Did you ever feel compelled to write a review for a company even though you didn't use their…read moreservices? We were getting estimates to add insulation to our attic because it does settle over time and ours was built eleven years ago. We already had two companies out for estimates. The first one went into the attic and took a good look around before giving us an estimate. The second one didn't even go into the attic but based his estimate by measuring square footage in the basement. The third one was Stoney from BlownInsulationMI.com who, like the first one, went up into the attic to check it out. When he finished, based on what he saw, he explained that he felt our insulation had settled but was still adequate (when built in 2009, we paid for extra insulation above the minimum requirements). He said he would be happy to sell us some insulation, but the amount they would recommend would not affect our heating-and-cooling bills enough to make it worth the investment. We appreciated his honesty and that he took the time to explain his assessment and how he came to that conclusion. He was very knowledgeable and has decades of experience to back what he says. If we have a need for the future, this company would be on the top of our list. Give them a call.

Happy with the service from this company. Very pleased with the dollar savings that we have seen…read moresince maximizing our insulation amount. Would highly recommend.

First, no service was requested. Apparently, this service was initiated by Consumers Energy…read more Second, there was no communication whatsoever with my mom before they showed up on a very cold snowy day and turned off my mom's electricity while I was at work. My mom had no advance notice, no ability to use her stove or microwave, and her heat was disrupted for several hours on a very cold snowy "feels like" temperature in the single digits. My mom is an elderly woman who was unable to go out in the snow to question what was going on. Moreover, she should not have been placed in this situation. Finally, the workers took away wood that my mom had purchased for landscaping purposes. All of this occurred with no communication or even notification to the homeowner- my mom. I am beyond frustrated and appalled that these actions took place. UPDATE: The next day, the trucks were outside my mom's property once again. Since I was there, I ventured out through the snow to ask them about their plans and whether they would once again be cutting off electricity. The person I spoke with was very pleasant and promised to check on the plans. He kept his word and shortly thereafter knocked on my mom's door to advise that they would once again be turning off electricity for 2-3 hours. At least this time we had notice - even though I had to seek it out. My mom was prepared and it was less surprising than the previous day. I still think that Management should have provided advance notice of the electricity interruption but appreciated the helpful information from the worker who was on the job site. Because of him, I am upgrading one star, and yet believe Management needs to do a better job of keeping residents informed.

We had a power outage after a tornado in Coldwater. Consumers found a broken wire on the pole in…read morethe line fence of our neighbor's property. They cut a bunch of trees and brush down and left the mess in our yard. I called customer service and was told it was my responsibility to clean up the mess since it was my trees and brush. I even talked to a supervisor and was told it was my mess to deal with. They also cut a neighbor's tree that fell into my yard and was told I would need to contact the neighbor and have them clean up that part. I'm 82 on a fixed income, not sure how I will ever get my yard back.

Installed great system on my place. Super easy and well prepared. Would recommend for sure!read more

Low pressure sales, I had a couple questions so Anand was happy to come out a second time to…read morereasses and update the proposal. Very nice and professional crew. Reasonable pricing and good communication.

Energy First has done siding, windows and now a deck for us. They did a wonderful job each time…read more Prices were good, the staff was hard working and they leave the job site clean.

I definitely feel like I was scammed by this company. Had windows installed with lifetime warranty…read more Called in 2012 to have screens replaced and was told it was too far for them to drive, yet it wasn't too far when they did the install. Left 6 messages for a window that is not working with no response. Will definitely go elsewhere for new roof, siding and gutters.

We met Dominic at a home show in Okemos Michigan. We were impressed with his product, knowledge,…read moreand no pressure pitch. He scheduled and evaluated our bathroom needs . Very easy to work with. We got a quick and convenient scheduling time. Our SIR installation expert, Trevor M. was on time, friendly, and very knowledgeable. The finished product was exceptional! (bathtub and surround). Trevor explained the whole process step by step, answered my husband's many questions. We have many home improvement companies in our Lansing area. We are so pleased with SIR and will highly recommend this company for i's staff, service, high quality improvements.

We spent an hour and a half listening to a sales pitch. The salesman told us if we signed right now…read morehe would knock $2,000.00 off the price of a new shower. The reason they did this was to "Save time." If that were true they wouldn't spend an hour and a half trying to sell us the company.