Even though I was nervous the staff made me feel very comfortable and welcome, and helped me pick…read moreout the perfect product for my partner. Had a good selection of things in a variety of price ranges, and the girl was super knowledgeable about everything. Very pleased with what I got and will be returning!

I was in your shop last Wednesday afternoon. The store was nice and the two women working that day,…read morewere very nice and helpful. Unfortunately, all this was tempered by the trouble I had getting in and out of the store. I use an electric wheelchair but my motor skills are good enough to open the heavy door, in order to call for assistance. But the reality is, there are many disabled, elderly and injured people who cannot open a heavy door, by themselves. The answer is an automatic door, which thankfully are becoming pretty common these days. They are expensive to install but a necessary addition to make Susan James accessible for everyone!! Thanks so much, Nate Moss

friendliest customer service ever. love the variety of products and the knowledgeable help. one of…read moremy most go to stops on holidays

I absolutely love this store. The ladies are so helpful and you can get a quality bra that actually…read morefits properly. They also sell high quality brands that last. Highly recommend!

I wrote a not-so-good review two years ago, but went back recently and had another great experience…read morelike I always did before. A very helpful and pleasant woman was there; she immediately found the types of bras I was looking for. She spotted a problem with a particular type that I had been wear (I'm short-waisted and the underwire went too low on my body), and she found some great options I'm very happy with! I tried to edit my previous review, but cannot, so I'm updating here.

Wonderful customer service. Classy…read more Unique pieces. Private. Well stocked Center of the city.

I'm so glad I found this place! Previously I'd go to The Bay, La Senza and once in a while La Vie…read moreEn Rose and have been finding their selections worse and worse over the past couple years. The Bay just doesn't really carry much anymore and the other two store's quality is pretty terrible plus more and more not at all my style. In finding this shop I was delighted to find high quality items and different styles to choose from that don't look like everything else I keep seeing over and over. They do still have a lot of the usual items too but it was nice to see stuff that was unique. The prices are higher but the quality is too so it's warranted. I'd rather buy a few less items that I love than more cheaper items that I don't. The set I purchased feels like it's high quality and honestly, just makes me feel better too :) I also really appreciated the selection of natural shapes, not all padded and pushed etc even in the smaller sizes. The selection really offers pieces meant to flatter each body as is, not try to turn it into something it's not. Lastly, the owner was very approachable but not annoying or pushy which is what I like. She was happy to help but also gave me lots of space to look and try things on without any pressure. I'll definitely be back :)

This may be my favorite store in all of Victoria. For real…read more Whoever does the buying for this store needs some recognition. The selection of gift ideas and greeting cards and jewelry and kitchen gadgets and house accessories is bloody amazing. My friend who lives in Victoria visits this store regularly and when I visit, we come here and literally, we could spend hours here. There's so many unique and curated items, stuff I've not seen elsewhere, and the staff are super nice to boot. I personally love stationery stores, and I can attest, this store has a vast, vast selection of greeting cards - some traditional but many witty and/or twisted (which I appreciate!). There are fancy soaps and lotions, and gourmet chocolates, and jewelry made by local artisans, ands much more. I spent a ton of money on cards here (note: it's always a good sign when you hear people laughing aloud in the card aisles!), and I also got a few chocolate and fruit logs that were packaged to look exactly like salami (I thought these would be awesome on a dessert "charcuterie" board, and as a gift to a foodie friend too). I found colorful silicone twist ties and baggie clips, and some unique gifts for my kids (one who is a falconer and a "birder", the other who's into jewelry) and for some gourmand friends, too. Seriously, you'd be hard-pressed not to find something for everyone on your Christmas list, or as a hostess or birthday gift here. Oh, and their doormats are great, too. My friend found the perfect mat for her new home here.

had a lovely time at The Bungalow. So many nice things. Great selection of gifts, home decor,…read morejewellery etc. bought a dozen linen napkins that I haven't seen in other stores and they gave me a great bag with kitties on it to take home with my purchase. will definitely make it a destination next time I'm in Victoria.

This is a super cute, chic little shop! The window displays caught my eye and discovered the shop…read moreis full of fun things for women to baby to pet to home decor. There were a few baby items I liked, however the prices were really high and I just couldn't justify the splurge. Somebody did greet us when we came in but that was about it. This would be a great place to find a gift for a fancy friend you really like, but for just a touristy weekend in Victoria -I didn't see anything I absolutely had to have.

I came in here last weekend because I've walked by a million times and never had time to walk in so…read moreI thought hey might as well window shop for a bit. I assume it was the owner Khloe who was working because she had her beautiful new born baby with her and she was very knowledgable. I picked up a dress and fell in love with it right then and there. It was a little pricey but after talkng to Khloe she said well if you dont try it on you'll never know! So i gave it a go and it was just as beautiful on as it was on the hanger. So I splurged. But long story short, I found the owner extremely helpful and easy to talk to. Cutest little Boutique!! I'll be back :)

I really like coming into this store. We come in every time…read morewe visit Victoria. The people are very friendly and helpful. They have a little bit of something for everyone. The prices may vary on selected items. Thanks for making the experience nice as always.

Getting into spearfishing and freediving, Mick and his team have been invaluable, constantly…read morehelpful, and very patient with my ongoing questions, near-buys, and window shopping (for lack of a better term). I'm really the worst kind of customer, but they've served me well nonetheless. Whether by email, phone, or in person. I appreciate it so much that I can't really shop anywhere else. Great service is worth any minor discrepancy in prices.

Who would ever think that finding great undies could be a highlight of a trip. Indeed that is…read morealmost true! Forgot the unforgettable, then searched and searched from store to store. Finally Yelped and was led to this great store with more than reasonably priced items. No more expensive Royal Robbin quick dry products for me. La Senza is just fine.

I shopped today at la Senza in Mayfair Mall, Victoria BC…read more Jessie assisted me, she was knowledgeable of the products and the sales, also very friendly. Terrific Customer service Jessie!!