Awesome - he came the distance to Martin, but only once - it was designed with my measurements and…read morehis rendering/options sent to me. I took care of the demo of the wire closet racks, spackle and painting, and Mike showed up and did an amazing job with a strange-shaped closet! I cannot believe all the room I have with a fairly smaller walk-in!

We had a great experience with Knockout Interiors replacing our carpet in the stairwell and bonus…read moreroom. From start to finish, Boston's customer service was excellent, professional, fast, and efficient! The installers were on time and did great work. It's refreshing to work with a company that keeps you informed, follows through, and truly cares about providing a great experience. The carpet looks fantastic, and we couldn't be happier with the finished product! Highly recommend Knockout Interiors to anyone looking for quality work and exceptional customer service!!

Mike was so nice in helping me order a duplicate of my friend's super-soft area rug, just from my…read moredescription. The store has lots of oriental rug options, "half off" rug cleaning, and order-only options. What they don't have? Website. Store Hours posted on the entrance. My rug is here and they called the day it arrived (within a week). I'll go back but I'm glad I added a Yelp page to help them out- I don't know how anyone would know they were there! Apologies for no photos, but the signs posted in the store expressly request that no photos be taken.

Michael knew exactly what we needed and he made sure that everything with our floors and rug was…read moretaken care of. He kept in touch and made sure any concerns that we had were addressed.

HOLY MOLY! The Countertops of Memphis team are consummate professionals and incredibly easy to work…read morewith. From consultation on materials, sink selection, templating, scheduling and installation, each step was handled with reliable communication and clear expectations. Our "new" kitchen is coming along beautifully and these countertops are like icing on the renovation cake!

Would highly recommend Countertops of Memphis, if you are looking for a professional, fast, and…read morecourteous team to work with! From the time we visited their huge showroom downtown to touch and feel all the quartz slabs and take our time to pick out what we wanted, to the time of final installation, they did it in under their two week commitment for our island countertop. Who does that? Plus their up front pricing was fair, they keep you up to date throughout the project, and the installation team were fast and cleaned up everything after they were done... they are truly professionals. Don't go anywhere else!

Freddy and his crew were absolutely amazing! They got the work done, professionally, clean, and my…read morehouse looks beautiful! Price was better than any other quotes. I'm so pleased with the work, and how things went smoothly. I would definitely recommend them.

Fantastic job installing flooring upstairs in one bedroom and the hallway. I will be calling them…read moreback soon to install more flooring in the game room and my office:

They always provide a written estimate, allowing you to review and change prior to work. Work start…read moreand end dates are always reasonable. Best of all, the work is great. We've had them do increasingly elaborate work over the years - now Kitchen cabinets, moving walls/doors/plumbing to accommodate redesign, drywall, ceilings, flooring, windows, lights. I could go on.

We've had Eric do two sizable projects so far (outdoor porch and indoor flooring and repairs), and…read morewe are extremely pleased. I come from a family of carpenters (a tradition I broke, unfortunately), and so I notice and appreciate Eric's attention to customer preferences, details, and quality work. We've got another project on the books (a shower rebuild and other bathroom repairs), and we will be working with Neading for as long as we are in the area. A few details below for those who want it. Outdoor project was a partial rebuild of the front porch, mostly ceiling and fascia that was rotting and poorly built to begin with. Eric carefully removed the gutter, built a temporary structure to keep it in pristine shape, quickly and expertly rebuilt the front of the porch, including extending the trusses a bit, painted, and re-attached the gutter. Looks fantastic. Indoor project was a kitchen floor installation + shoe molding, laundry room flooring, and some minor repairs here and there. All done expertly and quickly.

Huge selection for our bathroom remodel. The sales agent was very helpful in making our selections.read more

As far as tile selection - awesome. A little on the expensive side…read more As far as my initial visit and assistance- no problem. As far as ordering-the process was made easier by the store manager, Cesar. As far as receiving the product, which btw they have it shipped from a warehouse-so be prepared to wait, then no matter how small or big your order check all boxes as within our batch we're 2 boxes of totally different tile.that caused another week's delay for our renovation. And then there's the problem of customer service not bothering to check notes on what is paid, or what are replacement tiles. So if you're not dealing with the same person- no telling. I am just glad I had Cesar to deal with to make sure we were on the same page. Too bad he's leaving.

We are getting ready to sell our home. We want to do Our…read morecraft room and laundry room with new linoleum. Have been driving by Tim Hogan's for years and never been in. THAT won't happen again. We stopped by on a Sunday. Found a great linoleum remnant they had at an unbeatable price. The salesman Don Andrews, was personable and helpful all around. So by Friday we had great new flooring in two rooms done by a very friendly and professional installation crew. Last time we did a Big box store we waited six weeks for install. We still have two rooms to do ( carpet this time). And we will be getting it from here also. Go see them.

We chose this company based on decent reviews and being local. We were really looking forward to…read morehaving our new carpet installed, but unfortunately our experience was disappointing. We were simply forgotten not once but twice come time of install. After the first missed appointment, we gave them the benefit of the doubt. However, having it happen a second time was unacceptable. Scheduling with Bruce is when things went downhill. He did offer several options for install dates however us getting off work to match their schedule was the challenge. We called the day prior of the first scheduled install appt to ask their eta. Bruce tells us he simply messed up, he forgot us and couldn't do the job. After the first forgotten appointment, we gave Bruce the benefit of the doubt because everyone is human and mistakes happen. We scheduled a second time a couple of weeks out. Strike two. No one shows up for install. Completely unacceptable. We then decided it wasn't worth the stress to try a third time. Our PTO is more valuable than waiting around for a crew that has no sense of simple communication and respect of customers time. What made the situation more frustrating was the lack of communication and accountability. The apologies felt half-hearted, and no one seemed willing to take full responsibility for what happened. A simple update would have gone a long way and not a blame game between an installer and an owner. I understand that unexpected issues can arise, but showing up for scheduled appointments or communicating when you can't should at least be the bare minimum. Customers rearrange their work schedules and personal lives for these appointments, and their time deserves to be respected. Tim Hogan happily refunded our money for the job. It's just unfortunate because we were giving a local family owned business a chance and things didn't work out. I do hope scheduling and communication is improved so future customers don't have the same experience. I typically leave 99% positive reviews for businesses so I will add that Jim was a pleasure to work with. He came out to quote the work and then helped us pick out the carpet and padding in the showroom. We were able to communicate effectively with Jim throughout the entire process, from the initial quote through final payment. We truly appreciate his professionalism, responsiveness, and willingness to communicate every step of the way. We definitely want to recognize and praise Jim for providing such a positive experience and being easy to work with.