I have been going to whole body cryotherapy and stretch sessions for a few years for arthritis pain…read morerelief. Doc is brilliant on how the human body works and is always willing to help. His staff is also great to work with. This is my cool, happy place to be at each week because I know I am going to get excellent service and leave my visit feeling better healthwise. You won't regret checking it out for yourself.

I was very skeptical about the whole cryo process and did some research on Google. I didn't find…read moreanything beneficial on Google so I went to the source for information. They were very friendly, informative and made me feel a lot better and comfortable about doing it. I'm from Jamaica so you know I'm not crazy about standing in extreme cold on purpose. I finally made up my mind and did yesterday. It felt really cold for the last 30 seconds but after that my body was thanking me for doing it as I was very sore from my workouts at the gym. Don't knock it till you've tried it.

The actual therapy itself is excellent. It does work. My recent experience with Glacier, however,…read moreis not so excellent. I just wish there was someplace else I could go in Rochester that offered the therapy. So I ran the Rochester Half Marathon on Sunday, September 17 and decided that having some cryotherapy would be amazing. I looked online to see if I could book an appointment and they had appointments as soon as they opened at 9am. I booked my appointment because I knew I needed it. I got up, got my two toddlers up, my wife and I took time off of work to go from Greece to the location in Penfield. We got there 5 minutes before they opened at 9am so we sat on the benches in the hallway. At 9:40am, we were still sitting on those benches. Trying to entertain or girls and wondering why no one was even there. We called and emailed but did not get a response until we were almost home at almost 10am. We were told that there must be a problem with the booking system and to call or stop by at 11am after they got done with a meeting and they can figure something out. Not..."I'm sorry let me get down there now." Nevermind that the "system" sent me an email confirming my appointment for 9am. Even if there was an error with the system and they weren't notified that I booked an appointment...they advertise that they are open at 9am and accept walk-ins! So no one was going to be there until 11?? Then why say you are open at 9am!??!?! I am so disappointed in this experience. Even more so because this is the only place (that I know of) in Rochester that does cryotherapy. I guess I will be waiting for someone else to offer this service because obviously this establishment cannot be trusted to show up for a booked appointment OR to be open when they advertise they will be open.

Very clean and professional. This was my first cryogenic treatment. The tech was very nice,…read moreexplained everything and answered all of my questions. I had a very good night's sleep that night and my pain had lessened. I'm definitely going back. I was a walk in appointment and got in right away, although they do recommend making an appointment.

Wow ! Talking about floating on air is one thing, but actually doing it after my massage with…read moreLauren was shear bliss!!!! Deep tissue massages are imperative for my back that's loaded with massive knots and I've literally tried dozens of places but this by far wins the award hands down. Lauren is incredible at finding my problem areas without me even having to say anything. Her talent and passion for what she does is much appreciated and impossible to not notice. The studio is clean, and the rooms are large, relaxing and beautifully decorated. Warm massage tables and extremely comfortable head rests (that's important so your face remains relaxed and allows you to enjoy every second). Excellent customer service and truly I can't recommend this place enough. Treat yourself! You deserve it!

I purchased gift certificates for family as Christmas gifts. I've had issues with scheduling…read moreappointments and then them never being put in the book. Showed up for two appointments and one worker never came in and we weren't notified. I scheduled for myself and called to confirm and was told an entirely different day. I gave up and ask led for my money back. I was offered my money back on the gift certificates. I was told to bring them and proof of purchase. When I showed up Diane was very short and hostile. I returned every gift certificate (bonus ones ones as well) from origanl purchase. I learned Diane misrepresented her self as a massage therapist. She does not infact hold that license and feels she learned enough that she can do it. Now they refuse to refund. They have stolen my money. Don't put your self in harms way and injur your body or wallet. ​

I belong to the one in Tampa and got soooo excited when I drove past this place. The girls working…read morethere prob think I'm nuts because I was so happy walking in I came in today for glutathione and NAC IV therapy. She had a really good stick!!! I made an appointment for a cryo facial next week as well. I am a member but the lowest membership they have. I've only done the IV therapy but excited to try more while here

The greatest hour of my life! I got an IV watched a movie and I am trying to just feel better! So…read moregood and I recommend!

The doctors are amazing... I have had hip, neck, and lower back pain for years. I was afraid to…read moreget treated. My son went for back pain and I watched his treatments and waited. On his second trip, I got treated too. I got up the next day and had no hip pain for the first time in 10 years!!! I should not have waited so long. I was a chicken for nothing. The doctors walk you through all the treatments and only do what you need. I have gone 2 now and feel great. I am waiting until I go again, the doctors do not pressure you to come back. I am very satisfied with the treatments and realize that swelling happens after being realigned so you may have to ice it. Again, I would recommend going if you are just living with joint pain. Thanks Southtowns!!!

Very knowledgable friendly and honest about the treatments I needed. Highly recommend.read more

Dr. Hinman is professional, knowledgeable, honest, and passionate about patient care. He listens to…read moreconcerns and explains every treatment in easy-to-understand terms. He has helped me immensely in realignment and pain reduction!