For a bathroom project we ordered tile through The Tile Shop. Through the process of deciding,…read morepricing, ordering and even returning a bit of over-ordered tile... we were assisted by at least 4 staff members. They were all great! So helpful, accurate, patient and thorough. We highly recommend The Tile Shop in CoS! We've done many home projects and they were the best we've dealt with!

I love this store, but the professional patience help, and expertise is a bonus! In particular Joss…read moreDay-Salazar is wonderful to work with and is willing to extend beyond his role as a sales associate by offering his expert advice on jobs from his years as a commercial Tile contractor. Today I brought back items for return and his patience and support were still unwavering! Thanks Josh and The Tile Shop!

Start to finish, Matthew Lee excels as builder, advisor/designer, and artist. He took an outdated…read more90's master bath shower and garden tub, and made it into the walk-in shower we had dreamed about for years. I strongly believe we'll recover the cost of the job plus a lot more somewhere down the road. His work is meticulous, always going the extra mile, and "close enough" was never enough. He was very receptive to discussing pros/cons of changes and ideas we came up with. In fact, his experience was very useful when we were trying to make decisions for changes. By far, Matt is the best tile craftsman I've ever used. You cannot go wrong using him. He is, bar none, AAAAAA+!!!

Attentive, focused, excellent service and quality. I cannot say enough great things about Lees. He…read morecame through at a rough time (previous contractor issues) and saved the day. His workmanship is unmatched. Thank you!

Craftsmanship, artistry, excellent customer service!! I didn't know all of these together existed…read moreanymore. I am stunned by the amazing tile work in the completely renovated bathroom. EVERY tile is level. It is the most beautiful present day tile work I have seen. I cannot wait to save the money for the other bathroom to receive the same top quality work. What is even more amazing, I was not living in the home at the time and managing this project from afar. Woody handled all roadblocks and was the ultimate professional, even when the roadblock was mine to own. It is so rare in today's world to find such workmanship, craftsmanship and professionalism.

They completed another amazing job in my home recently ! Pictures to follow shortly. I understand…read moreK &D was awarded Nextdoors 2025 Favorite again this year!

From the owner: I am a Master Tile Setter with over 25 years experience & a Colorado native. I am registered with…read morethe State of Colorado and fully insured. I specialize in Custom Shower Pans, Custom Showers, Backsplashes, Pre-Finished Hardwood and Laminate Flooring.

My Tile Guy Rocks! Jimmy showed up on time for a backsplash estimate. He gave us ideas and was…read morepatient with all our questions. He was reasonably priced and his work ethic was fantastic! He was meticulous and took pride in his work. He was courteous, respectful and patiently explained what he was doing. We love our backsplash!

This is a very dishonest company that will take your money and not stand behind their work. We…read morespent over $20k on flooring for our home in Breckenridge. We told the sales person we rent the place out when we are not using it and he sold us an LVP product that he claimed would be durable and would hold up against water and renters. Well three years later the floors look like crap. They are popping and swelling in different places, seams coming apart and chipping. The floors look embarrassing and need to replaced. I am not looking for a refund or even free floors, but I was looking for some sort of resolution like store credit on materials that I could used towards replacing the garbage they sold us. Basically I was hoping to find a middle ground. I called and spoke with Cheri the owner and right away she told me it was a manufacture issue, not a workmanship issue. This was without even seeing the floors. When I sent her pictures she then ignored me when I followed up with her several times. Then I spoke with their GM Randy, who was very condescending and after a few conversations told us to pound sand. He said since our place was used as a rental the manufacture's warranty would be void. I told him we discussed the use with the sale's person so why did they sell us this product? Randy's response was "that sale's person is no longer with us". As if that absolves them of responsibility. Then I asked to see the manufacture's warranty, then the excuse shifted to "that manufacturer is no longer in business". Randy is a shifty guy. If you want to spend a lot of money with a company and when there is a problem they take zero responsibility then Big Bob's Flooring is your place. I find their response laughable, canned and untrue. Hey Randy, maybe fill in the blanks that person that made the template left for you. Hahaha! Your canned message says you're willing to work out a solution, that's exactly why I called you multiple times and you did not work out a solution. I very much would love to find the middle ground on this situation. You and Cheri know how to contact me. If this review is still up anyone reading this knows that you did not contact me to work out a solution and your company is dishonest.

After shopping around we found a great deal at Big Bobs on carpet for our home. Installation day…read morecame and went with no issue. The crew was great and did an excellent job. What wasn't excellent was Randy the salesman. The man lacks any professionalism or couth. He called me twice and when I wasn't available he threatened to turn me over to an attorney for an outstanding balance 48 hours after installation. When an attempt to call him back was made, he wasn't even in the office to handle the balance. His threatening messages were completely unnecessary. All he needed to do was be at work and answer his phone, instead he chose to leave early due to the snow. Nobody should be treated with such disrespect from a business that just spent thousands of dollars at. If customer service matters to you, buy your flooring somewhere else.