worst decision I made in my years of parenting. I went against my better judgement even after…read moreseeing the nurse crying and let them give my child shots he hasn't been the same since. The doctor gave zero fks and told me to take my child to another facility if I didn't want to gov emu child anymore shots after the damage had been done. if you love your child DONT GO HERE.

Good Evening Fellow parents,…read more I would like to start off by saying that this office was referred to me by my sister as my niece used to go here. The reason why I am giving this office a 1 star is because of the level of care. We book an appointment early in the morning to be seen for the first time. I waited over an hour and a half to be seen. My appointment was scheduled for 9:00 am but was not seen until nearly an hour and half b/c of how busy this office is with lots of people. I would like to mention that the issue did not happen in the Riverdale office but rather in the Stockbridge office that they recently combined. It was the initial visit for my newborn and he had a diaper rash that wouldn't go away so I waited patiently to be seen. The lady at the front desk had a bad attitude when checking you in, the nurses in the practice that I encountered were nice. The female dr that saw my son answered all of my questions and concerns however I did not feel that we connected to continue seeing her. Nonetheless, I took her advise regarding my son's rash which happen to be an Yeast infections. She prescribed ointment and we did the treatment at home. The rash wouldn't go away after a few days and this truly worry me. I called the office and spoke to a nurse who mention to mix the ointment with hydrocortisone and Destin and see a difference. I took the advise and did not see any improvement. After researching online, I ended up using corn starch one time and the rash cleared up. I did used hydrocortisone afterwards to help heal. During the checkout process in the initial visit, the lady was short, no eye contact and was only there to book 2 - 3 appointments in advance. I only booked the 2nd visit and did not want to do any more bookings. The big issue happened with them when I signed a medical release form to switch practices because I did not feel that this practice care and did not like the check in process and the things I saw while seating with other clients. This practice was crowded and the process felt rushed and asking questions felt like bothersome. I called the office the day before my last appointment to confirm and they advised me that we were still scheduled for the next day only to come in wait another 35 minutes for them to tell me that they cannot take me since I am changing practices. This all could have been avoided with a phone call. I was so upset about the process because the medical release forms were signed over a week and a half prior to the appointment and supposedly they had faxed the information on that Tuesday prior to my Friday appointment that week. I left quite upset however remained professionally and called the office once I was calm to ask for them to send me the medical records directly. I paid $25.00 since the previous practice claimed that they hadn't received the forms. I believe the office manager or a staff provided me the information right away and I did not look back afterwards. I do not recommend this practice b/c of the multitude of clients, the process feels rush, the care does not appear genuine and some of the staff are not friendly. I would think twice than providing your money to a practice that does not uphold customer service or care standards. Thank you.

This Urgent Care center is the best around. The staff is friendly and knowledgeable. Dr Obiekwe is…read morepatient and takes time to listen to your concerns. His nurse Rita is Exceptional and treated you like you're Family. If you're in need of a primary Dr. and you're looking for someone who will really take care of your health search no further.

This Office is almost a joke. The wait time is over an hour and the receptionist at the first…read morecounter needs to retire because she's very forgetful......she forgot I gave her my insurance card and swore she didn't have it. I had to literally empty my purse and pockets to show them I don't have my card. Only when the clerk found it on her desk that they apologized. Then the same receptionist called me 3 weeks later to say she needed my insurance information again! Now 2 months after my visit I get a bill !!!! They never even billed my insurance company and they have bogus charges on the bill! Do yourself a favor and don't go to this office.

I had a great first time appointment however today I was 5 mins late for my 4:15pm and was told the…read moredoctor left already. Apparently there is no grace period for the "last" appointment of the day which was never commmunicated when the appoitment was made. The front desk staff told me that there is a 15 grace period for all other times except for the 4:15pm. All I'm asking for is courtesy and communication. If I wasn't making it to my appointment it would be responisble for me to call and cancel. However the same isn't required vice versa. I almost had a titty attck when they said the doctor left. How? If she still wold have been sitting in the office with me at 4:20PM!!! Waste of gas, waste of time. Customer Service is important - ask Keith Lee

I'd been going to this practice for a few months. Even after the whole Southern Regional Tracy St…read more Julian scandal. The care seems nice but they never told me that before having my blood pressure taken that i wasn't supposed to eat within the hour. So it always read that i had high blood pressure. On my medical records the notes often said i was obese-- And i'm not... I'm just built heavier because pre pregnancy i used to go to the gym. The women that look after you here are nice but there are a few that have made me uncomfortable because of their attitudes in the past. One woman taking my blood made it extremely uncomfortable, i think she put the needle in incorrectly? And a woman taking my blood pressure didn't let my arm sit in the right position so it read wayyy higher than it was supposed to. My new ob/gyn has definitely made me realize how mediocre the care was for me here and it's a shame it took them pulling the rug from under me to find that out the hard way so close to the end of my pregnancy. Don't settle just because you want a black doctor. You see based off of the news that it doesn't matter what you do! The doctors at Emory midtown made it all over social media for Labor and Delivery icks. Most people just don't care these days. It's about the money for them.