Today I got a notice of past due. No wonder my rebate never showed up. This is really sad because there were really nice people working there.

20+ yrs with this company. Was a great company when Beverly owned it. Has went down hill since new…read moreowner. Was treated poorly. I think they care more about thier pockets than the customer. Spend your money elsewhere.

From the owner: Personal - Business - Contractors Autos - Motorcycles -…read moreRV's - Boats - Jet Skis - Quads - ATV's & All The Big Boy Toys! Homes - Custom Homes - Log Homes - Modular Homes - Mobile Homes - Manufactured Homes Bonding - Workers Comp - Fleets - Commercial Liability Independent Insurance Agent - 24 Hour Customer Care Locally Owned & Operated - Outstanding Customer Service Free Quotes - Phone Or Walk-In Flexible Coverage Programs To Suit Your Needs Call Us Today For Your Fast Friendly Quote Or Visit Us Online At www.inshoppe.com

Great customer service, we were treated great by Lauri, thank you for such care, friendliness and…read moreservice.

Tim and his Staff of professionals reviewed our current policies and were able to provide better…read morequality of coverage at a large reduction in price when compared with our former insurance company.

Yes, Jessica was awesome! We appreciate having a local and…read morepersonal connection to help navigate our insurance needs. Yes, this is a 5 stars office and team. State Farm rates are competitive too - shopped 3 different carriers to get calibrated.

Still harassing me even after I fired the agency, had a policy there since 2012 Honda was new on…read moreauto billing went in to get a quote for my daughter to have her own policy with our home they say they canceled me without knowing or asking even thought they billed her before and after accident then reinstate policy after collecting money before and after accident but fail to cover date of accident what a scam is this agency

My wife and I moved to this area just over 2 years ago and transferred our existing State Farm…read moreaccounts to Jeremy's office. We primarily worked through his office manager who was well trained and put us on track for a seamless transition and saved money to boot. Recently we discovered our kitchen/dining area flooded. Our neighbor helped to identify and seal the leak but the damage was extensive and we were scheduled to leave town. I was hesitant to call our agent, Jeremy, having never met him personally and it being a weekend. He quickly assessed our needs over the phone (while we traveled), arranged a meeting time a our home with our neighbor, and called in Service Pro, all within the hour. Fantastic! I have since had a few additional meetings with Jeremy and have discovered more of his personality. I find him to be not only on top of his game from a business stand-point but personally as well. I judge him to be truthful, straight forward, honest, and of good Christian morals. I feel blessed to have been led to this man.

My family and I moved to the Coeur d'Alene area a few years ago and chose Jeremy Lacaria for an…read moreagent. His office has been extremely professional from day one. From working through a second home loan to a review of all of our accounts which included recommendations and coverage changes we are fortunate to have Jeremy and crew.

Swiftwater made my life so much easier as a landlord managing several tenants! Their Dashboard is…read moreeasy to learn and has all the useful tools I need when keeping track of my properties and tenants needs. Highly recommend for anyone looking to simplify their property management workload.

From the owner: We manage various types of residential properties, including single-family homes and multi‑unit…read moredwellings, providing streamlined maintenance management with online landlord–tenant communication through our online customer portal. Our do‑it‑yourself SaaS platform adds powerful tools for work orders, online rent payments, automated invoicing, move‑in checklists, AI‑assisted maintenance, move‑in/move‑out and annual inspections, online rental applications, renters insurance access, automated payment reminders, tracking paid or overdue rent, owner, tenant, and vendor portals with online chat, QuickBooks Online integration, Zillow and Airbnb listings, and clear payment and tax reports for monthly and short‑term rentals.​