My mother-in-law's toilet on her second floor overflowed during the night. By the time she woke the…read morewater had gone to the first floor and destroyed her kitchen. I never worked with this company in the past but the insurance company sent them to us. I could not be happier! They arrived quickly and immediately started to remove the mess. As soon as everything was dried out we had to find a contractor to do the rebuild. I ask Servpro Hanover Twp. if they do rebuilds as well and was thrilled when they said they would do it for us. The rebuild team started quickly. The Supervisor of the construction team (BJ) was the best. He kept me updated and helped with the many decisions we had to make. They went above and beyond what any contractor I have dealt with in the past has done. They were very professional, accommodating and knowledgeable. This was a VERY OLD home that caused headaches but they handled it with ease. The home is now completed and so beautiful!! Thank you BJ and the Servpro Hanover Twp. team I highly recommend this company!

From the owner: SERVPRO of Hanover Township/Bear Creek is the top choice for cleanup and restoration. We offer…read morecomprehensive residential and commercial services, specializing in storm, fire and water damage restoration services, mold remediation, pathogen and biohazard cleaning, and more. Available 24/7, our team manages everything from damage assessment to full reconstruction. With over 2,260 franchises nationwide, SERVPRO handles both small residential jobs and large commercial projects. Our trained professionals work to minimize disruptions, assisting with insurance claims and disaster recovery to help you quickly return to normal.

DuctRx did not just clean our existing dryer vent, they replaced it with a new 4" flexible aluminum…read morevent hose & vacuumed out my entire dryer as well. Camron showed up on time, well prepared & well versed in what I, the homeowner, should expect. In & out with ease within 1 to 2 hours. I Definitely recommend these guys for a safe, highly efficient laundry room.

From the owner: DuctRx is the prescription for clean, healthy air in your home or business. Do you suffer from…read moreasthma, allergies, or other respiratory problems? The problem could be dirty, moldy air ducts! Let our fully insured, licensed, certified Indoor Air Quality Experts make sure you, your family, and/or your employees are safe from the hidden dangers in your air ducts. We also offer dryer vent cleaning, duct sealing, and other HVAC services. Oh, and we're super friendly too! Give us a call and see for yourself what a difference clean, healthy air can make!

Do not use them. Call private contractors. Even if your insurance is covering the work do not use…read morethem. They will milk the job and overcharge until there is nothing left. They charged over $30 to take down and replace my shower curtain rod, which was a tension rod, not screwed in. $40for the towel rack! They would leave my house to go to new jobs. I never saw an itemized estimate until they maxed out the insurance. They charged $25k for 4 days work to empty out my contents. That was 5-6 hrs a day and on day 3 they told me there were only 2 items left upstairs but milked it for a full day the next day. Then $25k for mitigation and wanted $29k to hang new Sheetrock on the ceilings, insulate, paint, windows and carpet. A private contractor told me he could have done everything for what they charged for 1 phase.

These guys came in took my money didn't clean up and kept making remarks about my "LARGE…read moreGENITALIA". Both sexually aroused and disgusted. Highly recommend

I am in the midst of a major remediation and reconstruction project with this company. This has…read morebeen a stressful journey, but the staff at Servpro has aided in making this journal less stressful. After being away for a few days the last thing I envisioned is to come home to a houseful of water that destroyed 2 floors of the house. After calling the insurance company, I called Servpro knowing their reputation. After making a call to Wanda at 11 pm within 90 minutes Devon and his 2-man crew began the emergency cleanup. They were on site the first day until 4:30 in the morning getting the drop ceiling and carpet removed. Enter in Frank, Adam and a few other managers to assess the damage then Travis the Operations Manager stepped in. He worked with my insurance agent and was honest and transparent with the damage. His honesty was hard to hear, but he needed to say it so the reconstruction process would be successful. The tile floor, ceiling steps to garage all of the walls and wood floor was gone. So much stuff and so much work was done under Travis' leadership. All of my property not destroyed was treated with care. Everything from a storage basket to coffee makers and fragile china was treated like the magna carta. All boxed and safe and all furniture was moved out of the way. Enter in Dawn who was responsive to get the final drying phase done also helped in this catastrophe. So now that the tile is up the final drying phase is in motion and the next phase will be the reconstruction phase which I have not met anyone from this department yet. So that will be the next part of this review. In sum, if you have a catastrophe ServPro is the place to go for an emergency response, action and care to your event is their priority. Thanks for parts 1 and 2 ServPro. Now I look forward to part 3.

If you want the job to take way longer than it should, get shotty work and whiny workers call…read moreServpro. Showed up in May and demolished my entire kitchen dining room for a small fire in one corner of the kitchen. Didn't come back until August to replace everything and the workers spend more time sitting on my deck and in my bathroom than working. What should've been finished by June/July is now into October. Not to mention the quality work, uneven cabinets, primer only walls and had to argue about things they destroyed during demolition and replacing it. Never ever hire this company.

Workers were unprofessional, couldn't explain their own paperwork, and broke stuff. Questioned our…read moreplumbers knowledge how the flood occurred. Feel like they made more of mess of the situation. Don't recommend. Insurance forced us to use them.

Amazing experience A-Z. I was really impressed with the way Nick handled our business. He and his…read moreteam truly understand what is important. The speed and efficiency was outstanding. Every ServePro employee acted as if it was their business they needed to get back to 100%. I felt like a preferred customer who has given them years of business, yet this was my first call. I called at 8am and had someone at my business by 10am. I received a fair estimate at 12pm and had the team on site by 5pm!!!! On behalf of myself and my entire team, THANK YOU!!! Highly recommended for - Speed , Quality , and overall professionalism.

Had a great experience with the company. There professionalism and knowledge when it comes to mold…read moreand the removal process was impressive. I definitely recommend there services. Price and value unmatched thanks again

From the owner: Locally owned company from the Poconos, specializing in Mold Removal, Inspections, Crawlspace…read moreRepair, Basement Waterproofing.

Best service & workers. Do a professional and outstanding job. Easy to deal with & always get back…read moreto you with any concerns. Go above and beyond to provide excellent service.

Brian was very polite and friendly also respectful He arrived on time very easy to talk to My whole…read morefamily felt very comfortable with him He was very detailed came prepared He sat down with us went through every little detail on what they and how they do and what they use for there projects He went through pictures that shows us how it's done what it looks like and what to expect when they do the project The best thing that really caught my eyes and ears is how they customer friendly they are especially when it comes to figure out how or where to get the money and What they do I wish alot of other companies would do to make it easier to get things done around your home The plan that Brian explained makes it easier for customers to get the work done right away it really benefits the customers Last but not least is the pricing it's very reasonable and affordable for customers and that is a major plus in my eyes Thank you