I always have ga good experience here. Even when they are busy they are efficient. The staff are…read moresuper nice, the facility is always clean, the doctors have good bed side manners. It is my favorite urgent care in the area. It's truly a mini hospital that functions like a well oiled machine. I try not to go here too much lol but life life's lol :)

Wow, a lot of hate for this location! Personally, we've generally had good experiences here. One…read moretime they prescribed my son an adult dose of an antibiotic vs. a dose based on his weight, but luckily the pharmacist caught that. Otherwise, we're normally seen in a reasonable amount of time (all things considered) and have been provided with the care we would expect from an Urgent Care facility. If I were on the fence about needing an ER or not, I would always lean towards the hospital, but for those annoying little things that require treatment sooner than my doctor's office can provide (like my son's swimmer's ear last week), this place will do the job adequately if not wonderfully.

This is the worst hospital you could end up at. Incompetent and RUDE security, reception and…read moreespecially the operator on duty 10/13/25 at 7:00pm. We could not find out how my father's procedure was going since it was scheduled for 1:30 And at 7:00 pm no one contacted us and the operator told us she "had no idea" where he was at 87 years old!! Avoid this place at all costs..... His Dr.'s response was "I understand " Understand what?? That they made an 87 yr old man wait 20 hours to eat!!!!! I got him out before something terrible could happen

I went to an appointment with their OBGYN today, only to find out that they had canceled the…read moreappointment. The lady at the desk said they sent me a text, which never happened. I ask her to make me another appointment as soon as possible. She stared at the computer screen for over 10 minutes and then offered me an appointment in Pennsylvania. I live in NJ.

From beginning to departing, I can't say enough wonderful words to show my admiration for the staff…read moreat this hospital. I was treated for surgery there Tues January 27th. I did not encounter a single worker that did not treat me kindly and efficiently. Dr. Jason Rogart performed my minimally invasive procedure. He did a fantastic Job. I had a minimum discomfort for one day. Having had over 6 surgeries in my life, it was truly remarkable. Bravo to all of you! Most Sincerely, Adele C. Lee

Capital Health Medical Center is one of those places no one ever hopes to review. A hospital visit…read moreis never on anyone's list of pleasant experiences, and an emergency room visit even less so. The very act of being there means something has gone wrong. Still, when my wife experienced a medical event serious enough to require admittance, I found myself deeply grateful for the people working behind those walls. From the moment she arrived, her symptoms were taken seriously. She was pulled into triage almost immediately, and within minutes, she was in an emergency room bed with a team already in motion. The attending physician was remarkable, the kind of person who makes you believe that medicine is still both science and calling. Every nurse, technician, and aide who crossed our path treated her with care and patience, and treated me with empathy that felt entirely genuine. Even beyond the clinical side of things, there was an atmosphere of kindness. The security guards greeted people with a calm professionalism that felt reassuring rather than imposing. The men and women working in the cafeteria were unfailingly warm, small moments of humanity in the middle of long hours of worry. When my wife was moved to a room in the IU, it was clear that the amenities were not the hospital's strong suit. It was clean, functional, but bare. No television, no real distractions, just the steady hum of machines and the odd rhythm of hospital life. Still, when you are dealing with matters of health and survival, the absence of cable television does not feel like much of a tragedy. I have read the low ratings, and I understand where they might come from, but our experience was very different. Four stars for a hospital that seems to have its priorities in order, staffed by people who still remember that patients are human beings first and foremost.

I have been going there for years, somehow putting up with their poor response, almost impossible…read moreto get some on the phone to talk about appointments or prescriptions, no one returns calls either for days. My PCP's quality of service alarm getting degraded, seriously thinking of switching to another provider.

If you've got to be sick, this is the place to do it. Had prostate surgery in the outpatient…read moreclinic, and a bunch of complications. All of the nurses were just plain wonderful, competent, and genuinely caring. The staff was attentive to every need and every situation as it arose. I really don't want to be sick again, but if I ever am, it's good to know this place is there!

When my primary care physician of 15 years announced his retirement at the end of 2019, and…read morenotified his patients to find a new doctor in the next 60 days, I was concerned that it would be difficult to connect with a different doctor as well as I did with him. Change like this is seldom easy. But, I was lucky. PennMed had opened a family medicine facility in nearby Lower Makefield and had brought in several younger staff physicians who were establishing new practices and looking for patients. Already familiar with their excellent work in Philadelphia from personal experience, I contacted the local office via their My PennMed website and got an appointment for the following week. I met Dr. Li and was immediately won over my his direct, yet good natured approach. He asked plenty of questions and listened to my answers. He obtained my records from my former provider and quickly understood my medical history and unusual aspects of my health. He simplified my prescriptions, updated them, and asked me to return in 3 months with new lab work to be sure we were on the right track. Dr. Li gained my confidence almost immediately. Turned out that this operation included inhouse lab work in the first floor, so I no longer had to make visits to Quest Diagnostics to give blood and urine samples. The data was provided directly to me and the doctor through their website within 48 hours, and he was contacting me by phone to schedule an appointment to review the findings. Quick and easy. A little more fine tuning on meds and preventive health, and we were set for the rest of the year. Have to say that while I was comfortable with my now retired doctor, that I really didn't know what I was missing by not being part of a state of the art medical practice. My former family doctor was very good. Dr. Li and PennMed are even better.

They take a textbook approach to medicine and if you have any health problem that doesn't "match"…read morewhat's in the textbook, Penn dismisses you as a patient.

The worst people. Went to the er was given the wrong antibiotic and they wouldn't give me the right…read moreone unless they could bill be "to be seen again." Avoid this place. They are all so rude. Even the people on the phones.

If you ever need to go to the emergency room, I strongly recommend not going to this facility. The…read moreemergency room staff is extremely unprofessional and disrespectful. Patients are treated like children, with little regard for their concerns. I was never able to see a doctor--only a nurse practitioner--who attempted to discharge me without ordering the necessary testing. When I questioned whether that was the only care they were going to provide, I felt dismissed rather than supported. Overall, it was a very frustrating and disappointing experience.

Wow, what a difference 48 hours make! Great office experience this time. Immediate check in,…read more immediate escort to exam room, immediate attention from doctor for exam. Thorough exam and all questions answered. Well done to staff and doctor all of whom were polite and professional.

Top drawer health care and service! Dr Freid is caring and highly professional. Always seen…read morepromptly by friendly staff.