When I called I talked to TINA, she was not very pleasant. I took my dog in for a suspected…read moreseizure. They gave me meds to give him, on the way home he had a very bad seizure, i gave him the meds but over the next few days he deteriorated, I called and told them he was mostly unresponsive, and made an appointment for the next day, about half hour before the appointment he died. I called and TINA answered, I said I needed to cancel the appointment, the only responseI got was, TINA just hung up on me. I WILL NOT RETURN THERE BECAUSE THEY LET COLD RUDE PEOPLE LIKE HER TREAT PEOPLE LIKE THAT WHEN THEY ARE GRIEVING THEIR PETS DEATH!

I boarded my dog here over the weekend. I explained to them when I left him there that he has…read morepretty bad anxiety but he usually becomes depressed and does nothing whenever I board him. When I arrived to pick up my dog today 6/26/23, I noticed he had some skin taken off of his nose. I asked them about it and was told, pretty condescendingly, that he was probably rubbing his nose on the door of the kennel trying to escape. He's never done that before any of the places I've boarded him. He's always just laid down the whole time and done nothing. After leaving, he started whining and I saw that there was something wrong with his right eye. When I had him look to the side and pulled back his eyelid a little, I saw he had blood filling his eyeball. I immediately took him to the animal hospital since I didn't trust Hillside Vet enough anymore and they told me that it's a severe subconjunctival hemorrhage from either being hit in the face or choked. She did emphasize that it could have been an accident but didn't seem at all convinced. I called Hillside Vet to let them know what I found. The lady on the phone said she didn't know what exactly I wanted from her and asked if I wanted to know what happened. I said yes so she told me she hadn't been told anything about him getting injured but she'd ask around and call back in a few hours. That was at noon 6/26/23 and she didn't call back by the time they closed so I'm planning to call back when they open in the morning. Edit: I just called back. I spoke with a woman who insisted they would never hit or choke a dog. She said that the woman I spoke with yesterday was asking around but didn't find out anything. She transferred me to the owner and I asked him about it. He suggested that calling it "severe eye trauma" was pretty strong words and said that he wouldn't be able to take the vet hospital's word for it. He'd have to see it himself. He said that maybe texting him a picture would be fine but he would really need to see it in person. He also said that they have a 1/2" gap underneath the bottom of the kennel doors so that's why dogs are able to get their noses in there and scratch themselves so badly and, if he even has a subconjunctival hemorrhage, which he wouldn't take the vet hospital's word for, he probably somehow did it to himself. I didn't say this to him because I think it's him but I saw a tall, white man with dark hair while I was picking up my dog. Since having him home, he's now scared of my brother who's a tall, white man with dark hair. Edited to add pictures

So we were in the middle of moving across the country. I called at 8:00 AM on a Saturday morning. I…read moretold them that we were 3 hours away and needed to see a vet. My dog was sick and stressed from traveling. Dr. Mark Meier fit us in and saw us before they closed. The whole staff was so kind. Dr. Meier diagnosed two new conditions that I was unaware of to help me guide my way in future care of my dog. He was able to treat my pup, who finally rested and was able to eat. Many thanks to everyone at the hospital.

I have been most impressed with the excellent staff and doctors here. They are extremely…read moreknowledgeable, compassionate and go above and beyond to care for animals(and their human companions). A medical condition with my Bichonpoo (missed by another vet) was caught and promptly treated and cured by Dr Emily. He is finally back to feeling good again! More recently, my Cavachon has been healing from a hip injury. After thoroughly examining her, Dr Meier gave me therapeutic exercises to help aid in her recovery(instead of suggesting surgery, meds, etc). I so appreciate the extra time and attention these doctors take to ensure the best possible care for our beloved pets. I would highly recommend this Veterinary Hospital!