We are documenting ongoing issues experienced during our tenancy at Block 25 Lofts…read more Prior to move-in, we were told the pet deposit would be $150 per cat ($300 total). Upon move-in, we were charged $300 per cat ($600 total), contradicting prior information. We were originally told the cost of utilities would be about $7 per utility per month equalling to $21 per month. The actual cost of utilities per month is $153.17 per month again giving false and misleading information. At move-in, the unit had multiple unresolved issues: an ant infestation (which we had to address ourselves), a leaking toilet, low batteries in smoke detectors, and a balcony door that does not lock and remains unfixed. Despite requesting that maintenance not enter without permission, we were awakened the next morning by the property manager entering our unit without consent. This was later denied. Due to this, we installed a security camera for safety. We were told electric billing would be handled through management. From September to March, no issues were raised. In March, we were suddenly charged utility fees, two months of electric, and late fees caused by nonpayment, without prior notice. We were also charged a cleaning fee for common areas, which is not our responsibility. While using a paid parking space, my partner was confronted, threatened with a lease violation over "attitude," and treated inappropriately despite attempting to comply. We also received a noise complaint while not home, which management initially insisted was valid until asked to verify. These incidents reflect a pattern of misrepresentation, improper charges, and unfair treatment, creating an environment where we do not feel secure or welcome. I am hoping by writing this that someone else does not endure the same issues we have or that management may work to better their treatment of tenants.

Didn't have any issues with this company until we moved out. They sent us a bill for over 4k in…read moredamages. We fought with them for months trying to get an accurate bill and to get an itemized list of everything we need to pay for. There itemized list was unprofessional which took 5-6 emails to even get one and we still didn't receive what we wanted. They had to replace trim and stated on the final move out report to "order extra supplies" which they tried charging us. 4 months we fought with them to get correct information, finally we came to an agreement to wait until everything was replaced and get an accurate bill which was 3k cheaper than the original bill. Which i personally believe they still over charged us for cleaning and replacement costs being they couldn't give us a bill from the lumber company they got their supplies from and charged us over an hour more labor than what was stated on their moveout check list. We were sick and tired of dealing with their collections department we ended up paying it to get them out of our lives. They are rude and have no idea what they are doing. I would and will never rent from this company ever again. Extremely unprofessional and not trustworthy.

Take you for every dime you have, and management is terrible at responding to any concerns unless…read moreit is urgent. the higher up management just ignores your call and passes it along to the property manager that you can't get anything accomplished with. Also plays favorites to tenants.

INH recently took over the management of my apartment here in Duluth MN, the Board of Trade Lofts,…read morea famous building on the Historical Register built in the 19th Century. The previous owner, EastWest, had some hiccups but was mostly okay. So the office of the new owners is in Waite Park, far away. They offered us an online portal to pay our bills, which we used to have for both maintenance & payments, worked well. The new one is garbage, seems like a scam or phishing attempt. First I tried to work out auto-payments thru my Credit Union, & it not only requested the CU's name, obvious enough, but then demanded my password to the account!! Well, I'm not going to give any business full access to my account!! Then when I tried to pay this month's rent on Monday, Dec. 2, the "Portal" didn't recognize my Credit Union, a huge network on the W. Coast, absurd. Then I tried to pay with my AmEx since that seemed the only option left. There were no terms or conditions viewable to use the Portal to pay, but I was online with Accounting trying to fix the problem. So when I did "complete" the payment, they had added a $50 "Transaction FEE" which I had no notice of!! Luckily the Portal was such garbage the Accounting guy immed. told me the charge hadn't gone thru. . . . I am ONLY giving INH 2 Stars here due to the on-site property manager, Kim, who was willing to take my payment check in the office today as she is on site. Otherwise I might have been tricked/ delayed into late payment and a high penalty charge. I would've given the scam main office one star. It is frightening how these property owners can engineer in ways to openly steal tenants' money. (I have read their other reviews, expect to be charged excessively when I move out though I wasn't by my previous landlord when I moved here in 2021.) Be wary of these people!!

I have worked with Premier real estate for the last 9 years in buying and selling properties…read more They have always gone above and beyond to help and answer all my questions. Marty Czech always has his clients best interest in mind.

From the owner: Premier Real Estate Services serves the Minneapolis, MN metro area and we make house calls! When…read morebuying or selling a property you can count on our service to make the difference. We handle properties in the surrounding communities such as Waite Park, Sauk Rapids, St Cloud, Rice, Saint Joseph and Foley. As Certified Residential Specialists, we know what home is perfect for your needs. We are also graduates of the Realtor Institute. We can help you buy or sell all property that includes: Residential and commercial properties, New construction, Investment properties, Single and multi-family homes, Apartments, Campus housing, Foreclosures. We also feature a storage facility with a security fence and surveillance cameras, complete with three sizes of units to choose from if you need a place to store your belongings between moves. Premier Real Estate Services is a Certified Real Estate Brokerage Manager, we are also EcoBroker Certified. We will also start your free market analysis to help y

Our experience with Premier Property Management has been wonderful! They were super friendly and…read moreflexible when we were in need of an apartment to rent. The managers and staff are really great and friendly and go out of their way to ensure that you are happy, satisfied, and comfortable. The apartment complex is kept clean and tidy. There isn't any riff-raff here and our apartment was super clean and tidy when we moved in. Dont hesitate to rent here...you will love it!

I rented a storage unit from Premier Property Management for close to ten years, I never missed a…read morepayment, then a few times I went to my unit( I had moved an hour away and don't drive and have to wait until my kids can drive to the unit) well my storage unit had been broke into and so many things were stolen and also totally vandalized, things thrown all over and damaged, I had boxed very nice and neat all my family's things as this was a large unit and my whole family stored their things in this unit, so we all took a loss, the thieves kept changing the lock , first time we had to pay a private locksmith 200 dollars to saw off the thieves lock, the second time which was this past Saturday the Property Management had their own worker saw the new lock the thieves had put on my storage unit.I just packed what was left in my unit into a Uhaul truck and moved it to a new place. I have made two police reports about the lock being changed etc. I regret ever choosing this storage facility, they never offered a new unit the first time it was robbed, they never made an extra security check on my unit, this management company just didn't care about me being a good renter or my family belongings stored in that unit B 60. The people who stole our belongings deserve the worst karma the universe can offer to them and their children etc. I believe it was white people that stole our possessions as my family is a mixed race family and I read a review from another minority renter who had the same problem with their unit due to a lack of real security at their storage unit also. Our unit faced the railroad tracks and the metal chain link fence has several holes cut into it so anyone can push through the hole and enter the premises, we saw no cameras covering that cut up fence either. We lost items we can never get back, as I said I wish the worst karma on the thieves and urge people to understand they are taking their chances of their stuff being stolen If they choose this facility, the office personal won't even apologize for the loss, they said it was my fault as we were not checking our unit often enough like once a month , that is not written in the contract and also I have to pay the office next month for having the thieves lock cut off. The weird part is the company had changed the technology to even enter the unit's gate, I had to call to even get into the facility. Immediately my daughter was skeptical, how come I was never notified by the office about the change in how to open the gate but the thieves could get in she suspected an employee must of been the one breaking into our unit. So I don recommend this facility to store your possession. These thieves had a free for all in my storage unit a few times. I am 71 years old and I don't lie about storage units, I have rented a few storage places here in Minnesota and this place is totally unsecure and unconcerned about the thefts I experienced while renting here. Sincerely Mrs. Lee June 2026.

The company is run by a very cool and down-to-earth guy, Dean, and I've had very few issues renting…read moreboth an apartment and self storage from them. In fact, they've gone above and beyond what I would have expected a couple of times. For example, I moved in late and parked in the lot behind the building I was in as directed. I woke up the second morning there to find my car towed. It was a weekend so I couldn't get a hold of anyone that could do anything. Monday morning I was called by Dean and told he would cover it as it was a misunderstanding. He then gave me a ride to the lot it was towed to and apologized. Amazing. This is how property managers should be. I'd give them a full five stars but the maintenance is a bit lacking at times. But at the prices they offer, it's easy to forgive.

I've rented two separate units from this company, the first for just a few months and the second…read morefor a couple of years. First off, they will tell you that it is so easy to put in maintenance request by going online. After complaining about something three different times, I finally called only to find out that their online request system doesn't work, and then it still took three weeks to get it fixed. You will also not get much of your security deposit back. They will claim that you have put no effort into cleaning and list specifics (such as tooth paste in the sink). This will happen even if you spent hours cleaning (including a full scrub down of sink). Also, if the sewage backs up and gets on your carpet, they won't clean it or replace it or even follow up with you after the plumber leaves, I learned that one the hard way. A few months after moving in to my second apartment, I decided to clean the carpet on my own (after the the sewage backed up, bringing all of my neighbors waste into my kitchen and hallway), only to have some of the stains in the carpet (that were already there when I moved in) to have disappeared. Meaning that it wasn't even clean when I first moved in! There is a TWO MONTH vacate notice required before you move out (whether you are month to month or on a lease). I do not know of many people who will have another place lined up two months before they move out, which means you will most likely be paying double rent for a month or just hoping that you are able to find another place after you put in your notice. And before your lease is up, they will send you a lease renewal, and IT WILL BE A HIGHER RENT than you were paying before, and it will be higher than what they are advertising for new tenants. On the plus side, they do keep the common areas nice and clean and my leasing agent and maintenance man were friendly, just not those above them. I have since moved to another rental and I'm actually being treated nice, it is really wonderful.

Most unprofessional and worst treatment of any housing or business transaction/agreement I have…read moreever experienced... Buyer beware when leasing from Birchwood Apartments in Marshall, Minn.

Rose Silos at Renters warehouse always help me until my issue is resolved. She takes her time until…read moreall my questions are answered. She has great knowledge of customer service. He professionalism is outstanding. She is positive, energetic and always happy to help. Throughout the years she helped me with in the greatest way possible. I thank her and all Renters Warehouse Team. You guys are amazing Team. Thank you so much!!!

If ZERO starts was an option, I would leave that. This…read morecompany is a snatch and grab that is just collecting application fees. The agents have zero communication skills and their website is awful. STAY AWAYIf ZERO starts was an option, I would leave that. This company is a snatch and grab that is just collecting application fees. The agents have zero communication skills and their website is awful. STAY AWAY

would be lower if I could don't fix minimum maintenance, don't respond back to calls, don't follow…read morelaws, try to illegally kick people out after calling health department for mold! neglect and unprofessional

trash and junk watch out theft, you trust them with your investment and they start abusing the…read moretenant. these people are sick