Wonderful customer service. Classy…read more Unique pieces. Private. Well stocked Center of the city.

I'm so glad I found this place! Previously I'd go to The Bay, La Senza and once in a while La Vie…read moreEn Rose and have been finding their selections worse and worse over the past couple years. The Bay just doesn't really carry much anymore and the other two store's quality is pretty terrible plus more and more not at all my style. In finding this shop I was delighted to find high quality items and different styles to choose from that don't look like everything else I keep seeing over and over. They do still have a lot of the usual items too but it was nice to see stuff that was unique. The prices are higher but the quality is too so it's warranted. I'd rather buy a few less items that I love than more cheaper items that I don't. The set I purchased feels like it's high quality and honestly, just makes me feel better too :) I also really appreciated the selection of natural shapes, not all padded and pushed etc even in the smaller sizes. The selection really offers pieces meant to flatter each body as is, not try to turn it into something it's not. Lastly, the owner was very approachable but not annoying or pushy which is what I like. She was happy to help but also gave me lots of space to look and try things on without any pressure. I'll definitely be back :)

Even though I was nervous the staff made me feel very comfortable and welcome, and helped me pick…read moreout the perfect product for my partner. Had a good selection of things in a variety of price ranges, and the girl was super knowledgeable about everything. Very pleased with what I got and will be returning!

I was in your shop last Wednesday afternoon. The store was nice and the two women working that day,…read morewere very nice and helpful. Unfortunately, all this was tempered by the trouble I had getting in and out of the store. I use an electric wheelchair but my motor skills are good enough to open the heavy door, in order to call for assistance. But the reality is, there are many disabled, elderly and injured people who cannot open a heavy door, by themselves. The answer is an automatic door, which thankfully are becoming pretty common these days. They are expensive to install but a necessary addition to make Susan James accessible for everyone!! Thanks so much, Nate Moss

I called to ask about Halloween costumes because I bought mine last year there and loved it!…read moreunfortunately the lady was super rude and decided to go off about how people just tried them on last year and bought online. (Used them for sizing she claims) She continued to say we can't try them on and that they won't be out till October 5th. She was genuinely upset and letting her frustration out on me... I tried to explain to her that I bought mine there last year and really wanted to again. She abruptly hung up the phone and I was left never wanting to return.

I am an older woman that has hangups about sexual matters and could not consider go into a sex shop…read moreunder any circumstances but due to circumstances I felt the need to buy my first ever vibrator. I checked the web for Canadian stores to contact and buy from and after excluding ones that seemed male run or focussed or pervy selected The Garden of Eden to call. This was in large part because the owner seemed approachable, down to earth, invited folk to get their questions answered and the right products selected, and because she seems more like my age group. So I rang and though I spoke with another woman worker rather than the owner things were progressing ok until the owner in a horrible mood apparently talked to the assistant I was talking with, grabbled the phone and ended the call rudely. So much for helping and empowering. Zero for customer service and zero business from me.

Although I was inside the shop too, this review was dictated to me by my lovely, happy wife…read more "The best bra shopping experience of my life. Definitely worth the long drive from our home. Worth the drive. Crystal was very professional and friendly. Thanks to her, I finally have bras that give me great support. That is my go-to place for bras."

Every time I come here the customer service is fantastic! Had never worn one that fit properly…read morebefore. Only place I will buy a bra now.

I absolutely love this store. The ladies are so helpful and you can get a quality bra that actually…read morefits properly. They also sell high quality brands that last. Highly recommend!

I wrote a not-so-good review two years ago, but went back recently and had another great experience…read morelike I always did before. A very helpful and pleasant woman was there; she immediately found the types of bras I was looking for. She spotted a problem with a particular type that I had been wear (I'm short-waisted and the underwire went too low on my body), and she found some great options I'm very happy with! I tried to edit my previous review, but cannot, so I'm updating here.

I've been shopping at the Love Den most of my adult life. The owners are very, very helpful and…read morefriendly. They're chatty and easy to talk to and always willing to make very helpful recommendations. They have a wide selection of toys, leather, lingerie and dirty gag stuff. If they don't have what you're looking for they are often more than happy to find some way to order it for you or make a suggestion on where to find it. Prices are steep, like any sex shop, but they're prone to cutting deals and throwing in extra batteries if you need them, free of charge. My only criticism is that the shop is very heterosexual/cisgender orientated. There isn't a lot of queer erotica available nor any queer how-to guides. But that aside, I would highly recommend this store.

From the owner: Love Den Romantic Accessories is locally owned and operated and has been serving Vancouver Island…read morefor over 20 years. Love Den has set the industry standard for providing honest advice and excellent customer service. Customers will find the staff is knowledgeable and eager to offer information and guidance. Our desire is to support, inform and help individuals and couples grow personally as well as sexually. Warm vibrant colors, friendly unobtrusive staff, and sultry music create an atmosphere for relaxed shopping and comfort. A fabulous array of silky lingerie adorns our walls for both men and women. Whether you are looking for a special gift to thrill your partner, seductive lingerie, movies, books, novelties, cards, or spectacular body products, you're sure to find it here at Love Den!

This place was absolutely wonderful! Its so personal and professional. I got fabulous tank tops and…read morenew bras that actually fit me and that is no easy thing for me to find. Thanks so much!!! I will be sure to tell my friends

From the owner: Just You Boutique is Vancouver Island's largest selection of breast prosthesis and mastectomy bras…read moreas well as a good selection of regular bras in hard to find sizes.

AMAZING experience! everyone was very nice and helpful. the Person that helped me was very…read moreinformative and helped me feel comfortable. I wasn't sure I wanted to go in but I'm glad I did and I will be back!

Madame Harley Saved my sex life so much information given…read more Very professional and fun. Highly recommend