I've been a client of High Sierra Insurance for over a year. Jorge Serrano, owner, is a insurance…read morebroker. That means he has at his disposal many companies to fit your insurance needs. I had initially done business with another insurance company, but their prices were exorbitant. I required an insurance company which could insure everything under one roof, whether it be multiple properties and rentals plus autos. I was hard pressed to find many companies that would satisfy my needs. I was recommended to use an insurance broker. I was shopping and found Jorge was able to fit my needs and most importantly responsive. I searched extensively and was hard pressed to find someone that fit my criteria. On top of that, High Sierra was able to save some cost since they were able to insure most of my needs under one roof. If you are looking for a great insurance broker, Jorge Serrano of High Sierra Insurance my very well fit your needs.

Thank you Jorge for taking the time to sit and break down the details in a policy. Something no one…read morehas done before. Knowing these details helps to better understand what it is we are covered for. Not only did you break down what is covered but you explained this so clearly. I TRULY appreciate that you helped find a policy that was so much better than our last policy in so many ways without breaking our wallet. Can't get better than that!

My wife and I have coverage on 3 auto mobiles, a fifth wheel and a trailer going back several…read moreyears. Several months ago my wife contacted the office to reduce the coverage on our broken down truck to liability. However, what occurred was that the coverage was reduced to liability on my daily vehicle. I was not aware of this until after I was side swiped by a kid who provided me insurance info that had been terminated 2 days prior. In my opinion it was unprofessional or incompetent not to confirm or verify the coverage change. I will be moving my coverage to another entity.

I was a State Farm customer for many years... until my agent spent all his time in Mexico on…read morevacation. It wasn't a great customer experience anyway. Shannon and her team changed all that, with extreme customer focused service for my home, vehicles, commercial business and personal liability coverage. Every request is taken care of immediately, with perfect coverage levels and up front communication from the office. Add to that a great online user interface... and I am a very happy customer! Shannon's office is the best in Reno, and super happy to doing business with her team.

These guys are great. Peter has been super available whenever I had questions. Tara in the office…read morehas always taken the time to walk us through any questions we have had. I have had State Farm for many yeas, well before Peter, and I have been very happy with his service. We recently got married, and their continued good service made it a no-brainer for us to consolidate our insurance with State Farm.

Peter Fuszard and his staff at the State Farm office are extremely helpful and knowledgeable. They…read morecan answer any insurance questions and they go the distance for their clients. Responsive, professional, and reliable.

Ochsner insurance takes outstanding care of my insurance needs. I would highly recommend this…read morebusiness to anyone who needs business or personal insurance!

Jeremy was incredible to work with regarding our insurance needs. He sat down with us and explained…read moreeverything perfectly so we could understand all of our options. He made excellent recommendations for our various insurance as well as budget needs and we were extremely comfortable in our selections. Highly recommend reaching out to Jeremy for your insurance needs!

Chris is so awesome and very helpful. I came here after being very frustrated trying to help my…read moredaughter transfer her car from out of state. I was literally waiting at the dmv and then another insurance place when he called me back with a quote and mentioned that he would be able to also go to the dmv for the registration. He was a life saver and very efficient. He explained everything very thoroughly and made sure we understood. The office was easy to find and the staff were also very friendly and welcoming. He gave us the best deal for insurance and even helped my daughter put the new plates on once they came in. I 1 million percent recommend them.

Great customer service great prices, nice family orientated business. I would definitely recommend…read morethis place for anybody that's looking for great quality insurance and reasonable prices.

Great customer service here. I highly recommend them for car, home and Umbrella coverage…read more John

Jim and Team (especially Helen) really take great care of potential and more importantly regular…read morecustomers. I was blown away by the additional review process they did when evaluating all the various options I had for car insurance, and we have a number of vehicles, so it was important the right company and policy was selected. Not only that, but I've had to make a number of additions and changes and inquiries and they have gotten back to me in no time flat. They offer a friendly and customer oriented demeanor and I'm a big fan at this point. I hope to bring them even more business and refer others to them. What an awesome insurance brokerage!

Greg Dunton was my instructor for a Retirement Planning class I took though Santa Rosa Junior…read moreCollege. The information he provided was very pertinent as I was a recent retiree from local government and my wife was a currently employed school teacher. Greg's class was terrific but I completed the class wanting more information about how to manage and prepare for retirement. My wife and I had questions regarding Social Security and how best to handle a moderate sized investment portfolio. We wanted low risk and high security. We also had questions around annuities and other financial instruments. For example, we wanted to know more about the differences between fixed and variable annuities. We invited Greg into our home for a couple of get-acquainted sessions. After the second session we became comfortable with Greg and developed confidence in his extensive knowledge and experience. Yes, he was thoroughly professional, but not at the expense of overlooking our personal issues around retirement planning and budgeting. As to budgeting, at least 50% of the time and energy we expended dealt with budget issues. Greg was not afraid of hurting our feeling over saying what needed to be said. He was always objective, frank and right to the point, but never judgmental. He answered all of our questions, no matter how simple or redundant. He never took more than a day to respond to a telephone or email question. Greg was very generous about dispensing printed information that could be helpful in our understanding of retirement issues. My wife and I are very happy with Greg Dunton's recommendations and suggestions which have been implemented. We feel very secure about our retirement future. For this we thank Greg Dunton. He has our strongest recommendation. Tom and Marion

From the owner: Specialties As a…read moreretirement guide we specialize in the preservation and distribution of our clients assets with our goal to make sure that YOU Don't Run Out of Money Before You Run Out of Life. And to make sure your beneficiaries receive your assets in the most tax favored way. Planning highlights include.... - Retirement Planning - Buckets of Income - Review of - Lifetime Income Buckets - Review of - Income Distribution - Most Tax Favorable Way - Medicare Planning - Medicare Supplemental Plans - Part D - Prescription Drug Plans (PDP) - Social Security Claiming Strategies - Better Financial Decisions with the use of Wealth Index Report - Estate Review - Online complete Estate Plan Portfolio - 401k and IRA rollovers - Asset allocation - Review of - Educational Workshops - Long Term Care and Life Insurance - Travel Medical - Evacuation Insurance - Trip Cancellation Insurance We're here to help you! History Established in 1999. Meet the Business Owner Gregory P Dunton Business Owner Greg calls himself a Retirement Guide whose job is to 'Guide' you through a successful retirement. His #1 goals is to make sure You Don't Run Out of Money Before You Run Out of Life

Susan is extremely knowledgeable & honest! And, she is patient with us as we are older.read more

Short version: WARNING! Do NOT go here for anything related to health insurance plans or the IRS…read morewill bend you over come tax time. At best, the agent is ill-informed and unskilled, at worst, she is highly unethical. -------------------- Long Version: I originally tried looking at marketplace plans online but prices seemed a bit high so I went in to this office to check out health insurance plans and see if they could offer anything better. The woman working, Susan Christensen, seemed nice and helped me through the process. I told her my estimated income for the year (which turned out to be very accurate) and we started. The initial plans she offered seemed too expensive and I wasn't really feeling it and I made that clear. After clicking around on the computer for a bit, she said " here we go" and showed me a Silver Plan for around $100 a month with decent benefits. Great! I'm sold! So what's the problem? I recently came to discover that in order to lower my monthly premiums (so I would buy), when she submitted my info she artificially lowered my estimated income below what I had told her it would be. She put that I would remain unemployed for the ENTIRE YEAR despite the fact that I previously informed her I would start work in the spring as a firefighter and subsequently had a phone call with her where I stated such (though she now claims she has no memory of this phone call). Her actions made me appear eligible for a larger subsidy than I otherwise would have been and brought my quoted price down to an attractive $100 per month. Upon filing taxes, I discovered that my income had been WAY underestimated when she filled out the forms and for the 6, yes SIX months of the year I was insured through her I will owe $1700 because, to her, making a sale (which a commission is paid on) was more important than actually communicating properly or helping me out. If you're willing to abandon ethics, you can promise people any price a month they want if you know they are going to foot the difference come tax time. Christensen Insurance proved itself, at best, to be unskilled in properly understanding and communicating real costs and risk to a client or, at worst, a business which prioritizes short term gains in the form of commissions over the financial well being of its customer ie, YOU. Sadly, it seems to be the latter. After speaking about my problem with several other people around this small town I've been informed this has NOT been an isolated case and others are in the same boat as me, with one owing over $10,000 upon filing their taxes! I subsequently brought this up with Susan hoping she would be willing to remedy the situation and her default reaction seems to be to offload the responsibility for these discrepancies onto her customers in one way or another. This is unethical, and unprofessional. If you value honesty, professionalism, or your money, stay far far away from this place. If you are one of the many people who seem to have been wronged or owe money despite clearly communicating your expected income to her, I'd suggest filling a complaint with the California Insurance commissioner and/or Covered CA to ensure this doesn't keep happening to people. Stay far, far away. And here are links to file a complaint if you've been taken advantage of. https://cdiapps.insurance.ca.gov/CP/login/ https://www.coveredca.com/PDFs/CoveredCAComplaintForm.pdf

Jeff Modugno provided a thorough explanation of life insurance and its benefits which is essential…read morefor those that want to protect their family. The support from the Farmers Brad Jacobson Team is top-notch too! If you have any questions about life insurance, give Jeff a call.

Jeff helped my wife and I get life insurance. He's friendly and made the process very easy. I…read morefelt all my questions were answered honestly. And I plan to recommend him to family and friends who need insurance.

A huge thank you to Joe Peterson for helping us secure insurance for our new home. With how…read moredifficult the California insurance market has become, we were expecting the process to be complicated and expensive. Joe made it neither.

Joe was great, knowledgable, helpful and quick to respond. I'd recommend you speak with Joe.read more