Liz Berry- State Farm impediments include: 1. Refusal to…read moreprovide declaration of converges & cost on HOA policy to HOA member/home owner. 2. Cannot quote replacement cost coverage per square foot. 3. Forgets who brought account to her. 4. State Farm refuses to provide copy of commercial policy in PDF file. Only paper. 5. Liz will lot scan paper policy into PDF file & provide to insured. 6. While Liz Berry- State Farm is better than many agents in other areas, that does not forgive or compensate for her foibles. 7. Liz photo is 26 years old.

I used to hate State Farm! A few years ago, I moved into and became the owner of the home I grew up…read morein. My parents had State Farm on this house, so literally the only change was the fact that I was now the policy holder. I wasn't a new homeowner, I had multi-car discount, but all of a sudden, a $900 bill became over $3000??? I spoke to NUMEROUS State Farm agents in the area and not a single one could explain why the premium was so drastically different. This frustration eventually led to me switching to a different insurance company. Fast forward a few years and it was time to add my teenage daughter to my auto insurance policy so I decided to shop around. My brother reminded me that Liz Berry was a State Farm agent. Both he and my mom had State Farm because of Liz and were more than pleased. I figured I had nothing to lose and reached out to Liz. I don't know what magical wizardry she worked but she was able to offer me a policy comparable to what I already had and was cheaper than my current insurance company at the time and the other quotes I received!! I was pleasantly surprised and can't help but wonder what the Charleston area State Farm agents that I'd reached out to before were doing besides nothing useful. Thanks to Liz Berry and her phenomenal team, I've got amazing customer service, a policy with the coverage I want, at a price that makes me happy. State Farm is no longer my enemy because of Liz's commitment to customer service. Highly recommended!!

Awesome staff, everyone helps each other out and are always looking to help you out anyway they…read morecan! Definitely recommend this branch for any of your insurance needs!

Brandon Landmark should be ashamed of himself!!!!! He contacted my husband and I several times…read moreabout how he could save us money and he wanted us to add our home insurance with him. Since this wasn't the first time he had done this and not delivered, I politely informed him that if he had something to offer and he could deliver on the savings we would be interested in setting up a call with him. HE schedules a call, my husband and I arrange our schedule to be home at the same time to discuss this with Brandon BUT he never calls. I email him saying we arranged our schedule and you didn't call. His excuse was that he was with a customer late. He emailed information over showing how he added all these discounts to our policies BUT they weren't actually added as he portrayed they were. He literally wasted my time and showed such a lack of professionalism that I requested he NEVER contact us again because he doesn't value his customers time, he misinformed us and he didn't save me a dime on my policy. My husband had already had trouble with him because he didn't set up his bank draft properly and my husbands payment didn't come out. Thankfully when Brandon failed to answer a few more questions. I called in and spoke with Morgan Moore. She was informative, honest, and to the point. She explained our policy as its listed, no extra so called discounts like drive & save, that weren't apart of our policy. She explained what that program is and how we could potentially save with it. She explained why some of my rates were higher than my husbands and that because I drive a Lexus its more expensive if there were to be an accident. She explained that my husband and I are on two different programs and at renewal she will see if she can get me on that program. She even informed me that she set herself a reminder to make this request at renewal. Moral of the story is Brandon sucks so ask for Morgan Moore because if not for he we would be switching to another State Farm!

I was able to get my insurance cheaper by letting them search other company's to get a better…read moreprice. I will say I called few weeks back and never received a call back which was ok bc ended up being a change of plans..

Brittany is always willing to help me! I appreciate her positive attitude! She always goes above…read moreand beyond for me.

I opened four CD accounts on the same day. The officer who opened my CDs asked prying questions…read morethat bordered on inappropriate. She also insisted on doing a hard credit inquiry, although I was DEPOSITING money, not borrowing. This unnecessary action results in a temporary, but annoying, reduction in credit score. Instead of a welcome packet, as you would expect from a normal credit union, she gave me a crummy cash register tape two feet long. It took her an hour to open the accounts, and her smarmy behavior made me want a shower. Two weeks after my only visit, she struck again. This time, she had a flunky call my phone and ask personal questions that sounded very much like a scam; like the many warnings you see from legitimate organizations: "We will never call you and ask for personal information..."; MTC isn't like a legitimate organization. When I hung up on the flunky, the original officer called me and told me that if i didn't believe she was who she said she was, I could call her back at the number she gave. She wouldn't tell me what the problem was, and I was already pretty concerned that my $50K+ was in some kind of danger or wasn't accruing interest. So I brought up their website and called to ask if the number the officer had left was valid. Then I called her back. Apparently she had gotten into some kind of trouble because she hadn't noticed that one of the items I deposited was a check made out to and endorsed by someone else. By now the check had cleared but now she wanted to give the same intrusive questions to the other person. You're probably as tired of reading about her drama as I am of writing it. Suffice it to say that she has continued to pester us now for several days. MTC does not inspire confidence. If you want to park money at interest, you don't expect any unprofessional drama. Even if the interest rate is a little lower somewhere else, it makes sense to give MTC a pass.

Lionel cares for his patients in a way that I have never seen. I am amazed every interaction I…read morewitness. He care, checks on you, and truly makes you feel like family.