Goes out of her way to help patients. Very considerate. Recommended to all.read more

The nurse there is nasty. She has a problem with talking to people in a normal way. Glad to get…read more out when i did. Wait times in office are way to long. I spent 45 min in nothing but a papper gown cold waiting for the doctor.. The place is in disaray . No one knows what is going on including vakante, and it,s not just me my wife has had the same issuses. Good luck, i think your nurse needs to go into driving a truck. That way she won,t have to talk to anyone.

You get in and out fast. This place is your typical doctors office, complete with sick and healthy…read moresided waiting lobbies. They do it all, from check ups to blood work and all the fixins. I normally hate going to the doctors office, but this one aint bad. Receptionists were friendly and get you in and handled quickly!

I see Amy P she is always understanding ,caring and so knowledgeable. She is the best PA ever and…read moreI never had a problem there.

We love our PA and I have no issues with the office or protocol. Always kind and understanding…read more Careful review of medicines and outcomes. I've recommended the practice to others and will continue to do so.

This is not my primary care provider and I am writing this review solely on my one and will be my…read moreonly experience at this doctor's office. I was sent here by a company called LHI, a company that is contracted through the VA (Veteran's Affairs) to send Veteran's "out in town" to see a non VA doctor for certain exams, if a VA provider is not available. Ok so, my appointment was scheduled for 11:45 am, which is the time that Hamburg Primary Care chose! I called them at 11:40 to say I'd be 5 min late. They said ok, that's fine. I checked in at 11:48, 3 min late. A nurse did not see me to take my vitals til 12:08, 20 min later which is already annoying. She took me to the room where I would see the doctor and said so and so will be in shortly. Ya know, the usual. I was not seen by the doctor til 12:37!! I had SO much time sitting in that room, I began to look around. The room was what I would call filthy! I mean maybe that's an exaggeration (see pics), but it's a doctor's office!! There were large dust bunnies on the floor and trim. Side note- I am severely allergic to dust mites, believe it or not. I've been tested and I start to sneeze a lot when I'm around too much dust/dirt. It also bothers my throat. You don't expect to walk into a dirty patient doctor room at a doctor's office. There were also fair amounts of chunks of dirt in various places on the floor. It looked like the floor hadn't been swept in awhile. Too long for any standards, but def too long for a doctor's office. There was also a film of dust on the edge of the counter top as shown in pics. The top of the Biohazard bin had a film of dust on it as well. They just need to clean! The doctor was very pleasant and apologized for the wait. I was polite and did not complain about how long I waited. I just wanted to do my exam and leave as I had other plans for my day after this appointment. Based on having to wait almost 1 hour to be seen and the gross state of the room, I would not recommend this establishment and will never go back. Also, I had to drive 50 minutes each way to be seen here! Luckily we're getting paid for travel.

This practice offers wonderful service. I have to thank Mary and Ginny for all that they do.read more

Been with Dr.Novelli his entire 43 years practicing. Compationate and always available to listen…read more Never one complaint in all these years about his ability. He and his staff are wonderful.

If you are looking for quality care, honest and wholesome treatment, and a responsive staff,…read moreKowalski Family Practice is for you. As a patient of over 15 years, every experience and visit is better than the last. Whether it be the office staff, the nurses, or Doctor or Laura, you find yourself in the best hands. Calls are returned promptly, and care is given with love. Thanks for all that you do!

I have been seeing Laura for over 10 years, she's amazing. But the office employees are absolutely…read moreterrible, they're extremely rude and belittling. They have terrible customers service skills and do not know how to talk to their patients. Also they changed their hours and make it extremely hard for people who work later in the day to make an appointment. I'm sure there are people like me who would rather not leave work early for an appointment and miss out on money. Disheartening.

Our follow up visit was efficient and quick. We got in to see the doctor, had our final visit with…read morehim before being discharged.

Woefully incompetent. Everything is a hassle. If you ask questions you do not get direct answers.read more

Worst doctor ever, has a terrible bedside manner and just very rude and ignorant overall.read more

​ Leslie Lehman and her staff were all abusive to me when I complain to Leslie about it she…read moredismissed me from the practice . She's now refusing to forward my health records to my new doctor . I recently had a heart attack and have been diagnosed with renal failure . Struggle with chronic depression and I have severe arthritis in my hips . Lesson Lehman won't forward my records so that I can receive the healthcare that I need . Leslie Lehman in my experience was absolutely nasty and dismissive . It was my experience that leslieman was more concerned about herself and her staff.