I have had 2 procedures done here. The staff is friendly and no issues. I do recommend this place.read more

We had the best experience we have ever had with outpatient surgery centers here in Madison, from…read morethe office registration to pre- and post-anesthesia to Dr. Madson. The entire staff was not only knowledgeable professionals but also personable and helpful.

Excellent experience with all the nursing staff, especially night shift. They checked on me about…read moreevery hour and sometimes less, made time for conversation, helped with bathroom, food, positioning, changing gown, explaining my pain meds.... Very knowledgeable and compassionate.

I've had to go there for work and the staff treated not only me but whomever I was there with like…read morewe were bothering them. They picked whom they wanted to help,and if that wasn't you oh well.

I have been using Waddell Center in Athens Al. for 2 years. Jaclyn Collie is who I always ask to…read moresee and they always make sure I am scheduled with her. 1. Waddell Staff is amazing. They are friendly and courteous when you check in all the way through check out. I have never waited very long to be seen. I changed Dr's because I was so impressed with the staff at Waddell. 2. Lesley Belue works there and recommended for me to try them. She got me an appointment the next day when I had shingles. Trust me being seen by a doctor is ASAP when you have shingles. Lesley was and is always great help. 3. Jackie Collie ALWAYS takes time to listen to me to see what is going on. She goes that extra mile to talk to her patients and find out what is wrong and the best way to treat it. She treats everyone as an individual and everyone is important to her. By far the best Dr. I have ever seen. We are lucky to have all of them in Athens.

Reading the old reviews from seven years ago are shocking. I have used the Center for years, as…read morehave so many of my friends, and found the highest level of professionalism by a caring staff from the doctors to the office staff! Appointments are easy to get in a timely fashion and they always ask how serious, which results in getting seen immediately if necessary. Doctors are top notch, caring and through. I have been referred to five specialists over the years and without exception have been told that the Waddell doctors had it right, confirming their diagnosis and recommendations. Gives me great confidence. Thank god we have this facility: filled with outstanding, knowledgeable professionals who care.

Like my physician- Dr. Stapler and the staff in Madison. They are easy access and the team make me…read morefeel comfortable during my visits.

Disconnected is all I can think of. They need real people to talk to you on the phone. I was let…read morego over a stupid $30 bill that I never saw on the portal! On my end I waited 2 weeks to pay it after it came in the mail because of family visiting from out of state, then I got a letter from collections!!! No person to talk about it with, just directed to the website. They told me I was out! They even cancelled my daughter's physical with no explanation. Months later I got a text telling me I owe $100! No explanation. Cold. I guess AI has a part here somewhere.

I think Dr Agra is fine and knowledgeable, my issues are with her front end staff, they seem to…read morejust exist, your staff represent the practice, none are personable, knowledgeable or in a hurry for anything and I think they sometimes tell tales, today was the second time I've been cancelled after arriving and they said we'd have to reschedule, I just turned around and told them I won't be back, it's not worth the headache.

I was sick. You know the kind of sick that only happens on Saturday when your PCP…read moreis closed for two more days. Sick-sick - the kind that you just know shouldn't wait until Monday. I had an incessant cough - so bad that I was having trouble catching my breath. (Why I didn't tear my husband away from his football game and take me is still a mystery.) I hadn't been to urgent care since the middle of Covid. I figured I might as well go back to the last place I had been. They were close and in the past, quick. I got there to find them closed with a homeless person passed out in front of their entrance. Now where to go? I've had more than my share of lousy service at AFC so I continued to look. I saw Approxie care on the list of sites. I was a good 10 miles away but I at least knew where it was - I had received a (drive-thru ) Covid test there. I arrived to find one other family in the waiting area. I grabbed a mask, quickly checked in and sat in the corner to distance from the others. Check in was easy, you know the drill - hand over your cards, fill in the papers on the clipboard and have a seat. No different from most any medical encounter. I waited no more than 10 minutes when I was escorted into the exam room. A young girl - high school young - took my vitals, asked me about what was going on and swabbed me for Covid and the flu - pretty routine. In the back of my mind I wondered how a teenager was qualified to work there but she told me it was her third year in the medical program at Bob Jones. Later when I thought about it, I was impressed that Approxie was actively supporting our young people in their career paths. Dr Shah soon came in, listened to my chest - he didn't need to ask me to cough. I'm sure had heard me through the walls. He asked a few questions, listened to my chest and diagnosed me. Apparently my symptoms were textbook for walking pneumonia. It was just a gut feeling, but Dr Shah's bedside manner immediately made me trust him. He did do a chest xray to reassure me as bronchitis and I are no stranger. He prescribed a breathing treatment and antibiotics and sent me home with the standard rest and hydrate and like that, less than an hour after I entered the building, I was driving home. The only issue that I had was that Dr Shah told me to do the breathing treatment twice a day but my orders and prescription both said once a day. By the time I called the office to confirm, they were closed. The medicine had me feeling better in a couple of days though 3 weeks later I still have a cough. Approxie definitely isn't the most convenient place to my home but if and when I or a family member needs urgent care, this is the place we are coming too. I really can't say enough about the care I received.

Their motto "We care when it matters most" needs to be changed to "We care only if you have money"…read more My 22 year old daughter walks in with a chest wound and a fever and because she has a balance, we didn't know about, they refused to see her. This place puts money above everything. They dont give a crap about you unless you can pay.

Went in today for a new patient appointment with Dr. Fultz. , having moved from out of state. …read more The doctor was very personable and attentive. Absolutely phenomenal bedside manner. He listened to everything I had to say about my medical history and made all the appropriate recommendations and referrals for lab, etc. and scheduled for follow up appointment. Office was very nice and clean and everyone was pleasant. Overall, one of the better experiences I've had in a medical office. Highly recommend.

the front office staff is exceptionally rude, they lie to people, they don't take any records and…read morethis causes patients a lot of problems. Overall a a really awful experience.