I have been a customer of Fadaie Insurance for the past 5 years. I had always received good…read morecustomer service and had no issues until now. I had requested a quote for insurance and after two weeks of miscommunication, calls not returned and contact by a number of representatives, the only quote that I received was one that was higher than what I was already paying for. One advisor stated that he would continue to look for me, but I heard nothing back until I received a message from the owner, Kash Fadaie, who I'd had no involvement with until now. He asked whether we were prepared to move forward with a new quote that I never received Due to my frustration, I told him that in this experience, "the right hand didn't know what the left was doing." Multiple reps contacted me not knowing that the other was already servicing my request and requesting information already submitted. My complaint was legitimate and without aggression, yet Mr. Fadaie promptly responded in the most sarcastic, nonsensical and unprofessional manner. Not only was he defensive, but he lectured me in a very condescending way. Let me share his words and judge for yourself if this is the type of person you want to give your business to. Verbatim: Thanks for venting! Sorry to let you down. Not sure what you mean? I must to expand my agency, I will not prevent from new agents who want to succeed in the insurance business from their delegations. Yes regarding your left hand vs right hand, humans make mistakes; if you want to work with AI, be my guest - not my cup of tea. With humans, we afford each other grace, compassion and flexibility. Yes, we provide excellent customer service, not perfect, but we aim to evolve and we have a commitment to evolve our practice. From what I see, @(redacted) and (redacted)g did their very best to help you, and that is good enough for me. Wish you the best friend

I had a good experience with Fadaie Insurance Services…read more We recently got a notice from our previous home insurance carrier that they would not be renewing our policy. As many people are aware, home insurance rates have gone up exponentially throughout California due to wildfires and companies are leaving the state. We needed a new policy quickly. After contacting a few agents/brokers in the area, I decided that Fadaie was the way to go. John Mehr is the agent that I worked with; he has been very helpful. Not only did John follow up via phone and text, he provided competitive quotes in short time. John is thorough and committed to servicing his customers with detailed explanations of the policies, as well as the pros/cons of each option. He has a friendly manner and does not pressure his customers to secure business. Thanks for the help with our home policy, John. We are glad to work with you for our insurance needs!

Called to get a quote and treated extremely well. Although in the end I kept my current policy, I…read morecommend them for their honesty, fast service and their knowledge. I certainly recommend them without any hesitation.

great service flood and home with sherzer Rayna was very helpful would recommend going to them for…read moreany insurance needs

Working with Lori was amazing. She took care of all our life insurance. Very professional. Best…read moreprice and above & beyond. Would refer her to all friends & family.

Anyone living in Florida understands buying insurance for anything in Florida is challenging,…read morewhether it's auto, homeowner, gap policies, etc. I'm not one who makes quick decisions when dealing with my insurance needs and I always do my own due diligence prior to making a decision to change providers. When I tried bundling all my insurance needs and found my former insurance carrier would not offer homeowner's insurance in Florida which would enable me to bundle my auto insurance with my homeowners insurance to get the best coverage and rates available I knew it was time to shop them even though I had been with this insurance provider for over 25 years. I've been knowing Buddy for more than a decade and although he never solicited to get my business he has always answered any questions I've had and offered his team to help educate me and provide any information I was interested in. Once I was ready to look at different options I contacted Laura Bruno at Buddy's office and started the process, and although it would take some time for me to look at all my insurance needs Laura continued to support me by answering all my questions and provided me with comparison quotes after reviewing my existing coverages. After a few months I was ready to change providers and even though there was a gap between our last conversation she immediately picked up where we left off and walked me through the process to ensure all my insurance needs were met and actually increase my coverage while providing me with some substantial savings. I am extremely grateful for the support the team at Buddy Davenport State Farm Agency provided during what can be a somewhat stressful process. Their patience, exceptional communication and follow-up far exceeded my expectations. I am confident I made the right decision to switch Insurance providers, Laura made sure that I completely understood all my policies and coverages before I made my final decision and assisted me through the transition to cancel my policies from my other providers to ensure I had no gaps in coverage. If you have some concerns with your current coverages and insurance provider you should definitely review your insurance needs and look to this team to help you. Buddy Davenport State Farm Agency definitely provided a five star experience...

Best insurance agency and team ever! I received a call from Heather informing me that my car…read moreinsurance went down. I have better coverage and paying less than with my previous company. Their customer service is above and beyond. Thank you Buddy Davenport and team.

The owner passed and his wife has assumed the business and never responds of answers the…read morephone...you either leave a message and never hear from her or she texts you back...not the service I had with her husband for 12 years ... So I finally canceled the insurance and went with State Farm they kept sending bills and I had show where I had insurance because she neglected to file the cancellation Acord form... God rest his Soul... Past 12 year customer... sorely disappointed.

If you want to find the best rates when dealing with insurance go see Jake he makes the process so…read moremuch easier! I highly recommend him he has been my agent for years now! Great customer service!

Does anyone know if they are open? Our homeowners/flood insurance is through them and I have been…read moretrying to call for 3 days and can't get through.

I've been a customer of theirs for over a decade now. Both business insurance and house insurance,…read morethey are awesome. Lea is great and always helps me when I need insurance information and quotes! I would strongly recommend this company!

Absolutely the best experience- I highly recommend Olivari & Associates. We have used the company…read moretwice- first time was to help us work through taxes with a trust situation and this last time to help us with a mistake we made on our 2022 tax return. We were helped by Johnny Svajko- he is extremely knowledgeable, professional and friendly. Best company to help with taxes!!

I had a fantastic experience with my representatives. Lynde Tiley Carlyle and Andrew Jacoson…read more Thank you fir getting my house back together. Highly recommended