I had a wonderful experience at South Lake Hearing and Tinnitus Center. Everyone at the practice…read morewas very polite and friendly, and Dr. Phillips was very compassionate toward me and knowledgeable about my needs. I was having an urgent medical issue, and he made time to work me into his schedule as a first time patient to try to see if he could assist. He listened and offered great suggestions. He also connected with another specialist to see if they could also try to help and followed up with me. This was over and beyond anything I anticipated, and certainly not anything he was obligated to do. I was very grateful for the time he made to see me and the effort he put forth to try to help me feel better. It was a welcomed switch from the hurried office visits you can sometimes experience with other providers these days. I would definitely recommend Dr. Phillips and the South Lake Hearing and Tinnitus Center!

I have been seeing Dr. Stan a long time, got my hearing aids from him, always were good visits.read more

I was traveling through the area and my hearing aid charger malfunctioned leaving my out of luck…read morefor functional hearing aids. Dr. Knolhoff not only responded to my email on the weekend, but met me at her office on a Sunday to rent me a charger for the duration of my trip. Amazing customer service that I appreciated and ensured my trip was not disrupted. Thank you Dr. Knolhoff!

I highly recommend them they are friendly and always helpful and they have always quickly…read moreresponded to all my hear care needs.

On July 17, 2026, I visited the Huntersville location for my eye care needs and saw Dr. Sumit…read moreGupta. Dr. Gupta was fantastic; he was kind, gentle, and extremely professional during my visit. His staff made my visit truly memorable. Katrina, the first staff member to assist me, was outstanding. She ensured that I was comfortable and explained each step of the process clearly, making sure I understood everything along the way. Her bright spirit, along with her calming voice, helped me relax and even laugh a bit from start to finish. I truly appreciated her. Michelle, the second staff member I encountered, took care of organizing my chart and preparing it for Dr. Gupta. She was kind, friendly, and a true gem. It was hot outside, and she thoughtfully offered me a cold bottle of water to drink. I truly appreciated her thoughtfulness. In short, Dr. Gupta and his staff were pretty phenomenal, and I will see them for my next visit. Kind regards, Mel. Miller

I had cataract surgery on June 9 and 22nd the first one…read more JUNE 9 is giving me problems, and despite several calls I'm being blown off and told wait til my appointment on July 29 its now July 8th never ever deal with this people.

Dr. Jennifer Auer is a God-send. She knows more about the science of tinnitus than the over dozen…read moreENTs I have seen about my tinnitus in the past five years put together times ten. She actually cares about finding the cause of your tinnitus and finding a cure, and I think she may have figured out mine. If my tinnitus is reduced or cured, it is thanks to her. I could not speak more highly of her, and believe she must be the best tinnitus specialist in the country. She is also an expert in auditory processing disorder. I am so thankful I found her. I highly recommend, and here is her website: https://audiologyattention.com

From the owner: Specializing in Speech Perception and Psychoacoustics, Dr. Auer uses research and clinical…read moreexperience to get to the root of the hearing loss whether it's to improve speech clarity, help manage ringing ears, sound sensitivity or pediatric learning disabilities. It's going beyond hearing loss to working with how the nerves and brain processes sound. Hearings Aids, Custom Earmolds, Swimplugs, Musician's Plugs, Hearing Protection for shooting, machinery, and more, made on sight with your savings in mind, or from top manufacturers in the USA. We stock demonstration assistive devices as a courtesy and tell you up front, you can probably find some of them cheaper online, that's just because it's how the system works for small offices dealing with small shipping orders and restocking issues. And it's how we would like to be treated when possible. CAPD is a delay or disorder in the central auditory system's ability to process sound. Often mistaken for attention deficit disorder (ADD or ADHD), and frequently occurring with dyslexia, children or adults may present symptoms such as inability to concentrate or discern speech in background noise, distractibility, reduced auditory memory, need for frequent repetition of spoken instruction, difficulty with musical or intonation patterns, as well as speech production, language and reading delays. School and work is tough enough, let's find the ways we can make it easier to hear!

Been going to the Cornelius location for several years. It seems like everytime I go their is a…read morecomplete new staff. Always problems here. Test booth doesn't work...programming equipment doesn't work...and the list goes on. Purchased a new set of aids a month ago. Hearing specialist couldn't get them programmed that sounded like my previous aids. Sounds like I am in an echo chamber. Finally took my new aids and walked out. Will not go back to this location. Hopefully I can find another Miracle Ear near me that can help.

In 2016, I went to this Miracle Ear location for hearing aids. As of this week I finally had enough…read moreand have left for another hearing aid business. Over the 5 years, the one main and very consistent thing about this location was difficulty in getting service. Only open 2 days a week. Then there are holidays causing closure. Then there are days closed due to the franchisee at this location closing on a scheduled work day to cover for absence at another location. And then there is the routine message you receive when calling in (due to being closed) to leave a message for help...."mail box is full and cannot accept any more messages!" A hearing test, done in an empty office, not a soundproof booth, with you looking straight out the window, takes less than 2 minutes. So, what is wrong with the window? At least close the blinds! I was totally distracted on several occasions by the landscaping crew. During the 5 years, I dealt with no less than 5 Hearing Instrument Specialists. And everyone of them, on my first visit with that person, took my hearing aids to another room to clean and returned...with a totally different type of dome/tip on the part inserted into ear canal. No explanation. No discussion. Just done. Several times I returned as I felt that my hearing was suffering because of the new type tips and wanted them changed back to what I had. On one such occasion, I was told that the previous person (remember 5 different people) had not documented what they had used so we could not go back to those. I corrected this by stating that "No, you failed to document what you replaced." These return visits caused by not discussing things first wasted everyone's time. I feel such relief at moving on! I never felt that my hearing aids were anything more than amplifiers.!

so after a mildly traumatic slice and dice and cauterize the thing is gone and the stiches are out…read moreafter and a week of bacitracin and bandages and keeping it covered 23 hours a day and the whole hole thing seemed to have mended up pretty well except for occasional itchings. so I got another bit of ointment to apply under sterile dressings for a long week while everything finished... rumor has it that if I stopped poking at it and just left it be it would have healed up long before. probably going to be a little while before the skin flattens out completely but that odd little punching bag looking thing is gone and it was a fairly common sort of thing with a long name that is generally accepted as non-lethal so I guess it's yea for me and thank you Dr Wettreich and all the kind help in the practice :-) I am very pleased with my results and totally recommend coming here if you need to have your head examined.

I suddenly had a weird feeling and pressure in my right ear. I called Levine Hearing and they had…read morean opening and could get me in the next day/ great! I arrived early, filled out The paperwork and paid the very reasonable fee - I feel -to have both ears cleaned out: and then they could determine from there if there was anything else. The young lady who assisted me was very pleasant professional, and competent! She explained everything thoroughly -before Hand And as she was irrigating both ears as well She asked if I wanted to see what came out and I said yes, of course and she said 90% of people do say that ! Wow, was I surprised! The chunk of stuff that came out of that right ear that was bothering me I could see why I could have trouble hearing and it felt weird She said everything else looked really great and I really didn't need any follow up and if it took 70 years for it to get plugged, that was probably good to go -lol The office is very comfortable, pleasant professional, and I enjoyed every moment of interaction, including the very kind young lady that signed me in very sweet and patient Overall, my experience was 100% positive and I would highly recommend this office You feel like they actually care about you you're not just a number

After hearing that Q-tips are not good for removing ear wax, I looked up a service and found Levine…read morehearing! I would recommend for ear wax removal. When making my appointment, they were up front that this service does not go through insurance, and how much it would be. When I arrived, everyone was very friendly and the waiting room had such a homey feeling! There were couches in addition to chairs to wait in as well as an artificial fireplace. I had to wait about 20 minutes, but when Mackenzie came to get me for the service, she was so friendly! She explained the process to me so I knew what to expect. She was so friendly, and we talked throughout the process. It was painless and took about 15 minutes. She made sure to get all the remaining liquid out and sent me home with a little goodie bag as well.

I have had Tinnitus for over 25 years. The high pitched ringing was always annoying but manageable…read more I knew some CBT, and applying that worked to manage the tinnitus invasion in my life. But there were still times the ringing would get extremely loud for periods then fade back down to my base level. In 2015 I went to an audiologist who tested dozens of hearing aids and sound therapies, and they ended up saying, "We're sorry, but there is nothing to help" me. Then, in 2025 it increased rapidly and drastically. I don't know what the trigger was, but it was not manageable at all. It began to invade my days to the extent that I felt like I was going crazy from it. I got depressed, anxious, and felt helpless. Then I read about a newly FDA approved Tinnitus treatment called Lenire. It works through bimodal stimulation. The more I researched, the more I knew I had to try it. Audiology and Hearing Services of Charlotte offered it! It was a brand new therapy and this is the only place in NC that offered it. The clinic is less than 6 miles from my house. I couldn't believe it. I went for testing, and my insurance required that I try hearing aids first, so I did. Of course that didn't help. Then we got the Lenire and I began treatments. I followed the 3 month program, guided by Dr. Karp, and it is nothing short of a medical miracle. Dr. Karp is so thorough, so caring and so patient. She went above and beyond for me, and through Lenire and CBT especially for Tinnitus, I can live again. If I have a flare, I do Lenire for a week (I own the equipment and can use it forever as required. It is important to remember the a treatment is not a cure) and I feel better again. I have Tinnitus, but it doesn't own me. It's just a thing I have that I can now deal with pretty easily. I couldn't have had this success without Dr. Karp, and I am eternally grateful. I recommend Dr. Melissa Karp with my heartfelt thanks.

I have never walked out of a doctor so upset..I DO NOT recommend bringing your child here…read more My son, 5, struggles with attention and focus. We went in to see Dr. Karp for some adp concerns. During the evaluation, my son was fidgety and struggled to stay focused (as we knew). Dr. Karp seemed to get agitated with his lack of attention. Once again, he is a five year old boy and is currently in the process of being evaluated for his attention concerns as well. At the end of the evaluation, Dr. Karp concluded that she could not diagnose him at the moment due to his lack of attention. She mentioned how he should be evaluated for his attention concerns and get that under control before we continued with further adp evaluations. However, the most upsetting part of this visit was not her addressing his lack of attention. It was her suggesting my son be medicated and then stating that he will not thrive in a regular classroom setting. She said that he should be in a one on one or small group setting and that he cannot get that in the public school system. I am fully aware that my son struggles with focus, which is a BIG reason why I was sent to see Dr.Karp. Do not get me wrong, I will happily do whatever is best for my son. However, as an educator, I know that lack of attention does not mean he needs to be in a special education one on one or small group setting to be able to thrive in school. Proud to say, my son is currently thriving in a general classroom setting. This was extremely unprofessional considering she saw my son for a 45 minute visit and ADHD is not her medical field. I was also very disappointed with the fact that she continued to evaluate him knowing that she was not going to be able to give me any answers but wanted to charge me the full $500 anyway. It was very misleading and a waste of time and money. As an educator and a mother, I am very disappointed in this visit.

I arrived at my doctor's appointment this morning and noticed a sign instructing patients to wait…read moreat the stop sign until called to the window. There was already a person in front of me, and both of us were waiting while two employees at the window were chatting with each other instead of attending to us. It's frustrating enough that these appointments rarely start on time despite the expectation for patients to be punctual, but having to wait even longer for staff to finish their conversation before we could check in was utterly ridiculous. They did not even bother to acknowledge us and say good morning, one minute, will be with you in a moment, nothing! On the other hand, Dr. Corey Mottesheard is amazing.

Great Doctors and Staff with Excellent Care…read more I've been a patient for 19 years from the time they were just a three Dr. practice. Level of Care has always been the best and it shows because of the satisfaction of the patients and the fact that they have been able to grow to multiple faciilities. My most recent visit was day before yesterday for lab work. My wife had called earlier in the week for an appointment for me but while there were none available, they were able to work me in as the last appointment day before yesterday. While most of my experience is with Dr. David Cook, on the occassions when he was not available and I had to see someone else, they were always excellent. They seem to have the ability to attract very competent and personable people. Dr. Cook no longer accepts new patients but from the above comments, you won't have any problems finding excellent care.