Josh and his team are courteous, respectful, service oriented and thoughtful. Sometimes restoration…read moreservices focus on upselling their services. Not Josh and company. They performed the job with skill and care. I highly recommend this service but also hope you never need it.

Zach was just here, checking for mold in our house. He was very knowledgeable about the mold we…read morefound and explained what needed to be done. We decided to follow his advice to correct the problems.

We contacted Cox Roofing and Restoration to inspect the roof of a building we were considering…read morepurchasing. Mr. Cox was prompt, thorough, and extremely knowledgeable. He used a drone to carefully inspect the roof, explained the issues he found, and communicated with us in a timely and professional manner. Although we ultimately decided not to purchase the building for reasons unrelated to the roof, we were very impressed with the service we received. We would not hesitate to use Cox Roofing and Restoration in the future and highly recommend them!

One of the worst customer service experiences I have ever had…read more Had a roof inspection done with the intent to get a detailed report of my roof, with photos and descriptions of the current status. Probably the most basic service a roofing company can offer. They failed to deliver at almost every step of the way. Took me 2 months to be able to get the report. But the stress along the way in having to deal with the company was unbelievable. I have had to follow up with over 15 emails, 20 phone calls, and countless texts asking for the report. Every time a new version was issued, it was incomplete, and the customer service got worse. First, the report was a poorly handwritten note by the inspector. Then, when I mentioned again the need for a report that included all the photos taken, with descriptions, in the company's official letterhead, the new versions came with only a handful of photos and no descriptions. My requests were passed around countless times, and every time the new assignee did a worse job. As my follow ups started to tally up, the reports missed photos, missed descriptions, time and time again. My requests were never escalated to management, and when I asked for a call back or status update, they never got back to me. Their admin - the person I was interacting with directly and for most of all of these requests - is an absolute incompetent at her job. I cannot reiterate enough. When I got fed up with it all, after two months of trying, I asked for a refund. When I picked up the check, their admin didn't even look me in the eye, didn't say a single 'sorry' - she just handed me the check with an entitled face as if I'm giving her more work. I was speechless with the interaction and simply walked out of their office. But it gets worse. The second that I cashed the check, the inspector called me and yelled at me for requesting a refund for a service that he had done, but his team never delivered or completed based on my needs and countless asks. Only then did the owner of the company called me, trying to fix things, and to get the job that his team was unable to do, done properly. Although he apologized for his team's incompetence and ability to deal with a basic service and to deliver on my clear and repeated requests, he still had the courage to ask me to remake the payment for the terrible service. I laughed in total disbelief. After two months, dozens of calls, texts, and emails, I finally got the report. Their team didn't know how to work correctly the system to be able to issue it correctly. Will never rehire this company or recommend to anyone that I know. If they can't deliver on an inspection report, I can't imagine the other services.

For years, I've tried every over-the-counter grout cleaner and it's never made it a single lick of…read moredifference. Today Jeremy came, and in a little over an hour my grout looked brand new. Jeremy was polite, punctual, very friendly and clearly cared deeply about doing a great job. I can't believe I didn't do this years ago.

So I'm not a frequent flier but I have been using Woodard since around 1990. They have always been…read moremost professional and their quality has been too notch. One example is a 10 x 13 heavy wool rug in my living room. I've had it since 2010. About 8 years ago, my dog chewed a hole in it. They repaired it so perfectly, I still can't find the repair. I have two Standard Aussies and this rug has seen it all. This past week, they cleaned stains I never expected to come out. It looks like new and I couldn't be happier. I must also mention the employees are so very nice and really know what they're doing. Thanks!

They cleaned seven of my eight heat vents we couldn't get the other openned heat vents and then did…read morefive cold air vents. Also the dryer vent. Moises showed me that I needed repairs and when I saw the vents came into my addition built in 1929 and it goes out to the cupboard space out to register. I am grateful for the work done.

Because I had a horrible experience with the last carpet cleaner m, i hired clean green to clean my…read more1 bedroom, because the first place did a horrible job. They Quoted me a price for 1 room for $69.99 which was fine. However this was a bedroom with a king sized bed and a dresser which I said they didn't have to move. They charged me $120. For stains they didn't attempt to remove. Nope off my list. I tried to call no answer. Btw my carpet is really pretty clean. No disgusting stains at all.

The best drying team in the business! Micheal, Keane, and Stan came quick and got right to work to…read morefix our water damage in Ellisville! The team was able to help us create a plan to identify the source of the water and get it dry quickly. Unfortunately we had to pull up our flooring and do some demolition to our walls to access all the water but they did that in less than a few hours . I was grateful they disposed of all the damage materials. It took a lot of equipment to get us back to dry but the noise was not too bad with our doors closed. I am thankful to be dry, sanitized, and mold free. The 3 gentlemen were able to explain every step of the process and keep us informed on what it takes to stop water damage in our Ellisville home. The quick response and quality of the job was all for a great value! I thought the water damage was going to cost me an arm and entire leg, but this team is the real deal. I will be calling them back in case of any other emergency and referring them to everyone.

They showed up in a couple days after being called, so not too bad. Then is got bad. they would…read moreshow up for a day and get some things done and then call and say they had an emergency and then not show up a couple days, later when they showed up do some work, they would leave the wet carpet and debris in the basement. Would call and not show up for a week. finally got all the wet carpet, padding and drywall. They started in 2nd week of March and finished in later April. They would ask if they could leave some equipment behind, so they did not have to drag it around, and then charge me for it being stored at my house. Also, they never quoted a price until they found out how much insurance was covering. When they found that out they got a contract out to us at the end of the work instead of upfront. I feel that they took advantage of a situation and inflated their prices knowing how much insurance would cover. I would never recommend or even come close to using this company ever again.

This company really is the best choice we could've made for our roof replacement project! Josh, the…read moregeneral manager, was exceptionally responsive to our needs. He worked directly with our insurance company to get additional items covered that were not initially covered by insurance. Josh is very personable and knowledgeable when it comes to this profession. He was always very polite and involved in the project before, during and after the job was done. His installers were on time and had to work extra hard because the shingles could not be loaded directly on the roof and the waste dumpster could not be brought close to the house due to our driveway layout and large trees. Regardless, they finished the project on time and were respectful of our property. We are very happy with the outcome of the new roof. Josh worked to make sure we were pleased with the shingle selection and made special trips to our property to drag a magnetic rake across the lawn to pick up any remaining nails, even after the installers had done this when finishing the project. This addressed our concern since we have a dog that could otherwise have stepped on them. We highly suggest this company and specifically the general manager, Josh!

Had best choice roofing replace my roof and they were fantastic. Good communication, great people…read moreworking the job and very happy about the final result. Definitely recommend.

Had Glenn out today to water blast the drain lines off my down spouts. One of the lines was plugged…read morebut we decided to do all lines to be sure. Glenn was very thorough and got all 6 lines cleaned and working properly. There was a coupon on line to save $100 on water blasting. The service was very reasonable and I'm very pleased. I will keep their number and definitely use them again if needed.

I called and called (off of the web) what appeared to be local numbers in order to find a 24 hour…read moreplumber..... what a joke! All I got was generated voices to set up appointments. FINALLY, in found and called RooterRuter. I actually got a human on the phone right from the start. They said they could get someone out within an hour. she showed up, was friendly & professional, & got the job done. If you don't want the b.s. just call RooterRuter! Recommended!

RestoPros of St. Louis is a top-tier team. Mike and their staff are professional, reliable, and…read moreprovide a great overall experience. For anyone in the area needing restoration services or water damage assistance, this is the team you want to work with. I highly recommend giving them a call!

To put it quickly- we had an emergency ahead of a winter storm, took a chance on this new company…read moreand I am so thrilled I am ecstatic to be able to leave this review for them! I cannot recommend them enough! It is refreshing to find a company in this town that responds, responds quickly, and seems to actually care. We've been calling around other companies struggling to get responses with week plus long wait times just to get someone out. We just couldn't wait that long with our water damage and a big winter storm on its way, so we took a chance and called RestoPros, not even sure our project really fell under restoration and we are SO happy we did! The guy who showed up was Doug, I cannot recommend him enough. He was informative and patient- took the time to talk through everything and answer our questions, which were plentiful bc we are pretty clueless about this stuff. I also cannot state enough- they responded so quickly!! I cannot thank Doug and the RestoPros team enough for bringing us peace of mind by addressing our issues faster than I thought possible and making our home secure ahead of a huge storm. My only regret is not calling these guys first. Hours wasted calling others who couldn't help us meanwhile I heard back from these guys immediately and Doug was out right away- I almost didn't believe it until my doorbell rang. If you have any damage this is who you want to call for sure!

Had a pipe come lose and the water was draining in the basement. The service tech (Kollin) came…read moreand fix it. He explained everything to me. He was great

Roto Rooter is the WORST!! Rude, arrogant, not-timely, and poorly spoken. Overpriced, the list goes…read moreon. Avoid!