Ms. Lora is the best! Very professional and friendly. She made the process smooth and easy! She…read morealways called back and did it on time. She made sure I got the best quote for me and made me feel like she cared. Thank you I will recommend this for my family and friends

My wife turned me onto this insurance agency and I am glad she did. The agent, Angllean, is very…read morepleasant and accomodating, and once you get to know her, funny as hell, LOL.. I am all for supporting small businesses.. check them out if you need auto insurance and are in the area.

Tim todd is always there when i need him His office is…read moreeasily accessible and the people that work there are top notch people

I would definitely get a quote from Tim Todd at Allstate. I used to think one insurance agency was…read morethe same as the next. I found this to be untrue when my basement flooded with sewage. My very well- known insurer who had a local office three blocks away from my home and had insured my house, cars and provided extra umbrella insurance for years, told me the damage was not covered but that I could add sewer and drain coverage at an additional cost in the future if I wanted. I got a quote from TIm Todd at Allstate and switched. Apparently sewer and drain claims are the second most frequent home claim and I had gone all these years without it. Mr. Todd's quote included sewer and drain, decreased my deductible and was still slightly less expensive than my prior insurer. And I feel that less expensive isn't always to my benefit if I don't have the proper coverage when you need it. At this agency, I found an honest, thorough agent who will make sound recommendations for my insurance needs.

Michelle took the time to explain the details to me. Responded to my needs to save money on my car…read moreand renters insurance. She did a great follow up with me and my kids (re: students discount). She kept in touch and made me aware of what I needed to complete and made my transition so much smoother. Hoping for a good relationship and stay with her service from now and moving forward in the future

From the owner: As your local American Family Insurance agency in Blue Island,IL, we'll work with you to inspire…read moreand protect your dreams whether you're purchasing a car, buying a new home, starting a small business or leaving behind a legacy with life insurance.

I have insured all of my vehicles with State Farm for nearly 30 years and all of my homes for more…read morethan 10 years. Unfortunately, when my previous agent retired, I was reassigned to Jason Barnes. Since then, my customer service experience has been extremely disappointing. I have never been able to speak directly with my agent, as he is consistently unavailable and does not return calls. Additionally, the staff in the office are not equipped to answer my questions, take accurate messages, or provide timely follow-ups. To say I am disappointed is an understatement. I will be switching to Allstate this week--and, regrettably, it appears that no one in that office is concerned about losing a long-standing client.

I wish there was a way to give Jason Barnes and his team 10+Stars. I switched to State Farm before…read morethe previous owners retired , and I was assured by Maria( previous co-owner) that the new guy, Jason Barnes, is a great guy. Maria was incorrect, Jason Barnes and his team are PHENOMENAL! I know that you didn't ask but I'm feeling generous so I'll tell you. They're great listeners, professional, personable, knowledgeable, consistent and they anticipate your needs. For example, I just inquired of Deante about life insurance and I had in mind to compare whole life vs term , I didn't have to ask him because he automatically provided the information. He also noticed that my birthday will be tomorrow and wished me a happy birthday in advance and explained premiums are based upon your age when you initially enroll. I talked to Kailyn a few minutes earlier to make my payment in advance of autopay. She was cheerful just like every agent that I've ever spoken to at Mr. Barnes' office. I don't know how Mr. Barnes vets potential employees but he needs to teach this skill to other employers and industries because customer service, including in the medical field is desperately lacking when it comes to hiring people who are emotionally intelligent. I pray that Mr. Barnes becomes prosperous to the extent that he can send his agents on all-expenses paid holidays(vacations). Quality and Customer First Service- I'm here for it!!!

Leonard is an amazing agent. I've been working with him for the past five years and he has gone…read moreabove and beyond every time to meet my needs. When my financial situation changed due to the pandemic he kept up with me and figured out ways to get me at a rate that I could afford. That type of consistent attention and care for customers will always win in my book. Thank you so much, Leonard for all you have done!

Great follow up to make sure customer is satisfied with products and takes the time to explain and…read moreask questions. Outstanding customer service.

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Homewood, IL area since 2020, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

Good knowledgeable agency and very helpful staff. Sam knows his stuff and was very helpful with our…read morelife policies.

From the owner: Insure Carefully, Dream Fearlessly…read more As your local American Family Insurance agent, I can offer you dependable insurance protection. We offer specialized coverage for your Auto Insurance, Home Insurance, Life Insurance. Insurance for your Rentals, Contractor Insurance, Home and Condo Association Insurance, Business Owners Package Insurance and more. Our unique backgrounds, training and experience have prepared us well to help meet your insurance needs. Additionally, as residents of your community, we understand how important it is to be there for you - our trusted friends and neighbors. Together, we're building strong partnerships that help everyone succeed.

I had a broker who was amazing. They left to start their own company. This agent reached out when…read moreit was time to renew and I went with a new carrier for my auto/home coverage. (Note that the agent who was now in charge of my account at the Insurance Exchange never reached out to me as renewal came up.) My broker told me I needed to reach out to the Insurance Exchange rep (Thomas) to cancel my previous policy. My broker even emailed me all the pertinent info I needed to give to them. I emailed twice. Nothing. I left a VM. Nothing. You have the ability to spend your money with any number of people. It's the customer service that makes the difference! DO NOT WASTE YOUR MONEY HERE! Here I thought it was a great place for years...but I just had a great broker!

Good source of Insurance for your business. Very helpful with presenting the right options.read more