Kassandra is great! Always so nice and very helpful. She helped me make some changes to my home…read moreinsurance.

If you have a good driving record, anyone who can fog a mirror can get you a decent deal on car…read moreinsurance. If you don't - like my daughter (i) whose car was hit by a BUILDING (think about that) and (ii) totaled her Mom's car while hers was in the shop - you need a *broker* who can find coverage where others cannot. Gary Paulson is The Bomb. Not only did he find her the best policy, he gave terrific advice about how to transfer the vehicle to her to prevent *my* potential liability. Fantastic knowledge. Everything was done in one (1) phone call. That's pretty awesome service, I think.

Jeff was able to assist my elderly mother the same day I called him. We so appreciate these…read moreservices and would recommend him when the client isn't able to travel.

I called Jeff with an urgent Notary need and within minutes he was on the way to my home, even…read morebefore typical business hours. Very professional and courteous, I would highly recommend Jeff and will be a repeat customer!

The extra effort put forth to provide my wife and I with excellent service. This office treated us…read morelike we mattered.

Very helpful and professional, answered all my questions and helped me with my situation. I've been…read morea customer for many years and have never been led astray.

Be careful with this company. They like to spam email you for insurance/financial stuff but when…read moreresponded to, the spam begins. Not to mention the fake invoice to attempt to collect from PayPal. I would NOT trust this company with your needs. Best part is, I don't live in the same state. There are approx 7+ spam emails and phone numbers that are all grouped together. Nobody will answer the phone. Poor business practices.

I've used Tom for my retirement funds since 2004. He has always steered me correctly, been…read moreavailable and taken time to explain things clearly. He keeps me informed on what is going on with my funds. I'd recommend Tom Doncaster.

Super kind and accommodating. A pleasure to work with. They came to us, and even provided a needed…read morewitness. Super affordable.

What a wonderful experience! On time, efficient and very friendly. The process was easy and…read morecommunication before hand was excellent. Definitely spurious service. thank you

I have been a customer since about 1986. Used to have excellent customer service, but no more…read more Staff treats you as if you are bothering them, or are very unhappy. No smiles, no acknowledgement of you as a customer, just hurry up and get them out the door. About three of the tellers never smile and are openly rude. Very disappointed in the lack of customer service. I have been in there multiple times in the past few months and it never improves. There's a lot of competition in the Tri-Cities for financial services so you need to place an emphasis on customer service or you will lose accounts.

After working with Tri-Cu personally and in my business for the last 6 years, I have nothing but…read moregood things to say. I have worked directly with Trevor, and more recently with Graciela and Brandie who are all very responsive and easy to work with. Trevor goes above and beyond to make sure my personal banking needs and my customers needs are met timely. He is super friendly and explains things well and I can tell he takes personal pride in what he does, it shows in his customer service every day! Thanks for making something as confusing as banking and loans so easy for us, we appreciate it! I highly recommend Tri-Cu to anyone looking for a local credit union who truly has your best interest in mind.

David lied when he said that there would be a crew and truck to move us either late afternoon or…read moreearly morning. NOT TRUE. There was not follow up. I had to call and find out that dispatched scheduled is 24 hours later than what David and I arranged. It was a last minute "savior" move. It didn't happen. NO ONE is transparent.

Beware: Unreliable-they did not pick up or deliver on…read morescheduled date or time. Unprofessional-when I called the same phone number a second time I was told "back down and don't call this number again" Unaccessable- I've called over 15 times and was on hold from 40 to 50 minutes only to be hung up on or sent to voicemail. I did speak to someone working from home (kids in background) twice and was told she would get right back to me same day. Never received a call back. The driver on the delivery end tried to double our price due at the time of delivery. We insisted and only paid what was on the contract. Why would he do this! check the Better Business Bureau. Over 150 complaints in the last three years. To end on a positive note. My only positive thing to say-The driver who picked up in the beginning was very pleasant and efficient.

They broke an item that was a gift to me from 1999 Michael Angelo statue told me I should of had it…read morein a box though they carried it as is to the truck. When the unloaded it it had several chips and cracks. After they unloaded he says I should of had it in a box. Even though they had a ton of blankets and elastic ties to move it. It was over 800 dollars but only sent me 300 to replace it. I would keep looking and would not recommend them for any moving of my things again. Antique dressers and tables were scratched as well. Never again.

The greatest thing about Bekin Northwest is that they truly care about their clients and people…read morethey work with. Ken is amazing in working with clients and families to help through somntimes stressful times and know that your move and items are cared for just as you do. I also found they are involved in the community events and causes which is hard to find in businesses in today's times.