Take you for every dime you have, and management is terrible at responding to any concerns unless it is urgent. the higher up management just ignores your call and passes it along to the property manager that you can't get anything accomplished with. Also plays favorites to tenants. read more

INH recently took over the management of my apartment here in Duluth MN, the Board of Trade Lofts, a famous building on the Historical Register built in the 19th Century. The previous owner, EastWest, had some hiccups but was mostly okay. So the office of the new owners is in Waite Park, far away. They offered us an online portal to pay our bills, which we used to have for both maintenance & payments, worked well. The new one is garbage, seems like a scam or phishing attempt. First I tried to work out auto-payments thru my Credit Union, & it not only requested the CU's name, obvious enough, but then demanded my password to the account!! Well, I'm not going to give any business full access to my account!! Then when I tried to pay this month's rent on Monday, Dec. 2, the "Portal" didn't recognize my Credit Union, a huge network on the W. Coast, absurd. Then I tried to pay with my AmEx since that seemed the only option left. There were no terms or conditions viewable to use the Portal to pay, but I was online with Accounting trying to fix the problem. So when I did "complete" the payment, they had added a $50 "Transaction FEE" which I had no notice of!! Luckily the Portal was such garbage the Accounting guy immed. told me the charge hadn't gone thru. . . . I am ONLY giving INH 2 Stars here due to the on-site property manager, Kim, who was willing to take my payment check in the office today as she is on site. Otherwise I might have been tricked/ delayed into late payment and a high penalty charge. I would've given the scam main office one star. It is frightening how these property owners can engineer in ways to openly steal tenants' money. (I have read their other reviews, expect to be charged excessively when I move out though I wasn't by my previous landlord when I moved here in 2021.) Be wary of these people!! read more

Worst management company I have experienced, especially when you are paying a high price and apartments are straight trash. Would NOT recommend. Can't wait to never deal with them again. read more

I do not recommend renting from INH Properties- they are a business that just try to take your money. We got $38 back from our Security Deposit even though we left our apartment cleaner than when we moved in. They will try whatever they can do to keep your security deposit. During our 13 month lease our property manager changed 3 times.. communication was poor and management was not stable. We also had the "perk" of off-street parking, but our parking lot was always overflowing, so we had to park on the street. The parking lot is not managed of who is parking there. INH will try their hardest to take your money, so I highly recommend not renting from INH. Find a local landlord, not a company. read more

After leasing an apartment through INH Properties at Rosewood in the Park in St. Cloud, MN, I have little to no praises for the management of this building or INH Properties as a whole. From the very first day of signing my lease for the apartment, the landlord made myself and my roommates feel unwanted and disregarded as she was the most impersonal landlord we had ever dealt with. Other tenants that I encountered in the apartment complex shared very similar opinions of her and had experiences with her like that of my own. Each month, tenants could also expect a monthly newsletter from the landlord accusing all apartments as a whole for things such as smoking or noise complaints; furthermore, she would constantly threaten tenants' privacies with random inspections as if she were managing a college dormitory. Beyond the poor choice of building manager, I encountered three separate occasions over the year where checks cashed to INH either went missing or were processed after the due date, resulting in late fees when the checks were turned in prior to the processing due date. These missed checks and fees had to be argued and backed with my personal bank statements/scans of cancelled checks in order to have additional fees removed, which was a constant inconvenience throughout my stay. INH Properties was also unwilling to accommodate to my needs as a university student. INH Properties denied me access to installing and paying for my own high speed internet as they argued their local wifi would be sufficient for my online needs. In reality the wifi was shared between the entire facility and barely reached minimum speeds throughout the day (especially on the third floor), forcing me to put off online assignments and online workshops until the late evening. Overall, my experiences with INH Properties left me regretting my choice of apartment within the first months of moving in due to the difficulties with management as a whole and the vile property manager they deemed fit to employ. I would not recommend giving this company your business if you are seeking residence in St. Cloud, MN or its surrounding areas. read more

check your lease very closely. I got into an apartment after new construction. The apartment was rushed so not everything was completed upon move in. The office manager did not always get back to you and This company gave me $246 back from a $800 deposit. They charged me for utilities because they were two months behind. I said you can't charge me without an invoice. They said I don't have one they are two months behind. Now they will try and get me the invoices. I wonder if I will see it. They charge for carpet cleaning and charged me for two hours of cleaning the apartment when it was cleaner than when I had moved in. I do not recommend these apartment buildings. read more

Absolutely loved living at Rosewood in the Park. I lived there for almost 2 years and was extremely sad to leave. We never had any noise issues and the building was always very clean. Every season, they would switch up the decorations in the lobby which was a great touch in making it feel more like home. We also had a great experience with management. If we would not have had to relocate back to the twin cities area, we would have stayed at Rosewood for several more years! I strongly recommend living at Rosewood in the Park and will miss living there dearly. read more

I called Doug once two days ago and then again this morning. And he had not called me back at all. So I called the front desk and asked him to call me. He did but I was on the line completing business with someone else. So i immediately called back and the nice girl at the front desk told me he was on the line with someone. So I asked to be put on hold. And waited to talk to him. And the nice girl at the front desk took me off hold to tell me he just completed his call and can take mine now. Then Doug let the phone ring 3 times and clicked me into his voice mail. So I called the front desk again and said as calm cool and collected as I can possibly be that point blank "this is frustrating" "if this is the way you treat me when I'm trying to rent property how are you going to treat me when I have problem with the property I rent?" And got off the phone with the front desk lady. Then Doug called me and yelled at me for being rude to the front desk. Really leaves a bad taste in my mouth. read more