My dad just died and we had the service at Mercer Adams. They did such a great job that I wanted to…read morestop and write a review. Tim Adams was a pro and so was the rest of the front office staff. They helped us with the obituary & all the logistics around the actual day. Losing a parent is tough. They can't make the pain go away. But they did their job as well as possible. And for that I am grateful. (Grateful enough to write a review. Who writes a review for a funeral home anyway??)

I appreciated the caring way that we were treated as we worked through the details of my mother's…read morehome-going. They seemed to approach the entire process as a ministry rather than simply a business. Thank you and may the LORD bless you for your ministry to our family at this time of sorrow!

When my grandmother passed away, handled everything beautifully and honored her wishes. The staff…read morewere extremely friendly, helpful and sympathetic during our family's loss. It may seem insignificant, but their care and thoughtfulness extended beyond their services. I happened to leave my Nalgene water bottle in the visitation room at their funeral home, and I called them to ask about it. The next day, they brought it to the church where the funeral was held. Grateful for their kindness, compassion, competence, and kindness overall.

DO NOT COME HERE. If you care for your loved ones and want to give them a proper funeral, do NOT…read morecome here. My father passed in a horrific accident, my family came here hoping for a service to honor my dad. Instead we were met with extreme incompetence and hateful people. This funeral home cremated all of my father's clothing after telling our family SEVERAL times that no clothing would be burned. With the clothing was a customized leather biker vest that was beyond sentimental not only to my father but our entire family. The pain of losing this vest, essentially the only thing we had left of my dad, has been beyond traumatic. On top of all of this, to add insult to injury they waited multiple days before informing my grieving mother that they had burned the one thing she specifically asked them to make sure she got back. My mother also explained to them that burning leather in Oklahoma is illegal and she asked for an explanation on how this could happen. The owner told her it's not illegal. Which is a blatant lie and accountability has yet to be taken by anyone as to how his vest got burned. When they did call to finally inform my mother, they started the conversation by saying my aunt, my fathers sister, was "rude" to them after they told her they destroyed her deceased brother's belongings. Finally, after days of arguing over the phone about who is going to take responsibility for burning my father's belongings they decided to tell my mom that she would not receive a refund for the service, but that they would try to replace the vest to the best of their ability. After being told the monetary value of the vest, they quickly changed their tune and decided they wanted to refund the service. My mother was given less than half of what the funeral cost and to this day has not received an apology from anyone. If you care about your family members and if you want them to be honored respectfully. DO NOT COME HERE.

We walked in there to ask for help to do a funeral for us. They offered their condolences, but…read moreturned us away. Judged us by what we was wearing. Thought we wasn't good for our word. Who has $10,000 in their pockets, or even in the bank? Thats rare! Especially right after Christmas! They've lost our business & all future business we do in El Reno concerning funerals.

Our family has used Wilson's for every family funeral for the last 50+ years. The building is…read moreolder but has a sense of dignity. The owners and staff are caring and concerned and very respectful. We would highly recommend Wilson Funeral Home.

Absolutely the best in Oklahoma! Produce a stunning monument and in record time couldn't be…read morehappier! Matt was the nicest young man to work with.

Worst customer service I've ever experienced. Once they make the sale, they will never respond to…read moreyou, won't answer their phones, and do not abide by the timelines given. They take pleasure in taking advantage of their customers. Do not do business with this company - STRONG WORD OF CAUTION.

We googled funeral homes in OKC area being that we lived out of state and were planning my mom's…read moreinevitable passing while at Integris Baptist. We decided to visit S&K in the north end of town and so glad we did. The facility was very nice and clean. The girl working the front desk greeted us promptly, and introduced us to Rick Osborn. It was very stressful being my mom lived in Arkansas, was passing in OKC, and was to be buried in California. Rick walked us through all the steps, gave us all our options, and assured everything would be taken care of. I reached out to a funeral home in California to handle everything out there for me, and that turned out to be a huge mistake. I should have asked Rick to handle that for me, but didn't think about that ahead of time. The funeral home I had been working with decided to drop my business 1 week before my mom's body was to be flown out there, 2 weeks before her funeral. I was stressed beyond belief, called Rick, and he had everything planned, finalized, and ready to sign an hour after I told him what had happened. Rick assured me everything was fine, no delays, and no stress needed. Easier said than done. But Rick is a man of his word. The pricing was great as well. He had asked why we didn't want to do everything in Ca when we first met him, and I told him everything in Ca is way more expensive. He was shocked at the price differences and how much he saved us. I am so glad I worked with Rick, he will not let you down. He'll even take your call or text on vacation. Well, he did for me anyways. Thank you Rick for all your help!

We had heard about how good S&K was and how well they treated families, so when we needed them…read moreafter a recent death of a family member, we had high expectations. They didn't disappoint. Brian was helpful and supportive, helping guide us through the many aspects of planning a funeral. I would recommend S&K to anyone needing a friendly and knowledgeable funeral home for their loved ones.

I don't really know how to write a funeral lol. We only did a cremation here. They really were fine…read morewith everything except my mother passed in the middle of the night and I notified Advantage funeral services. They turned around and called my wife at 4:30 in the morning, who was unaware that she had passed so that was disheartening. .

My father purchased a prepaid funeral with this company and I have tried to get help from them for…read moreseveral days. I was informed they do not work weekends. My father paid for 24 hour / 365 days a year availability but they were not able to discuss details with me after 4pm on Friday nor could they speak to me during the weekend bc they were "off". When I finally was able to speak to someone, she kept trying to charge more and more even though the policy was prepaid and I was informed I would have to pay $450 extra to have the funeral on the weekend bc they were "off". As I was constantly reminded, "We do not work weekends." People die on weekends and holidays and I guess these people do not know that. In the end, the funeral director told me I could just go with another funeral home. Nice customer service! In the midst of your sadness, it is the most unpleasant experience to deal with snappy and unsympathetic staff. I highly recommend that you DO NOT use this funeral home. They lack the tact and diplomacy needed in your time of sorrow.

The BEST! At a time in my life when more stress was…read moredefinitely not needed, Kelly came to the rescue with just the professional and compassionate service needed. A beautiful memorial done perfectly and delivered ahead of schedule. I unreservedly recommend Kelly and Moore Custom Monuments for your memorial needs. Thank you so much, Kelly!

I ordered my daughter's marker and a granite vase here in April. The items I did receive were up to…read morepar, but unfortunately the job was not completed. I had to contact Kelly to find out when the stone would be completed and again about the vase not being there to find out the stone was on back order. She apologized and told me she would get back to me in two weeks. Nine weeks later I had to reach out once again to try and find out what was going on. It's unfortunate the customer service is lacking so much that I can't appreciate the work.

My beloved baby brother passed last week, I had never planned a funeral before, but as oldest…read moredaughter/oldest granddaughter I am the "famiily manager". All that aside, Kris was a major blessing to my family. He never tried to "upsell" us on anything but expleained the facts and the process in a clear and kind way. I don't tend to write positie reviews of places, but I cannot thank Matthew's Funeral Home and Kris enough making a very difficult time into such a smooth and easy process. He was there every step of the way. My heart cannot express the love I have for Kris and the Matthew's Funeral Home!

Matthews Funeral Home was very professional and supportive in walking us through burying a quite…read moreaged grandparent who was the last of her birth family. They (and the underwriter) were faithful to honor the pre-arranged, conventional burial policy she had purchased 25 years ago. Harley fully explained a few substitutions that were necessitated for specific items that were no longer available after 25 years, and didn't try and upsell the quiet, simple, country burial she wanted into something more elaborate. (We did purchase assistance with a slide show for the memorial service that turned out well). The funeral home also provided a packet of useful information to assist the family in winding down the few loose end that remain. (The pre-arrangement was helpful if there is a known and expected gravesite).