Jennene should be the president of this company!! I'm serious; I will only use BF Title from this…read morepoint on as long as she's promoted. Wonderful communicator and rallies her team to ensure great outcomes. Why go anywhere else!!!

terribly slow and inefficient. do not recommend these guys. if they would actually call you back,…read moreor for that matter, give you a straight answer maybe it wouldn't be so bad, but that doesn't happen! stick with Cascade or one of the other guys if you want anything done timely

Be careful with this company. They like to spam email you for insurance/financial stuff but when…read moreresponded to, the spam begins. Not to mention the fake invoice to attempt to collect from PayPal. I would NOT trust this company with your needs. Best part is, I don't live in the same state. There are approx 7+ spam emails and phone numbers that are all grouped together. Nobody will answer the phone. Poor business practices.

I've used Tom for my retirement funds since 2004. He has always steered me correctly, been…read moreavailable and taken time to explain things clearly. He keeps me informed on what is going on with my funds. I'd recommend Tom Doncaster.

The extra effort put forth to provide my wife and I with excellent service. This office treated us…read morelike we mattered.

Very helpful and professional, answered all my questions and helped me with my situation. I've been…read morea customer for many years and have never been led astray.

Kassandra is great! Always so nice and very helpful. She helped me make some changes to my home…read moreinsurance.

If you have a good driving record, anyone who can fog a mirror can get you a decent deal on car…read moreinsurance. If you don't - like my daughter (i) whose car was hit by a BUILDING (think about that) and (ii) totaled her Mom's car while hers was in the shop - you need a *broker* who can find coverage where others cannot. Gary Paulson is The Bomb. Not only did he find her the best policy, he gave terrific advice about how to transfer the vehicle to her to prevent *my* potential liability. Fantastic knowledge. Everything was done in one (1) phone call. That's pretty awesome service, I think.

I have been a customer since about 1986. Used to have excellent customer service, but no more…read more Staff treats you as if you are bothering them, or are very unhappy. No smiles, no acknowledgement of you as a customer, just hurry up and get them out the door. About three of the tellers never smile and are openly rude. Very disappointed in the lack of customer service. I have been in there multiple times in the past few months and it never improves. There's a lot of competition in the Tri-Cities for financial services so you need to place an emphasis on customer service or you will lose accounts.

After working with Tri-Cu personally and in my business for the last 6 years, I have nothing but…read moregood things to say. I have worked directly with Trevor, and more recently with Graciela and Brandie who are all very responsive and easy to work with. Trevor goes above and beyond to make sure my personal banking needs and my customers needs are met timely. He is super friendly and explains things well and I can tell he takes personal pride in what he does, it shows in his customer service every day! Thanks for making something as confusing as banking and loans so easy for us, we appreciate it! I highly recommend Tri-Cu to anyone looking for a local credit union who truly has your best interest in mind.

Service was great! Please contact them if you ever need help! They will guide you into the correct…read moredirection.

After getting quotes from several different insurance company, finally chose to go with American…read moreFamily. Sam, the agent as well as the owner of the agency provided me the best service I could ask for an insurance company. The process of providing quote and setting up account was smooth and fast. After going through EVERY SINGLE detail of the coverage, Sam left me nothing to worry about. Sam also has the best quote rate in Tri-City area, and he deserves a All Star rating. I would recommend you guys giving a try.

Great relationship with Good Oman Insurance agency. Our agent [Connie McElrath] goes above and…read morebeyond what most agents do. Call her today! She will find the best insurance for you and your family. She is honest and a delight to work with. When she says she can get it done, she does it. God bless Connie. She is the best.

Darin is awesome! I cannot recommend him enough. Insurance policies can be very confusing and there…read morearen't a lot of resources available to help walk you through which policy meets your needs. Darin took time to get to know me and what was important for the type of coverage I was looking for. He found a great auto insurance policy for an amazing price and he went through every line of the policy to explain exactly what each part meant. If you want to truly understand what you are signing up for and ensure adequate coverage in the event of an accident, this is the guy to go to!